Customer Ratings & Reviews
- Model:
- B09B2QTGFY
- SKU:
- 6544303
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Echo Show 5 (3rd Generation) for its sound quality, ease of use, and the convenience of its 5.5-inch screen. Many appreciate its affordability and the added features like the camera and alarm clock functionality. However, some users express concerns about the presence of ads and occasional connectivity issues. A few also mention challenges related to the device's power requirements.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Mom's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for our needs and is very friendly user
I would recommend this to a friend Perfect
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the echo show this was my second one. Much better than the 1st generation and much faster. It still has its glitches here and there but overall great so far. I would like a higher megapixel camera though.
I would recommend this to a friendGets it done
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s outdated and has its little issues but if used as an alarm or home assistant it’s perfect
I would recommend this to a friendGreat Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, great value, and the product is perfect to meet my needs.
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like using the echo, useful for the ring camera and a good value
I would recommend this to a friendNice upgrade from Echo dot.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Echo Show. Love the access to see sports hightlights. Love being able to video call family.
I would recommend this to a friendEasy to setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived promptly and was very easy to setup. I like the color and aesthetic design of it. It doesn’t take up to much space and really like you can customize the brightness of the display.
I would recommend this to a friendAmazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing, I recomend it ………………………………………………..
I would recommend this to a friendGreat item!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Echo Show 5 for my husband & he loves it. It's the 2nd one we own and I wish we would have bought them sooner. They've been so helpful and makes many tasks so much easier.
I would recommend this to a friendGreat device
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. Absolute must have for the kitchen/living room. Super convenient.
I would recommend this to a friendAbsolutely love this
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this, my ring doorbell is connected to it, it announces when someone is at the door… this product has so many features, my grandson loves to watch his favorite cartoons on it when he comes over
I would recommend this to a friendClock feature review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to purchase this specifically for the clock feature. The features overall on this device are nice and having Alexa makes it better for controlling other devices that’s connected to the wifi
I would recommend this to a friendGreat gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was such a good gift that I bought for my grandkids because they could FaceTime each other and my daughter loves it because she sets their chore times on it. It does a lot more though.
I would recommend this to a friendGet the larger screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very user friendly, just ok. Screen is way too small. I wouldn’t recommend, get the larger screen
No, I would not recommend this to a friendA very midrange attempt at a product… do better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returning. Why?: it’s too slow for my liking. It’s a new 3rd gen product so there should be little to no lag. There’s advertising pop ups that are annoying. I bought it for ring cam integration but it works on and off. It’s definitely not worth it unless you just want an Alexa speaker with ability to show pictures or weather and time.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Good Morning liksan,
Thank you for your detailed feedback about the Echo Show 5 (3rd Generation). We appreciate your honest assessment and are sorry to hear the device didn't meet your expectations.
Your specific concerns about:
Device lag
Advertising pop-ups
Inconsistent Ring camera integration are valuable points that we take seriously.
While the Echo Show 5 works well for basic functions like displaying photos, weather, and time, we understand these features alone may not justify the purchase for users seeking more advanced functionality and seamless smart home integration.
If you haven't already returned the device, you might try updating the software and checking your network connection. However, we respect your decision to return it if it's not meeting your needs.
We'll share your feedback with our product team as we continue to improve our devices.
Echo Show 5 FORCE UNREMOVABLE ADS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All Amazon Echo Show devices now force unremovable ads on the screen. Even if you go through every menu and disable all the suggestion settings, the ads still appear. It’s especially frustrating because there’s no option to keep the display fixed on something simple, like a clock face or personal photo slideshow; it constantly cycles through content you didn’t ask for. Secondly, it tends to be sluggish and unresponsive. For a device that sits in your home and is supposed to feel personal, this feels intrusive and unnecessary. Because of these limitations, I ended up switching to the Google Nest Hub instead, and I love it. It works much better as a dedicated clock or photo frame without the distraction of constant ads and forced content. If you’re mainly looking for a smart display that can double as a clean clock or photo frame, the Echo Show is no longer a good option.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear Calvy,
Thank you for providing such a detailed and thoughtful review of the Echo Show 5. We genuinely appreciate your candid feedback about both the advertising content and performance issues.
You've raised several valid concerns:
Regarding the forced content and ads:
We understand your frustration with the inability to maintain a simple, fixed display
Your point about the device feeling less personal due to constant content cycling is well-taken
We acknowledge this impacts the core functionality you were seeking
About the performance:
The sluggish response times you've experienced are not up to our standards
This compounds the frustration with the content issues
We are taking your feedback seriously and will share it with our product development team, particularly regarding:
The need for true content control options
The importance of maintaining simple display functions
Performance optimization requirements
While we respect your decision to switch to an alternative product, we appreciate you helping future customers make informed decisions.
Decent Alexa
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the speaker could be better is still pretty good for it's price.
I would recommend this to a friendFun useful device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my amazon echo so much. I have mine conveniently placed so i am always asking for timers and alarms. So handy!
I would recommend this to a friendLove it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing! I use Everyday it’s a lifesaver
I would recommend this to a friendEco Show 5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well exactly what I wanted havent sat down to fully see its value
I would recommend this to a friend