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Customer Ratings & Reviews

Your price for this item is $59.99
The comparable value price is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1321 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Echo Show 5 (3rd Generation) for its sound quality, ease of use, and the convenience of its 5.5-inch screen. Many appreciate its affordability and the added features like the camera and alarm clock functionality. However, some users express concerns about the presence of ads and occasional connectivity issues. A few also mention challenges related to the device's power requirements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,321 reviews
  • Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up. Small but efficient device. Get thejobdone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd l Iove my alexa, i enjoyed listening my fav music ... i would love to recommend this... thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. A must gauged to have. Great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a handy device. I keep it in my office for all the uses that I would use an audio only echo. In addition the screen provides access to video for example checking security cameras. Price is reasonable and Best Buy did a great job with prompt delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    household companion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is convenient, Fun and informative, Love songs on demand and compatability with security cameras.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Works fine just only uses 1 language

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked great just doesnt have the feature where you can have English and Spanish on the alexa but this one doesnt

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Echo Show 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been glitching and settings are not staying to what we set it as.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Ehchet. Thank you for your feedback regarding your Echo Show 5. I'm sorry to hear you're experiencing issues with glitching and settings not being retained. Here are some troubleshooting steps to help resolve these issues: First, try a power cycle by unplugging your device for 30 seconds before plugging it back in. If the problem persists, check that your Echo Show 5 has the latest software update installed. You can also try performing a factory reset: press and hold the mute and volume down buttons simultaneously for about 15 seconds until you see the Amazon logo. After the reset, reconfigure your preferred settings through the Alexa app. These steps should help stabilize your device's performance and maintain your chosen settings. I hope this helps improve your Echo Show 5's functionality! AmazonDevices

  • Rated 2 out of 5 stars

    Only got bcuz cheap. Regret.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires mostly requires subscription.. don't listen properly.. doesn't turn off when told.. barely will play YouTube or anything else.. mostly make you use Amazon defaults.. hub way better..

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Dear DionneH,

      Thank you for your detailed feedback about the Echo Show 5. We understand your frustration with the device's limitations and performance issues.

      To address your specific concerns:

      While Amazon services are integrated, many features are free including:
      Weather updates
      Timers/alarms
      Smart home control
      Basic music streaming

      For voice recognition and YouTube issues, we can help with:
      Voice training
      Alternative command phrases
      Browser optimization

      However, if you're finding the Hub better suited to your needs, please return the Echo Show 5 to Best Buy within the return window for a refund. AmazonDevices

  • Rated 5 out of 5 stars

    Best device ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this!! I literally do everything through this device. Shopping lists, smart lighting, talk and face time friends and family. To me, this thing is priceless. Its like a personal assistant.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a year and still does but seems to have glitches constantly.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Karina. Thank you for your feedback about your Echo Show 5. I'm sorry to hear you're experiencing glitches with your device after a year of use. Here are some troubleshooting steps that can help resolve common issues: Make sure your Echo Show 5 has a strong Wi-Fi connection, restart the device by unplugging it for 30 seconds before plugging it back in, and check that your device has the latest software update installed. You can also try clearing the cache by pressing and holding the mute and volume down buttons simultaneously for about 15 seconds until you see the Amazon logo. These steps typically resolve most performance issues and glitches. I hope this helps improve your Echo Show 5's performance! AmazonDevices

  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite for viewing ring cameras and Doorbell, listening to music while working and more

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice and accesible price. Just a little bit small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy to use and the size es convenient. It fix anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Functional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item functions as advertised. Easy to use and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good and it has a friendly system, you will love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and enjoy! So many options and customizations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Echo. It linked to my Ring camera great and even makes announcements from my ring such as if someone rings the doorbell. I can Bluetooth my music and many other things. I caught it on sale and definitely got more than enough bang for my buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best $39 I have ever spent. Bought as a Christmas gift. Amazon had them on backorder until May 2024. That was for Christmas. Ordered from Best Buy and had it in two days. You can't beat Best Buy's customer service. Blows Amazon out of the water.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not to impressed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. The lady that was working with me though made it seem like this is going to connect to everything and be a great investment for what I needed. So far I have not seen what she said it could do. Also the lady on her sold me stands for the number 8 I got.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Echo . I have purchased a total of 3 and given them as gifts.

    I would recommend this to a friend