Customer Ratings & Reviews

While this is my first Echo Show device, I have several Echo dot devices around my house. I also have a Google Home Hub and a lot of smart home features. The Echo Show 5 is somewhat small at 3.3" tall 5.75" wide and a bit over 3" deep. It has one port for the power connector (barrel style). The included wall power adapter outputs 22W. For physical buttons, there is a mute button, volume + and - buttons and a physical camera privacy shutter. The camera is in the upper right, off the corner in the bezel. What's nice is that the privacy shutter is white so there isn't a question if the shutter is on or off. The screen is very sharp and has a good amount of contrast. Pictures really pop on the display. The screen is about 5.25" diagonally which leads to about 0.44" bezel all around. I would like the screen to have an oleophobic coating so that there aren't as many fingerprints left behind, but with the screen on, you really don't see them. The screen feels nice to the touch. Initial setup was somewhat quick, but there are lots of settings menus that will take a while to fine tune to your tastes. At first, I didn't like the Echo Show device because it would advertise too many features. I eventually found that if you go to Settings -> Home & Clock -> Home Content, you can shut off a lot of content advertisements like "Alexa Games", "Discovery", or "Popular Recipes". Now my Home screen rotates through maybe 3 different topics but I can add more when I wish and not get inundated with different screens. As a smart home control hub, I like the Echo Show 5. It pulled up all my switches, plugs, cameras, thermostats and the groups that I set up. But I would like a way to re-organize some of the groupings by room or floor. Within the settings, I chose a comfortable clock face. However, I have found that when I use the Art or Travel photo gallery for my Home screen, it defaults to a 'bold hour' style clock and I can't seem to change that. That may part of a future update, but I was disappointed I couldn't match the clock style I wanted. I found that switching functions is really rather slow. Swiping down on the screen, I am waiting a half second before it brings down the menu. Switching to another function like from Home to Smart Home, it takes about a second for the screen to blank and then pull up the Smart Home interface. When using the mute button, the bottom border of the screen turns red, an icon in the upper right shows you are muted and the mute button lights up red. I think that's somewhat overkill. I actually like how the Google Home Hub handled mute better. With an LED light turning orange so it isn't taking away from what's on the screen. I tried "Night Mode" and found I didn't prefer it. You can set the night mode hours and it will automatically cut out the background picture and give you clock, date and temp. Then the display dims and gives you a clock with large blue numbers, then after a couple minutes the number style changes to red for the rest of the night if you don't disturb the screen. I would like to get rid of the red numbers and just have the screen shut off, but I couldn't find that option. With the rotating Home Content, I think I will probably leave this Echo Show 5 in one of my activity areas like my kitchen, office, or hobby area. I cannot see it moving to replace my Google Home Hub on my night stand. I would really like the ability to change some more of its settings and hope that comes in a near system update. However, this is a great device if you're heavily invested in the Amazon ecosystem.

My iPhone 14plus screen is alot bigger than this! So I returned it within a few minutes after opening it in their parking lot. Best Buy has yet to give me back my 2 $5.00 certificates & this was almost 2wks ago.

Purchased in January, stopped working in October. Just has a black Amazon screen... wont respond. Have restarted it. Nothing.

I had to wait months for my product. I had to make several complaints and several phone calls hours and hours on the phone. Trying to speak to someone Best Buy is a nightmare to deal with.

This item was bad I wouldn't tell anyone to get this gift for no one

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Notifications are too late. Cant relie on this one had to exchange for echo 3 gen

It worked good for 10 months and then wouldn’t boot up anymore

Compared this one with the previous generation might not seem a big change deal... but wait! The latest 3rd generation Echo Show seems to be smaller in size as the display is more vibrant. The microphones have improved from the last generation. Alexa can hear you now even when you have some other noises in the background. The old gen had issues when there is too much echo in the room. If you have decent internet connection, you will enjoy a very good video call quality. I love the drop in calling feature. I use it to check on my kids and sometimes elderly parents (when they don't answer the phone). The new 3rd gen Echo Show has the USB connector removed. It can be powered using the adapter provided with it. It might be a good decision... It would help preventing accessing the digital interior of the Echo. Setting it up was very easy... Connect it to your WiFi and then link it to your Amazon account. It will update with the latest OS release and re-start. After following the instruction, it is up and running. Easy. I am using the 5.5 inch Echo in my bedroom as a night stand display: Radio, alarm, weather... , and quick check on my cameras and door bell. I have another one with bigger screen in the living room that I use for more tasks like watching movies. By the way, Alexa sounds clearer with the 3rd Gen Show. Audio quality improved. My kids also noticed that. We also noticed an upgrade in computing speed and overall performance. On the not very good side, Amazon Echo Show 5 lacks supporting apps. Something like most Fire OS hold back... Not so bad but sometimes you wish you can do more with what you have instead of adding more devices for the extra task... WiFi range is good. BT pairing is also good with very good range. Integration with most other smart devices is nice and easy. You will notice that you do more voice controlling: Weather, Check Calendar, Play NPR, Set Temperature, Remind me, wake me up... etc. For kids, it is also a lot of fun with games and so on. Who needs Echo Show? Well, you have to always consider your privacy (if you have issues with that) and deal with such product the way it should be. Most of that is already, obviously, known... As your phone and just everything else are listening to you and "monitoring you", this one is no exception... Just think about it like that: Smart device with mic and camera that is always connected to the internet and that it could be hacked... Eventually.

I am deeply entrenched in the Amazon Alexa universe, so when I saw this updated version of the Echo Show 5 (Gen 3) I had to have it! This thing is everything I would expect. Its small size is great for all the basics - seeing the time, the weather or automatically rotating photos from my Amazon photo library. It can also control most of the smart devices within my home. It can show me who’s at the front door from my smart camera doorbell when I ask, I can tell it to start my iRobot vacuum, turn on/off my smart lights, change the temperature on my smart thermostat, etc. I am constantly asking Alexa questions such as: how old is Aaron Rodgers, how many episodes are there in season 3 of the Kardashians, who won today’s Dodger game, what is the weather in Los Angeles tomorrow. I always use this for reminders and alarms - this is perfect for that: Alexa set a reminder for Wednesday at 3pm: water the lawn. Then Wednesday at 3pm it will tell me the reminder. There is so much more this can do! They claim there is improved bass with this model. Personally, I think at low volume the bass is overpowering - too much for me. At a higher volume, the base sounds much better & the sound is much more clear. This wouldn’t be my first choice for listening to music, but it is mega convenient to ask Alexa to play 70’s pop (my favorite) and she just does it. When cooking, or in the background… it sounds fine and is so convenient. This Echo Show 5 has a 2mp camera - you can make video calls to others with an Echo Show. With a 5.5” screen, this wouldn’t be my first choice for watching videos or streaming - it’s too small for that in my opinion. But from the Alexa app (which you need to set up with this device) you do have the ability to drop in on the room where your Echo Show is and if your camera is open, you can see and/or hear what’s happening within the camera’s field of view. You can have a video conversation with someone that way as well. Is this a privacy issue? I would say it is not because you decide to keep the camera open or closed with a manual slide. For verbal requests for linked smart devices and asking various questions about almost anything and limited music playing, this is a great assistant! There is just so much that this can do and for me, it makes life a little bit easier. I would absolutely recommend the Amazon Echo 5 (3rd Gen) to anyone looking to make their life a little bit easier!

I've gotten into the Amazon eco system a long time ago, deciding that it worked well considering the devices are typically easy to use, very useful and something that, well over time you just get used to using on a daily basis. The goal has always been to have a device of this nature in each and every room. One area in which I thought a screen might come in handy is the kitchen. I always wanted one of these types of devices to assist in hands free recipe creation. Opening up the box for the Echo Show 5 shows a simple debvice with a packaged cord and little else. If you've ever used one of these devices then they are very simple to set up. If you order from Amazon direct they are already configured when they arrive. This one was not configured of course but it was as easy as logging into your Amazon account (don't do like me and not know your password and have to reset it!) and then answering a series of questions about preferences. I was up and running in about 10 minutes. Be careful when you answer these questions though, some are to get free trials of Amazon products and you don't want to sign up for something that you are not aware of! Using the Echo Show was second nature if you have ever used any Alexa devices. The screen is beautiful and easy to see, even in sunlight so that is a nice feature. You can manually set the brightness and also set what shows on the Echo when not in use. I chose to display the seasonal pictures and they are quite beautiful. I have not used this for recipes but I'm confident this is exactly what I needed. I love Alexa and this is my first device with a screen. Note that the screen also functions as a camera if you desire it to. This makes it a good way to have a 2-way communication if you have two, either in the home or out of the home. This device is a really great product and I'd highly recommend it to all folks looking for a nice assistant with a screen.

Weve only had this since christmas and the touch screen donsent work anymore.

White power cord with a black device was and is a horrible idea

The Amazon Echo show 5 (3rd Generation) is a small 5.5 inch smart display. I received my Echo Show 5 shortly after placing my order and was really surprised at the size of this unit. I don't know why I was surprised, My cell phone is a little over six inches, so I should have known what the show would look like. The size is compact, but the screen is surprisingly vivid and bright (if you want it to be). The sound, of course, isn't as loud and responsive as its larger cousin, but is very good for a device this size and with a speaker that can fit into this size of enclosure. Setup was as expected. Amazon and Alexa make setting up devices simple. I already have an Amazon account and several Amazon devices, so the setup process added the Echo show 5 to my existing ecosystem. And of course, this is an Amazon device, so you are prompted to sign up for Amazon music and other Amazon offerings, but skipping through the solicitations is simple. Setup, along with software updates, took about 15 minutes. You can make this device your own by changing some of the settings. I have allowed the Echo show to access my photos that are backed up on my Amazon account and use them as screen savers. All in all, there are many options you can choose that change how Alexa looks and acts. There is also a shutter to cover the camera and a button to deactivate the microphone to ensure you complete privacy from this device. If you are looking for an Alexa device with a small footprint that can do everything its bigger siblings can do, this is a great device.

Echo Show 5 is a nice addition to our Amazon Alexa devices. I have had other Echo devices, but never had an Echo Show device before. I have it in our kitchen and use it for playing music and I find myself just reading it when I am sitting in the kitchen. There are many other skills it can be used for. It is very attractive and has a nice screen. The screen does dim when there isn’t any activity around. When you are in the room, it seems to wake up and will display different things that it can do or will act as a screensaver and display different pictures along with the day, date and time. If you see things that you would like to use it for, you can set up skills to use the screen. If you have cameras, you can use it to display your camera output. I have Arlo and Wyze camera’s and both work with my Echo Show. I have a Nest doorbell and a Nest outdoor camera and there is a skill for the Nest doorbell and cameras too. The screen is a touchscreen and is very glossy. Fingerprints do show on it quite a bit, so if you tend to touch it, it will show fingerprints. If you control it with your voice, it does respond very well. The screen size is a 5.5” screen, so it is smaller than a lot of current cell phones, but larger than some of the older cell phones. For example, I have an iPhone 12 and it has a roughly 6” screen, so slightly smaller than my iPhone. If you are already an Amazon Alexa user, you will probably like the Echo Show 5.

HdjdbdjxjxjdnfjcjfjImpossible to set ups too complicated

Tv doesn't notify me. Lights too dark on camera or tv.

This is best described as a small evolution from the previous Echo Show 5. It now has a rounded-corners screen, improved sound and better black levels. The updated screen is really the first thing you'll notice, although I consider this more of an aesthetic change than a functional one. But it looks good, and the rounded corners align to the overall shape of the device. It may be a strange thing to mention, but I also appreciate the updated power plug location. It's right in the center of the rear of the device. I dunno why, but it just seems better. Back to the screen, the main improvement I'm happy about is the black level. I think many people use the Echo Show 5 as a bedside clock. At night, the screen can be set to dim, but I always found the screen to still be a bit too bright - at least where it's supposed to be black. Amazon has definitely improved things with this generation. I wouldn't call it drastic, but it's definitely noticeably better. As for the sound - that's improved as well: I can hear clearer tones and maybe a tad bit more bass to it. With the improved touch responsiveness, sound and better screen black levels, this 3rd gen Echo Show is a great bedside companion.

This 3rd gen Echo Show 5 works very well just as expected. I was happy with the older Echo Show as well, but this one does seem to sound a bit clearer through the speaker and for people on the other end. We have a Ring home alarm system as well as a few Ring cameras so this Echo Show is really nice and easy to use with them. Not sure the entire list of security devices and cameras that are compatible though. We also have Amazon Prime so this is a nice speaker to have for listening to some tunes. To me, music sound quality was better than I expected. Really handy device, especially for communicating with some "older folks" on the other end for an easy setup and use for them.

I will start by saying I used to own another smart display from the other leading maker of these and was always frustrated with it. I decided to give the Amazon one a try to see if I would have a better experience. Sadly, I found this one to also be a buggy little bugger as well! Setup is very simple. Once you turn it on, it will guide you through the setup process, get it linked to your Amazon account , and then download any updates that are available. Then I tried to do something simple light having the display show me the time and the weather forecast on the main screen so at a glance I could easily see the time or weather. Nope, cant do that. You can have it show a bunch of news and music and other things and eventually it will show the weather for a minute, but it cant just keep the forecast permanently on the screen. Next, I went to connect it to my security cameras I have around the house so I could look at them whenever I wanted to. I linked my account for my security system and at first, everything worked great. I could say Alexa, show me the backyard camera. And it would pull it up. Although after the first time I viewed it, I could never view it again. It kept saying to check the connection and wouldn’t show the camera. It did this with all 6 cameras on my property. So, I unlinked my system and re-linked it and the same thing happened. Worked great the first time I viewed it and then it would never work again. So, the 2 things I would really have liked to have done with this device couldn’t be done. I tried a few other things like playing music and watching YouTube videos and that worked pretty well. Although if you open a YouTube video it opens in a browser instead of just going full screen like you would expect. I will say that I am impressed with the sound quality that comes out of such a small device. This would be great for having some background music on. Overall I found the interface to be slow, very buggy, and almost impossible to customize to get it to do what you want. If you are looking for something to use as like an alarm clock or to play music or videos, I guess this would work. If you are looking for a UI that’s customizable to fit your exact needs. This wont do it!