Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 13946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Echo Show 5 Smart Display with Alexa as having excellent sound quality and ease of use, along with a convenient screen size. Many appreciate its functionality as an alarm clock and its reasonable price. While some users mention occasional challenges with Alexa's responsiveness and setup, the positive feedback on its core features is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 13,946 reviews
  • Pros mentioned:
    Alarm clock

    Rated 4 out of 5 stars

    Like my new toy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like this item I was glad that I brought it works with my alarm system and send formative and it looks good next to my bed I want to get the stand to go with it next so it was a really good bye and I'm glad that I brought a from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love I put my weekly appointments on it so my husband can keep track Also I love that I can put my items needed from the grocery store Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly Surprised and Happy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleasantly surprised and happy with the Echo Show 5 Gen 1. It's about $10 cheaper than Gen 2 but my research showed that aside from a better megapixel camera they are basically identical and the Gen 1 keeps the 3.5mm audio jack. I purchased to use for video calls with family while one was in a nursing home for rehabilitation. I currently have the Echo 1, Echo Plus 1, Dots a Gen 2 Echo Show 10 refurb and this is actually nice with video over the other Echo's but enjoy them all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls everything. Add your pictures and you have a digital picture frame. Ask it a question and it gives answers. A must have

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Alexa has a new face

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel and look of Alexa. Whole new look and feel than the standard smaller versions. Unobtrusive than bigger version, just right.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love this echo!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device! Interaction is better since the device has a screen and shows you what she’s talking about. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    100% awesome smart device!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing. Take an echo dot add a video screen and multiply it's awesomeness x 100 then you have the echo show!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Whole home connectivity with user friendly interfa

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Connects my whole home with easy setup, and even automatically adds my blink cameras after initial account link.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Nice gadget

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, I put in my bedroom and there’s a switch to turn off camera. It accommodates with light and gets dark screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Baby Shows lol

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the Show 1 and 2 and loved them so much I got two baby ones smaller areas. Worked out perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Alarm clock

    Rated 4 out of 5 stars

    Great for nightstand.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Echo dots and a larger Echo Show in the living room. I put this 5 inch Show on my wife's nightstand and she loves it. She uses it as an alarm clock, music player and sleep sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cute kitchen accessory

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like the device. However, it’s quite small for viewing recipes, but perfect for listening to music while cooking and seeing who’s at your front door by way of your Ring.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is perfect. I love it. Connect to my ring doorbell with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Eco Amazon

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, I’m about to upgrade to a bigger one the 8.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So cute

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids can’t get enough of this thing. I have one in each room and they just have conversations with each other from room to room. It’s very helpful with timers, alarms, calls, and reminders. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the Echo Dot!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Echo speaker (2nd edition) and dot with clock already. Added the Show because I wanted to do video calls with family. Well I love it! It's so easy to do the calls and love the drop in feature. Love seeing info on the screen now when Alexa responds to questions or requests. The ability to choose the clock face with so many options was a nice touch. Great choice to upgrade from the dot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    echo show 5 rules

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new Alexa echo device . You can have video calls with other people on them . But the most handy for me is using it as a video monitor for my new camera secruity system . I highly suggest getting one of these for mant reasons . Did i mention you can play Jeopardy on it ?!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It may be all you need or it may not be enough...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this product, free, for buying the Ring Pro Doorbell. My home has already been setup with Google Home. So, this is the first Alexa product I have ever owned. Currently, I have the Echo Show on my desk. Since I work from home, it comes in handy when someone rings the door bell or if I receive the notification that someone is approaching. I can ask Alexa to display the front door and the video feed will pop-up. That is the only function that I use it for. It's the only function I would want to use it for, to be honest. The sound quality is poor in my opinion, and I'm comparing it to all of the other google smart displays and speakers that I currently have. I have the google hub and in comparison the sound on the echo is subpar. It has a very deep tone and i would describe the sound as muffled. I have adjusted the bass and treble settings and it doesn't do much to improve the sound quality. The only way I can explain the sound is if you're and older person and you remember how the radios had only a "tone" dial, before treble and bass dials were factors on radios/stereos and the dial was turned all the way to minus (-). That's how this unit sounds. So, for that reason I give it an average rating of 3 stars. Perhaps mine is defective. I don't know, as this is the only echo/amazon/alexa device i own and I'm not too invested in the Amazon eco system to return it for another. It was free and I appreciate the gesture and will use it for the reason I stated above. If you're thinking of paying money for this product, I would look into getting something that is a step up from this or invest in a different smart AI eco system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Family Devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Amazon Echo for my friends and family so that we can stay in contact doing the pandemic. I love this device. I have one in my room and in my kitchen. I have learned many options on how to use it from Bluetooth to my TVs, grocery list, calls, etc. if you want a inexpensive device to stay in contact with family this isn’t he device for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for everything

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids just love it!! Perfect to wake up then. Listen music and watch videos.

    I would recommend this to a friend