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Customer Ratings & Reviews

Your price for this item is $59.99
The comparable value price is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 1326 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Echo Show 5 (3rd Generation) for its sound quality, ease of use, and the convenience of its 5.5-inch screen. Many appreciate its affordability and the added features like the camera and alarm clock functionality. However, some users express concerns about the presence of ads and occasional connectivity issues. A few also mention challenges related to the device's power requirements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,326 reviews
  • Rated 4 out of 5 stars

    My review of Gen 3 Amazon Echo 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be running ok so far-no current acute issues or concerns.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size was good for the area I needed to put it, but it could not keep up when switching options/ apps. I bought to view my ring cameras when needed. I ended up returning the item. Maybe it needs better software. Definitely needs an upgrade of some sort.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello HoneyB26,
      I am sorry to hear your Echo Show 5 did not work for you. At times devices need manual software upgrades as automatic ones do not always get pushed to device. If you have issues with devices in the future you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Hope this helps, have a nice day! AmazonDevices

  • Rated 3 out of 5 stars

    Defective ítem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was ok it frozen all the time unfortunately i had to returned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good! So good. Probably the greatest! Yes!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect but not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not perfect, but not bad either . Syncing with other devices needs to be done over and over again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing more than an Amazon ad machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really sad that Amazon has ruined a product by just forcing ads onto consumers regardless of the settings. I pay for Amazon prime, with no ads, and also Amazon Music along with Audible. They’re still forcing me to watch ads for products I could care less about.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi! Thank you for sharing your frustration regarding the advertisements on your Echo Show 5. I understand how disappointing it can be to encounter promotional content despite being a subscriber to multiple Amazon services like Prime, Amazon Music, and Audible. There are several ways you can try to manage these display settings. You can start by using voice commands like "Alexa, turn off photo mode" or "Alexa, turn off background rotation" to reduce some promotional content. For more detailed customization, open the Alexa app, navigate to Devices > Echo & Alexa, select your Echo Show 5, and tap on "Home Content" to adjust what appears on your screen. For a simpler display, you can always say "Alexa, show me the clock" to switch to a basic clock face. If you want to completely remove advertising content, you may want to contact Amazon Customer Service at 1-888-280-4331, as some devices offer the option to remove special offers for a one-time fee. While these steps might not fully address your concerns about seeing ads as a Prime member, Amazon Customer Service can provide additional assistance and take note of your feedback regarding device features and content display. AmazonDevices

  • Rated 5 out of 5 stars

    Awesome smart device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good for the value and awesome tech

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but definitely google has better data in response to questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo Show 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for displaying pictures periodically through Amazon photos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it shows me the news . Overall I’m really happy with this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Show

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good and new showing photos and use Alexa in all aspects

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ALEXA ROCKS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the little tech knowledge I have, Alexa really surprised me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but not quite larger enough screen, consider the 8"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Secret Santa Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful. Great secret santa gift. I’ve bought several.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for a Christmas gift. Would recommend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to find that I liked this more than my Nest hub

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Slow sometimes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s slow and sometimes will just go blank. I really do hate it sometimes but it’s sometimes great too.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Kwesi,

      We are sorry you are not enjoying your Echo Show 5 3rd Gen. To ensure your Echo Show 5 is functioning optimally, you can ask Alexa to check for software updates or check for those via your Alexa App. From there, make sure your router and wifi credentials are correct and in a space that does not block the signal to your device. If you need further assistance, you can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!

      Hope that helps! AmazonDevices

  • Rated 4 out of 5 stars

    Family product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That product is nice and working fast I recommend for everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its cute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and color of it but it’s so small though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad works as designed but wish it had just a couple more options with the Home Screen

    I would recommend this to a friend