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Customer Ratings & Reviews

Your price for this item is $59.99
The comparable value price is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1302 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Echo Show 5 (3rd Generation) for its sound quality, ease of use, and the convenience of its 5.5-inch screen. Many appreciate its affordability and the added features like the camera and alarm clock functionality. However, some users express concerns about the presence of ads and occasional connectivity issues. A few also mention challenges related to the device's power requirements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,303 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    echo 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is amazing it reacts so quickly and works with blink cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa echo show

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, love saying Alexa make rain noise so I can sleep or turn off the bedroom lights

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought for my mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom (who is older) to use for the music and to set timers and reminders. I can’t believe how good it sounds and I wasn’t sure if she’d figure out how to use it. I was wrong- once I set it up, she has been using it every day since and loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids communication

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way for my kids to communicate with me if I step out. The kids lock is very efficient it limits their searches. It’s great to connect them with grandma and other family members without having to expose them to a full phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years and still working perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item over 2 years ago and amazingly it still works PERFECT!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy to use I would definitely recommend this item as a perfect gift for any occasion!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and value, works flawlessly every time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love this echo show

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with most of my echo show 5 except one of the 3 we bought started to not work after a few months. Other than that I am hooked on having Alexa in every room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful device designed to make life and shopping easier and interact with other devices to turn the house into a smart home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade in terms of response compared to my 1st generation Show. The microphone still gives me problems when multiple Alexa devices are near to each other but that is to be expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Show 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson. He is 9 and i love the child blocks and also the alarm for school. He can set up his calendar and has become so organized. Love the Echo Show and the new Alexa+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it!! One of my best purchases, so helpful to have! Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my Alexa. So convenient to add to shopping list it player my favorite music

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Setup is simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a gift for my nephew and his wife in order to video call his mom (my sister). It was a breeze to set up. I just hope that it's that easy to use the phone feature as we haven't tried it yet, so I'll have to get back to you on that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Echo (Alexa)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo. It makes things so much easier when needing assistance from Alexa. Especially and reminders that I have pending.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    honey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent works great excellent can't stop using it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to any smart home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality. Nice to have when you need to build your smart home network.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Upgrade from original

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great gift for a nice affordable price. Easy to install/time to install, with a great speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for face to face calls

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I got this so I could talk and see my grandson. He can easily call me on his own with it, which is a bonus. Nice picture and sound quality

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 4 out of 5 stars

    Not great after 8 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but not great. Constant disconnect with wifi is a deal breaker for me. It worked very well for the first 8 months or so and then constant disconnect ever since.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello ChaChaChau! I am terribly sorry to hear that your device is dropping internet connection now after 8 months of not having any issues with it. I would recommend a few paths to try to fix this. First, you can try to test your network connection. You can do this by swiping down from the top and navigating to Settings>Network then tapping the "i" next to your Wi-Fi setting. In here, you can see if you have a strong connection. If you don't then you can tap Forget and then try to reconnect to it. (Be sure you know your Wi-Fi password before tapping forget.) If this doesn't resolve it, you can swipe down and navigate to Settings>Device Options>Check for Software Updates. This ensures that you have the latest update to address any bugs that may have happened. If neither of these work, then I would recommend contacting Amazon Customer Support at 888.280.4331 to explore further options and troubleshooting available to you. Thank you again for your valuable feedback and I hope we are able to resolve this with you. Have a fantastic day! AmazonDevices