Customer Ratings & Reviews
- Model:
- B09B2QTGFY
- SKU:
- 6544303
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Echo Show 5 (3rd Generation) for its sound quality, ease of use, and the convenience of its 5.5-inch screen. Many appreciate its affordability and the added features like the camera and alarm clock functionality. However, some users express concerns about the presence of ads and occasional connectivity issues. A few also mention challenges related to the device's power requirements.
This summary was generated by AI based on customer reviews.
Alexa is awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The echo show is a great addition to the bedside table.
I would recommend this to a friendSmall but effective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good. Screen is small but does the trick.
I would recommend this to a friendLike it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved it. Great for making alert reminders.
I would recommend this to a friendIt’s good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but she listens to everything you say
I would recommend this to a friendDon’t feel lonely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful I bought these for my Mom She is so happy and have a companion
I would recommend this to a friendIts okay. Disappointed. Phasing out Alexa.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay for the money. Changing screens and accessing options are slow. I am not fond of the Alexa App going with Apple. So far so good converting to all apple (homepods, etc.)
No, I would not recommend this to a friendNice but screen too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice but the screen was yoo small for me. Returned and purchased the 8 inch.
I would recommend this to a friendNot very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well after the purchase and getting it home. Well let’s just say the employee that sold me on this is clueless, then they wanted to charge me money to do a return.
No, I would not recommend this to a friend- Cons mentioned:Ads
Echo Shows have unremovable adds now
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All Amazon Echo Shows have unremovable adds now. You can turn off all suggestion settings, and it will still show you an adds. There also no way to keep it on clock or pictures, it has to scroll. Went with the Echo Spot as a clock.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, onsowhat995. Thank you for taking the time to leave a review on the Echo Show 5. I recommend that if you want the Echo Show 5 to stay on the clock, open the settings, scroll to Home & Clock, and select Home Content. Then, select all of the selected-on settings and turn them off. If you are still having issues, I recommend reaching out to Amazon Customer Support 24/7 at 1-888-280-4331. I hope these steps are helpful. Have a great day!
Useless overpriced alarm clock with constant Ads!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t listen. You give it commands and it does what it feels like. “Alexa, turn off display” and “Alexa, turn screen off” are very much ignored commands. When you say these it turns off the display for 2 seconds and then comes back with the brightness, most obnoxious ad Amazon can find. Even when you turn off all ads in settings. It constantly bombards you with visual ads that are meant to drive you to Amazon shopping. It’s sad how they convinced us to pay for a machine to show us constant commercials! This is an overpriced useless alarm clock that barely works anyway. I have officially thrown 2 of them against the wall.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Spyrow424,
I am sorry to hear you're having trouble with your Echo Show 5. You can try performing a soft reset by unplugging the device for a few seconds and then plugging it back in. Also, make sure your device is connected to a strong Wi-Fi signal. If these steps don't resolve the issue, feel free to contact Amazon Customer Support anytime at 1-888-280-4331. I hope this helps, and have a great day!
- Cons mentioned:Battery life
Charging all the time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not good they have to be charge all the time to wor
No, I would not recommend this to a friend Not special
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as big as I thought it would be I don’t see nothing special about it
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback RosenaC.
Not a fan..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to use as a replacement for my Lenovo Smart Clock. I keep it under my monitor on my desk so I can see the time, play music, etc. The Amazon Show was totally unusable for that purpose. You cant have ONLY a clock on the display. Even if you turn off absolutely everything that it can scroll through, itll STILL pop up ads once every minute or two. Distracting and completely doesn’t fit my use case. Returned it for a refund.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello b4yp! Thank you so much for taking the time to provide feedback on your experience with your Echo Show 5! We appreciate any and all feedback as we are constantly working to improve upon our products and services to give our customers the best experience possible. While this device may not have been the best fit for what you were looking for in your specific use case, the Echo Spot would be perfect. It is our smart alarm clock and does not have any Alexa Suggestions that pop up like the Show did and still works perfectly as a music speaker! This will always show the clock on the display. I hope this suggestion helps get you to the proper solution for your needs and again we thank you for your time and feedback! Have a terrific day!
Very small device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very small device, and that was difficult to operate, sometimes I don't understand how to use
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Caselpad,
Thank you for your feedback. I understand you found the Echo Show 5's size and operation challenging. The 5.5-inch screen is indeed compact by design, as it's meant to fit in smaller spaces like nightstands or desks. However, I'd be happy to help make it easier to use:
For better control, try using voice commands with Alexa rather than relying solely on the touch screen. The device also includes a tutorial in Settings that can help familiarize you with basic operation.
- Cons mentioned:Speed
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very limited in what it can do, basically an echo dot with a touchscreen. Thought you’d at least be able to watch’s YouTube and Netflix or something on it. Whatever it can do, it does it incredibly slow.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello JoeW! Thanks for reaching out. There are many differences in the Echo Show 5 vs Echo Dot. To name a few: You can see news and weather at a glance, make video calls, view compatible cameras, stream music and shows, and more. Stream your favorite music, shows, podcasts, and more from providers like Amazon Music, Spotify, and Prime Video. Includes a 5.5" display so you can view shows, song titles, and more at a glance. Keep your home comfortable – Control compatible smart devices like lights and thermostats, even while you're away. See more with the built-in camera – Check in on your family, pets, and more using the built-in camera. Drop in on your home when you're out or view the front door from your Echo Show 5 with compatible video doorbells. See your photos on display – When not in use, set the background to a rotating slideshow of your favorite photos. Invite family and friends to share photos to your Echo Show. Prime members also get unlimited cloud photo storage. Stay connected with video calling – Use the 2 MP camera to call friends and family who have the Alexa app or an Echo device with a screen. I hope this gives you ideas on what you can do with your Echo Show 5. If you need help with using or troubleshooting your Echo Show 5, reach out to Amazon customer service at 1-888-280-4331. Thanks and have a great day!
Too Small, and confused with comands
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work well with pandora and Spotify apps. Continuously trys to sell me amazon music app. Keeps showing me advertisements for Barbie movie i told it i didnt want to see anymore.
No, I would not recommend this to a friendGood not enough
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the device but the fact that it does not have youtube build-in is a dealbreaker for me
I would recommend this to a friendEcho Show
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 of these, 1 works awesome the other wont connect to my app, i think this is an App problem and not so much the device itself.
I would recommend this to a friendJon review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Newest version of the of the echo doesn't always stop on command. Power connector is hard to get connected into the back of the device..
I would recommend this to a friend- Cons mentioned:Speed
Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very slow I still had to touch the screen to get what I wanted to view
No, I would not recommend this to a friend