Customer Ratings & Reviews
- Model:
- B09B2SRGXH
- SKU:
- 11950166
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Best gift
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient super fast I will get a few for every room
I would recommend this to a friendShow5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but having trouble controlling lights and getting pandora
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and useful to kids. I have gifted to my friend as well
I would recommend this to a friendBest ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister in law loves her echo! She said fantastic! Works great!
I would recommend this to a friendSmall but great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It may be a little smaller but it works just like the bigger screens.
I would recommend this to a friendEcho Show 5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Christmas gift. Very convenient reliable, and simple device.
I would recommend this to a friendEcho Show
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy and convenient for home use, as well as affordability.
I would recommend this to a friendEasy set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my daughter as a Christmas gift and she loves this thing
I would recommend this to a friendecho call mommy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got this for my handicapped son to make phone call if he needs me
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The is a great product. this is my 3rd one. works well with Alexa
I would recommend this to a friendworks well with Philips hue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great item, improved over previous 5" echo show works well with Philips hue lights
I would recommend this to a friendSo far, so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a heavily discounted purchase with our other purchase.
No, I would not recommend this to a friendNot smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 2nd generation echo dot is more responsive. This one always offers to buy paid subscription and anything else it can charge you in amazon. Don't do it. I'm about to return it.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi MRJE,
Thank you for sharing your honest feedback about the Echo Show 5. We're sorry to hear that your experience hasn't lived up to expectations, especially when compared to your 2nd generation Echo Dot.
We understand your frustration with the responsiveness issues and the frequent prompts for paid subscriptions and purchases. That's not the seamless, helpful experience we want Alexa to provide—your smart display should feel intuitive and supportive, not pushy.
Since you're considering returning the device, we want to make sure you're aware of a few things that might help, though we completely respect your decision:
Potential improvements to try:
Check for software updates in Settings > Device Options > System Updates to ensure you have the latest performance improvements
Adjust your voice recognition settings in the Alexa app under Devices > Echo & Alexa > [Your Echo Show 5] > Recognition Improvement
You can disable shopping notifications and suggestions in Settings > Notifications > Amazon Shopping
However, if the device simply isn't meeting your needs and your 2nd gen Echo Dot works better for you, returning it is absolutely a valid choice. Best Buy should be able to process your return smoothly given your recent purchase.
We appreciate you giving the Echo Show 5 a try and taking the time to share this feedback—it helps us understand where we need to improve the user experience.
Excellent Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great exp with this Alexa .i can recommend to all to purchase .
I would recommend this to a friendEcho Show
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Puts my mind at ease. Now i can keep an eye on my home while i work.
I would recommend this to a friendGreat for a Ring product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, hooked up my Ring to it. Now I get notifications when someone is at my door
I would recommend this to a friendGreat gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok price but came with a free light bulb .. I like the free gift
I would recommend this to a friendIt works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says it does! Still trying to figure out camera.
I would recommend this to a friendAngela Clark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it great it's everything i need it for and more great buy
I would recommend this to a friendNice Piece
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love my choices of music. Listen while using my PC.
I would recommend this to a friend