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Customer Ratings & Reviews

Your price for this item is $59.99
The comparable value price is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1302 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Echo Show 5 (3rd Generation) for its sound quality, ease of use, and the convenience of its 5.5-inch screen. Many appreciate its affordability and the added features like the camera and alarm clock functionality. However, some users express concerns about the presence of ads and occasional connectivity issues. A few also mention challenges related to the device's power requirements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,309 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Echo (Alexa)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo. It makes things so much easier when needing assistance from Alexa. Especially and reminders that I have pending.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to any smart home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality. Nice to have when you need to build your smart home network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for face to face calls

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I got this so I could talk and see my grandson. He can easily call me on his own with it, which is a bonus. Nice picture and sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Upgrade from original

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great gift for a nice affordable price. Easy to install/time to install, with a great speaker.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi connectivity

    Rated 4 out of 5 stars

    Not great after 8 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but not great. Constant disconnect with wifi is a deal breaker for me. It worked very well for the first 8 months or so and then constant disconnect ever since.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello ChaChaChau! I am terribly sorry to hear that your device is dropping internet connection now after 8 months of not having any issues with it. I would recommend a few paths to try to fix this. First, you can try to test your network connection. You can do this by swiping down from the top and navigating to Settings>Network then tapping the "i" next to your Wi-Fi setting. In here, you can see if you have a strong connection. If you don't then you can tap Forget and then try to reconnect to it. (Be sure you know your Wi-Fi password before tapping forget.) If this doesn't resolve it, you can swipe down and navigate to Settings>Device Options>Check for Software Updates. This ensures that you have the latest update to address any bugs that may have happened. If neither of these work, then I would recommend contacting Amazon Customer Support at 888.280.4331 to explore further options and troubleshooting available to you. Thank you again for your valuable feedback and I hope we are able to resolve this with you. Have a fantastic day! AmazonDevices

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Smart Alexia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good . Little slow but good ! Compact and easy to use .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for Basic Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for intermittent use. Bought this for my elderly dad who isn't especially tech savvy but he's able to use this for asking questions and connecting to FireTv.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this this was the perfect match to buy together cause it literally shows you outside at the door so if u don’t want to open the door this will help to decide if you want to or not lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    honey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent works great excellent can't stop using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A First Responder’s Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who sleeps through her alarms, Alexa always wakes me up. Mid putting on my uniform, “Alexa what’s the weather” (because Texas is unpredictable), I’m able to figure out how many layers to wear for the afternoon and night as I’m brushing my teeth/doing my hair. Not to mention when I get home, I can turn my bedroom lights/TV on and off on command. Best purchase ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    On sale, a good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to setup. Would recommend this when there is a 50 percent off sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Handy device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a ring doorbell and the Echo as part of a bundle from Best Buy. This allows my wife to quickly see who’s at the door or if movement is detected, too. Add to it all the functionality of an Amazon Echo and its a hit! Screen is crisp and sound clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad for Christmas and he loves it! Simple to setup and to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Alexa, good buy. Many uses. New features added.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AI Alexa out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great little Alexa! It displays the time nicely when not in use and little kids love it because you can say "Alexa, what sound does a lion make?" She will show a picture of a lion with the sound it makes. There are o many features, so far I'm loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my eco5 it does everything to help my day be easier and better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small, powerful and... Oh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a handy little device that has found its place below my monitor, mainly for displaying daily news, cycling through uploaded photos, and managing simple smart home connections. It’s compact and unobtrusive, making it a convenient addition to my desk setup. In terms of performance, the Echo Show 5 generally handles commands quickly, which is great for basic tasks. However, the device struggles when browsing through the settings. The process can be frustratingly slow, and at times, the system bugs out, abruptly returning me to the home screen. This inconsistency detracts from the otherwise solid user experience. Despite this, for its price and range of features, the Echo Show 5 (3rd Gen) remains a decent choice. Just be prepared for some hiccups when you dive into the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it. Works great. Perfect for a quick pop in on my family while im at work or to check in on my fur daughter. It has a feature for the dog! Super cool. My family can call me using this and its super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo show

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Echo show series. Good price for it and performance is ok for a beginner as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase when it's on sale

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently added the Amazon Echo Show 5 (3rd Gen) to my smart home setup, and I have mixed feelings about its performance. Setting it up was straightforward and hassle-free, similar to my experiences with other Amazon smart devices. However, I noticed a distinct difference in responsiveness when compared to the Echo Dot I own. Positioned at the same distance, the Echo Dot consistently responds faster to voice commands than the Echo Show 5. This difference in reaction time is quite noticeable and affects the overall user experience. That being said, the Echo Show 5 has its unique advantages. The inclusion of a screen is a significant plus. It seamlessly integrates with my home security system, allowing me to view live feeds from my cameras and doorbell directly on the device. This feature is particularly useful and adds a layer of convenience and security to my home. In conclusion, while the Echo Show 5 may not be as responsive as the Echo Dot, its screen functionality offers significant benefits, especially for those with home security systems. It's a great device for anyone who values visual feedback from their smart home devices.

    I would recommend this to a friend