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Customer Ratings & Reviews

Your price for this item is $59.99
The comparable value price is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1322 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Echo Show 5 (3rd Generation) for its sound quality, ease of use, and the convenience of its 5.5-inch screen. Many appreciate its affordability and the added features like the camera and alarm clock functionality. However, some users express concerns about the presence of ads and occasional connectivity issues. A few also mention challenges related to the device's power requirements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,322 reviews
  • Rated 5 out of 5 stars

    Eco Show 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well exactly what I wanted havent sat down to fully see its value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dad loves his Alexa

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my dad. He is bilingual, and she listens to both English and Spanish very clearly. He just had a newborn for lullabies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service at Best Buy . I was satisfied with the product that I purchased and I recommended my family and friends to continue to shop Best Buy!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but could be better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many Amazon devices and I find that the echo show devices don’t hear or listen as well and always want to do something on their own when you’re not even using it I haven’t been a fan of most screen include included Amazon device devices I prefer the echo dot.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, Dean. Thank you for taking the time to leave a review on the Echo Show 5. I am sorry to hear about the issue you are having with the device. I have some recommendations to try and help. First, I recommend ensuring the device has the latest software by asking Alexa to check for updates or by going to settings, then device options, and then checking for updates. I also recommend ensuring the microphone is not muted, indicated by a red light on top of the device. If you have further questions or need assistance I recommend contacting Amazon customer service, available 24/7. You can reach them at 1-888-280-4331. I hope this helps. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I bought through Best Buy. My husband like it. If you have ring If you it work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nearsighted - major factor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only regret was I should of purchased a larger screen model - other than that, I like the Echo Show

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great time saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device as it allows me to communicate with kids on upper floor without having to yell or look for my phone. Also, excellent for getting answers to quick questions and actually seeing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. D

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this item. It has become a very vital part of my daily routine. If you have the chance, get one, you won’t be disappointed. I highly recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. My family loves them. We video call all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price this is the second one i bought not a bad investment

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Too Many Ads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars if you could completely turn off ads! Nice size and features.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello TexCam! Thank you so much for providing your review on your experience with your new Echo Show. We are constantly working to improve upon our products and services from feedback like yours to provide the best customer experience. I am happy to hear that you are enjoying your device so far. One thing you can do to limit content that you do not want to see on your device's home screen is to swipe down from the top and navigate to Settings>Home Content and then toggle on or off any categories you would like or not like to see anymore. You can also go to your Display settings or Notification settings and customize those options as well. These are just a few tips you could try to hopefully improve upon your experience some. Again, I thank you so much for your time and I hope you have a tremendous day! AmazonDevices

  • Rated 5 out of 5 stars

    Alexa echo show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using an alexa in my phone for 10 years now and switched one of them to this echo show 5 for added security so I can see parts of my home when I am away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to my alexa for all my bedrooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The product is of good quality and price, I loved

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is of good quality and price, I loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Bought for son- he enjoys using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these. I use them with a blink camera as a baby monitor. They are good. Price is a little high and the screen is small. But if thats what you want then definitely buy these. They can also be combined with the blink doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much that I bought my mom two additional ones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is ok I guess

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume goes up and down when listening to music. Only 3 apps allowed. Definitely not what I thought it would be like. I would just pay more for the flat screen one that is more like a hub.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi CasandraR,

      We are sorry you are not enjoying the Echo Show 5. It is our smallest screened device and you may enjoy a larger option. If you have further questions, please call us!

      Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331.

      Hope that helps! AmazonDevices

  • Rated 5 out of 5 stars

    Good accesorie for home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really líder but i returned because didnt need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs well with my Ring Doorbell! Now not only do I receive notifications on my phone but also on Amazon Echo 3! Loved it so much that I purchased one for my mom!

    I would recommend this to a friend