Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 13946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Echo Show 5 Smart Display with Alexa as having excellent sound quality and ease of use, along with a convenient screen size. Many appreciate its functionality as an alarm clock and its reasonable price. While some users mention occasional challenges with Alexa's responsiveness and setup, the positive feedback on its core features is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 13,946 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent living room monitor for all cams

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fun to just say hey Alexa show me the front door and you get a live view

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Freebie!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a freebie with the Spotlight Ring camera that I purchased. The screen is pretty small but big enough that it fits perfectly on my desk. Set up was quick and easy! No issues with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I use it more than I thought I would

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very neat. You can view your ring device and watch Netflix, play games, recipes, music, literally tons of things to do. All with voice command. I have some lights hooked up to it also. Makes being lazy even easier lol would probably be good for some that legitimately have a hard time getting up to do things like that though. Great picture quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to replace an old alarm clock and it’s been fantastic. During the day you can set the screen to roll through pictures and at night it instinctively knows to go on dark mode. It makes waking up so much better with peaceful tones. It also connects to our Ring and will show us who’s at the door. Basically an Alexa with a small screen. Very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa Echo 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo Show 5 unit was made just for me! I set this Alexa unit up on one of my bedside end tables and I just Love It! The one feature which I like most is the screen light display which dims accordingly with our bedroom ceiling light. I also like the big number display and the tremendous sound that comes out of this little unit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tool for home automation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo Show 5 works very similarly to the Echo Dots that I already have and I have two Of these devices. I love that you can do things directly from the screen like create routines, alarms or change the brightness of the light or the volume right there. It does not react as sensitively as other Amazon devices. Sometimes I find myself almost yelling at it. It is great when I pair it with my ring devices and can’t see my front porch camera directly from this device. It also has abilities to voice call but I haven’t found it to be helpful as it takes several seconds to connect video. Overall I am happy with it. I feel with more updates it will be fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Alexa Device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! This was my first Alexa and she works amazing. I ordered the smart bulbs and outlets off Amazon. I have it control my Christmas tree, lamp, bathroom lights, wall scents, and kitchen lights. Works amazing and the extra feature with the webcam works perfect. I currently have it set up in my living room and it is crystal clear and notifies you of any movement. The camera lets you hear sound through the camera and you can talk through your phone out the camera. I recommend these products to anyone who has or plans on getting an Alexa device. You can also look up recipes and see weather and watch videos on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo show

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this not too long ago but immediately I love I can call via this echo I can view all cameras in my home through this not to mention I can turn my lights on n off with it as long as u got the correct bulbs and so much more n setup is super easy One last thing I got 2 of these for a great price through deal of the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can ask Alexa for recipes and read them as I cook or bake in the kitchen. We lost our home in the camp fire so I also lost all of my recipes. This is perfect to replace them and have them at my fingertips!

    I would recommend this to a friend
  • Pros mentioned:
    Alarm clock

    Rated 5 out of 5 stars

    Echo show 5 , perfect size

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 5 inch echo its perfect for my alarm clock and my assistant all in one just tell it your tasks to complete and it actually keeps me on time for everything and that is alot for me !! Thanks best buy for the super affordable deal on the Echo Show

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best way to check in on elderly parents

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the echo show! I got 2 so I can drop in on my mom, she doesn’t even have to touch it. I recommend it to anyone who needs to check in on their elderly parents it’s so easy for them ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo is the Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my Echo are having a nice experience together. I enjoy hands free calling. For some reason calls won't come in on my Echo but calls will go out. The menu sometimes offers movies and recipes. I was even able to practice my Spanish with Echo. I wish It had Hulu.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Echo Show 5 - clock- cameras

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I got this is to have a permanent clock in front of me and be able to use my house cameras. Overall the products works great, the only problem I found is that i dont know how to keep the clock permanent, sometimes it goes black for 1 second . It doesnt bother me but be aware of that. Good size for my desk and to display the time

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My echo show

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it always wanted one but never had even though to get it but got a raise at work and got a certificate for there so I could finally get it best purchase ever just wish had a little more to get a bigger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the amazon echo Show...I use to connect with my ring doorbell and cameras...I use it for my lights, my TV & to play music ... I just got another for my daughter & she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Echo that shows...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a house full of echo dots, subs and studios. Why not an echo show, can't beat the price! Perfect clock for my nightstand and it can display a live front door feed for my cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Alarm clock

    Rated 5 out of 5 stars

    Excellent little voice assistant with 5" screen

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair of these for voice control of lighting in my house. They work great, can use as an alarm, watch free prime video on them (if you have Prime).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good products with bad customer appreciation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device has worked well. I was very dissatisfied with the store not returning/damaging out my Phillips Wiz light bulbs, part of a estimated $400 total purchase, that were advertised but did not connect with Google. Corporate customer service couldn’t identify the regional or district contacts but recommend that I contact the manufacturer. Customer service also indicated it was in the manager’s discretion to accept or credit the return. During the return I was considering purchasing other bigger ticket items but declined to do so based upon circumstances. I definitely didn’t feel like a valued customer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Size and volume.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new version of Amazon Echo, perfect size for my night strand or living room table. Easy to move around and the sound is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    My magic little box !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is perfect for me ! It play my radio station ,is my clock ,and show me my cameras at my voice command on this little display box !

    I would recommend this to a friend
Sponsored