Customer Ratings & Reviews

I have always been a fan of Amazon's products and was an early adopter when smart speakers first launched. I've used a variety of different Amazon devices - Echo Dots, Echo Shows, etc. The Amazon Echo Show 5 3-generation kind of perplexed me. First, I should mention our household is definitely oversaturated with smart -- well, smart everything. I'm a techie and proud of it. This 3rd Gen Echo Show replaced an Echo Dot with Clock in my house's family room. Pros: - The screen is very bright, clear, and brightens/dims quickly as lighting changes, but much than the other two Echo Shows we have in the house. - Setup is a breeze as with almost all Amazon devices - The speaker sound is rich with deep bass and outstanding tone (especially when paired with other Echos around the house). Cons: Here is where this device leaves me somewhat perplexed. The sound is great as I mentioned in the pros. However, we have all our Echo devices with the start prompt and follow-up mode turned on all the time as one of my family members is hard of hearing and this helps him know when the device is listening (the little chime Echo makes when you say, "Alexa" along with the chime for follow-up). So...here is why I am perplexed. Even my *original* Echo can hear me better than this 3rd Gen Show. I have tried moving it to several different locations throughout the house and the experience is consistent. There is about a 2-3 second delay between saying "Alexa" and the chime to let you know you've activated. One thing to note - even though the chime is delayed somewhat, if you don't wait for it and just talked to Alexa in normal speech pattern, the device does respond but often chops off the beginning of the request. I hope this is a firmware or software bug - I've gone through all the settings for sensitivity, etc., and everything is set at max. Hopefully this can either be fixed with a software/firmware update.

Best Buy sale person told me to buy this. It wont work because i am deaf. I rather use the manage on Alexa not voice talk.

• The Amazon Echo Show 5 3rd generation is a smart display with a 5.5-inch touchscreen. It is the smallest Echo Show device, but it still packs a lot of features. It can be used to make video calls, control smart home devices, watch videos, listen to music, and more. The Echo Show 5 3rd generation has a few new features over the previous generation. The most notable is the improved speaker quality. The new speaker delivers clearer vocals and deeper bass for a more dynamic audio experience. The Echo Show 5 3rd generation also has a new design with rounded corners and a fabric covering. It is powered by Amazon's Alexa voice assistant. It has a 5.5-inch touchscreen display with a resolution of 960 x 540 pixels. It has a 2MP front-facing camera. It has a 1.75-inch speaker. It is compatible with Wi-Fi 5 (802.11ac). It measures 4.8 x 2.5 x 2.5 inches and weighs 12.9 ounces. Here are some of the pros and cons of the Amazon Echo Show 5 3rd generation: Pros: • Small and affordable • Improved speaker quality • New design with rounded corners and fabric covering • Can make video calls, control smart home devices, watch videos, listen to music, get news and weather, set alarms and timers, and create routines Cons: • The screen is small • The camera is not as good as some other smart displays Overall, the Amazon Echo Show 5 3rd generation is a great choice for anyone looking for a small, affordable smart display with a lot of features. If you are looking for a larger smart display with a better camera and longer battery life, then you may want to consider a different model. However, if you are looking for a basic smart display that can do the basics well, then the Echo Show 5 3rd generation is a great option.

Its not that the screen is to small it the time itself up in the corner very small.

I bought an echo last year november and now its not working, it turns on but only intro and restart again, even tried to unplug but it doesnt work

While this is my first Echo Show device, I have several Echo dot devices around my house. I also have a Google Home Hub and a lot of smart home features. The Echo Show 5 is somewhat small at 3.3" tall 5.75" wide and a bit over 3" deep. It has one port for the power connector (barrel style). The included wall power adapter outputs 22W. For physical buttons, there is a mute button, volume + and - buttons and a physical camera privacy shutter. The camera is in the upper right, off the corner in the bezel. What's nice is that the privacy shutter is white so there isn't a question if the shutter is on or off. The screen is very sharp and has a good amount of contrast. Pictures really pop on the display. The screen is about 5.25" diagonally which leads to about 0.44" bezel all around. I would like the screen to have an oleophobic coating so that there aren't as many fingerprints left behind, but with the screen on, you really don't see them. The screen feels nice to the touch. Initial setup was somewhat quick, but there are lots of settings menus that will take a while to fine tune to your tastes. At first, I didn't like the Echo Show device because it would advertise too many features. I eventually found that if you go to Settings -> Home & Clock -> Home Content, you can shut off a lot of content advertisements like "Alexa Games", "Discovery", or "Popular Recipes". Now my Home screen rotates through maybe 3 different topics but I can add more when I wish and not get inundated with different screens. As a smart home control hub, I like the Echo Show 5. It pulled up all my switches, plugs, cameras, thermostats and the groups that I set up. But I would like a way to re-organize some of the groupings by room or floor. Within the settings, I chose a comfortable clock face. However, I have found that when I use the Art or Travel photo gallery for my Home screen, it defaults to a 'bold hour' style clock and I can't seem to change that. That may part of a future update, but I was disappointed I couldn't match the clock style I wanted. I found that switching functions is really rather slow. Swiping down on the screen, I am waiting a half second before it brings down the menu. Switching to another function like from Home to Smart Home, it takes about a second for the screen to blank and then pull up the Smart Home interface. When using the mute button, the bottom border of the screen turns red, an icon in the upper right shows you are muted and the mute button lights up red. I think that's somewhat overkill. I actually like how the Google Home Hub handled mute better. With an LED light turning orange so it isn't taking away from what's on the screen. I tried "Night Mode" and found I didn't prefer it. You can set the night mode hours and it will automatically cut out the background picture and give you clock, date and temp. Then the display dims and gives you a clock with large blue numbers, then after a couple minutes the number style changes to red for the rest of the night if you don't disturb the screen. I would like to get rid of the red numbers and just have the screen shut off, but I couldn't find that option. With the rotating Home Content, I think I will probably leave this Echo Show 5 in one of my activity areas like my kitchen, office, or hobby area. I cannot see it moving to replace my Google Home Hub on my night stand. I would really like the ability to change some more of its settings and hope that comes in a near system update. However, this is a great device if you're heavily invested in the Amazon ecosystem.

My iPhone 14plus screen is alot bigger than this! So I returned it within a few minutes after opening it in their parking lot. Best Buy has yet to give me back my 2 $5.00 certificates & this was almost 2wks ago.

Damaged product…. Best Buy is a horrible strore. We will never buy again.

Purchased in January, stopped working in October. Just has a black Amazon screen... wont respond. Have restarted it. Nothing.

I had to wait months for my product. I had to make several complaints and several phone calls hours and hours on the phone. Trying to speak to someone Best Buy is a nightmare to deal with.

This item was bad I wouldn't tell anyone to get this gift for no one

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Notifications are too late. Cant relie on this one had to exchange for echo 3 gen

It worked good for 10 months and then wouldn’t boot up anymore

Compared this one with the previous generation might not seem a big change deal... but wait! The latest 3rd generation Echo Show seems to be smaller in size as the display is more vibrant. The microphones have improved from the last generation. Alexa can hear you now even when you have some other noises in the background. The old gen had issues when there is too much echo in the room. If you have decent internet connection, you will enjoy a very good video call quality. I love the drop in calling feature. I use it to check on my kids and sometimes elderly parents (when they don't answer the phone). The new 3rd gen Echo Show has the USB connector removed. It can be powered using the adapter provided with it. It might be a good decision... It would help preventing accessing the digital interior of the Echo. Setting it up was very easy... Connect it to your WiFi and then link it to your Amazon account. It will update with the latest OS release and re-start. After following the instruction, it is up and running. Easy. I am using the 5.5 inch Echo in my bedroom as a night stand display: Radio, alarm, weather... , and quick check on my cameras and door bell. I have another one with bigger screen in the living room that I use for more tasks like watching movies. By the way, Alexa sounds clearer with the 3rd Gen Show. Audio quality improved. My kids also noticed that. We also noticed an upgrade in computing speed and overall performance. On the not very good side, Amazon Echo Show 5 lacks supporting apps. Something like most Fire OS hold back... Not so bad but sometimes you wish you can do more with what you have instead of adding more devices for the extra task... WiFi range is good. BT pairing is also good with very good range. Integration with most other smart devices is nice and easy. You will notice that you do more voice controlling: Weather, Check Calendar, Play NPR, Set Temperature, Remind me, wake me up... etc. For kids, it is also a lot of fun with games and so on. Who needs Echo Show? Well, you have to always consider your privacy (if you have issues with that) and deal with such product the way it should be. Most of that is already, obviously, known... As your phone and just everything else are listening to you and "monitoring you", this one is no exception... Just think about it like that: Smart device with mic and camera that is always connected to the internet and that it could be hacked... Eventually.

I am deeply entrenched in the Amazon Alexa universe, so when I saw this updated version of the Echo Show 5 (Gen 3) I had to have it! This thing is everything I would expect. Its small size is great for all the basics - seeing the time, the weather or automatically rotating photos from my Amazon photo library. It can also control most of the smart devices within my home. It can show me who’s at the front door from my smart camera doorbell when I ask, I can tell it to start my iRobot vacuum, turn on/off my smart lights, change the temperature on my smart thermostat, etc. I am constantly asking Alexa questions such as: how old is Aaron Rodgers, how many episodes are there in season 3 of the Kardashians, who won today’s Dodger game, what is the weather in Los Angeles tomorrow. I always use this for reminders and alarms - this is perfect for that: Alexa set a reminder for Wednesday at 3pm: water the lawn. Then Wednesday at 3pm it will tell me the reminder. There is so much more this can do! They claim there is improved bass with this model. Personally, I think at low volume the bass is overpowering - too much for me. At a higher volume, the base sounds much better & the sound is much more clear. This wouldn’t be my first choice for listening to music, but it is mega convenient to ask Alexa to play 70’s pop (my favorite) and she just does it. When cooking, or in the background… it sounds fine and is so convenient. This Echo Show 5 has a 2mp camera - you can make video calls to others with an Echo Show. With a 5.5” screen, this wouldn’t be my first choice for watching videos or streaming - it’s too small for that in my opinion. But from the Alexa app (which you need to set up with this device) you do have the ability to drop in on the room where your Echo Show is and if your camera is open, you can see and/or hear what’s happening within the camera’s field of view. You can have a video conversation with someone that way as well. Is this a privacy issue? I would say it is not because you decide to keep the camera open or closed with a manual slide. For verbal requests for linked smart devices and asking various questions about almost anything and limited music playing, this is a great assistant! There is just so much that this can do and for me, it makes life a little bit easier. I would absolutely recommend the Amazon Echo 5 (3rd Gen) to anyone looking to make their life a little bit easier!

I've gotten into the Amazon eco system a long time ago, deciding that it worked well considering the devices are typically easy to use, very useful and something that, well over time you just get used to using on a daily basis. The goal has always been to have a device of this nature in each and every room. One area in which I thought a screen might come in handy is the kitchen. I always wanted one of these types of devices to assist in hands free recipe creation. Opening up the box for the Echo Show 5 shows a simple debvice with a packaged cord and little else. If you've ever used one of these devices then they are very simple to set up. If you order from Amazon direct they are already configured when they arrive. This one was not configured of course but it was as easy as logging into your Amazon account (don't do like me and not know your password and have to reset it!) and then answering a series of questions about preferences. I was up and running in about 10 minutes. Be careful when you answer these questions though, some are to get free trials of Amazon products and you don't want to sign up for something that you are not aware of! Using the Echo Show was second nature if you have ever used any Alexa devices. The screen is beautiful and easy to see, even in sunlight so that is a nice feature. You can manually set the brightness and also set what shows on the Echo when not in use. I chose to display the seasonal pictures and they are quite beautiful. I have not used this for recipes but I'm confident this is exactly what I needed. I love Alexa and this is my first device with a screen. Note that the screen also functions as a camera if you desire it to. This makes it a good way to have a 2-way communication if you have two, either in the home or out of the home. This device is a really great product and I'd highly recommend it to all folks looking for a nice assistant with a screen.

Weve only had this since christmas and the touch screen donsent work anymore.

White power cord with a black device was and is a horrible idea

The Amazon Echo show 5 (3rd Generation) is a small 5.5 inch smart display. I received my Echo Show 5 shortly after placing my order and was really surprised at the size of this unit. I don't know why I was surprised, My cell phone is a little over six inches, so I should have known what the show would look like. The size is compact, but the screen is surprisingly vivid and bright (if you want it to be). The sound, of course, isn't as loud and responsive as its larger cousin, but is very good for a device this size and with a speaker that can fit into this size of enclosure. Setup was as expected. Amazon and Alexa make setting up devices simple. I already have an Amazon account and several Amazon devices, so the setup process added the Echo show 5 to my existing ecosystem. And of course, this is an Amazon device, so you are prompted to sign up for Amazon music and other Amazon offerings, but skipping through the solicitations is simple. Setup, along with software updates, took about 15 minutes. You can make this device your own by changing some of the settings. I have allowed the Echo show to access my photos that are backed up on my Amazon account and use them as screen savers. All in all, there are many options you can choose that change how Alexa looks and acts. There is also a shutter to cover the camera and a button to deactivate the microphone to ensure you complete privacy from this device. If you are looking for an Alexa device with a small footprint that can do everything its bigger siblings can do, this is a great device.