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Customer Ratings & Reviews

Your price for this item is $59.00
The comparable value price is $89.99

Customer reviews

Rating 4.6 out of 5 stars with 1458 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,458 reviews
  • Rated 5 out of 5 stars

    I need a bigger one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Item works perfectly but i want a different one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first we dis struggle to connect it but after a while longer got it going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for music! Works in all places, light screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Face Time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purpose for this purchase was to be able to FaceTime family and it works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. Able to see pictures when interacting with Alexa. Able to video call. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just couldn’t pass this up. It’s my third one for my house. And I caught it on sale !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donny p

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa was the perfect buy for me, relaxing on my recliner and just talking to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love,Love! What did we do before we could talk to Alexia!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow response time compared to Echo Dot (3rd Gen)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked the same four requests to the Echo Dot (3rd Gen) and the Show 5 (2 questions and 2 requests to start playing certain radio stations). The Echo Dot (3rd Gen) was much faster to respond and sometimes the Show 5 did not even successfully start the radio station.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Dear packerfan,

      Thank you for sharing your feedback about the Echo Show 5 and for taking the time to compare its performance with your Echo Dot (3rd Gen).

      I'm sorry to hear that you're experiencing slower response times with your Echo Show 5, and I understand how frustrating it must be when the device doesn't respond as quickly as expected or fails to start your radio stations successfully. You should be able to rely on consistent, fast performance across all your Alexa devices.

      Response time differences can sometimes be influenced by several factors, including Wi-Fi signal strength, network congestion, or software updates. Here are a few troubleshooting steps that might help improve the Show 5's performance:

      Ensure your Echo Show 5 is connected to a strong Wi-Fi signal and positioned within good range of your router
      Try restarting the device by unplugging it for 30 seconds and plugging it back in
      Check for any pending software updates in the device settings
      If possible, try moving the Show 5 closer to your router to see if network strength is affecting performance

      If these steps don't resolve the slower response times and radio station issues, I'd recommend reaching out to Amazon's customer support team directly at 1 888-280-4331. They can help diagnose whether there's a specific issue with your device or if additional troubleshooting is needed.

      Thank you again for bringing this to our attention. Your feedback helps us understand where we can improve the user experience. AmazonDevices

  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rhis has the same options that the regular Alexa plus the video option for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a few as a gift for family members and they love it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Alexa! Very easy to use. Bought for a gift because I have one and i love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a Christmas gift. The individual I bought this for loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, its dope to have and its really useful for a lot of stuff would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon - Echo: Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to have in your kitchen, living room, or even your own room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific unit for my night stand. Probably need to know to shut camera just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with this product!! Best little gadget I have m, a definite must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product which is easy to use, customer orientated and at a sensible price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoight it was exactly the thing i bought. Wasnt too expensive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! It exceeded my expectations and I love the options that it has

    I would recommend this to a friend