Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 13944 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Echo Show 5 Smart Display with Alexa as having excellent sound quality and ease of use, along with a convenient screen size. Many appreciate its functionality as an alarm clock and its reasonable price. While some users mention occasional challenges with Alexa's responsiveness and setup, the positive feedback on its core features is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 13,944 reviews
  • Rated 5 out of 5 stars

    get one

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it, its a mini computer or phone, i can see my cameras, go on youtube, plays pandora, amazon prime, music, call other devices, set alarms,,, call,,, im telling you, what a phone do, this at a minimum

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    cool and awesome

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we like it asking alexa to play music and asking what the weather like outside...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Show

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had mine about 5 months now and have enjoyed it. My use of the Echo Shows expands as I find more uses for it. NOT Disappointed. A little sadden by the cost of add-oms such as the stand. I felt it was overpriced for what it was.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Video chat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair for my family to keep in touch while apart. Also nice addition to the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great thing about the echo device is that I can also connect to my ring products through it. If you like cooking you can also get recipes through your echo. The screen is a little small so if you like a bigger screen you might want to go above a 5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok, but could be better

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what it is, I mainly wanted this item to listen to my audio books on audible and it functions great for that, my main issue with it is the Echo doesn't pick up the trigger word well, sometimes I have to say "Alexa" many times at high volume, comparing this to a Google nest hub that always hears me even when it is at maximum Volume but cannot listen to Audible on the Nest Hub

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Alexa with video

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to able to see on the screen. But it still has the limitations of Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A nice smart speaker with audio and video

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small smart gadget to have, Audio and videos are awesome with integration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love all my Alexas

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Alexa scattered all over my house. this one is in the kitchen in case I need a recipe. I can't seem to add it to my group for music though. my mom insisted on picking one up for her house to use as a clock in her bedroom. she thinks its great for a clock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo Show

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it at a surprising low price . Love it as we connected with my C GE lights and the Ring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is my BFF

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have a voice assistant. I use her for everything. I particularly like to drop in on the dogs to see what they are doing while I’m at work. Keeping lists works great!! I received it as a bonus and then i purchased an additional one for the kitchen. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Its Alexa good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in small package.. same features of big brother but great if you dont want the bulk

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 4 out of 5 stars

    Weird issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you should call 5 times “Alexa” But, Sometimes ignoring you

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great product for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it to view grandkids, and it does so much more weather etc.Great product for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A "Good" Product That Could Be "Great."

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little device that makes your life a little easier. Clear display, easy to pair with Wi-Fi network and Bluetooth devices (phone, smart outlets and switches, etc.). Sound quality isn't the best, and there are aspects of the software that really could be improved if only the folks at Amazon really listed to customer feedback. Overall, a good device to add to your home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Echo Show 5

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fairly easy to set up. The music and sound is awesome. You can find a lot of information from it without having to google. I have not used the drop-in-calling yet. I purchased 3 others for gifts and they all love it. I would actually give this item 4.5 stars if I could, nothing is perfect but this is darn close. Price for the item is pretty reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool for your smart home setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many useful functions. I mostly use it for my Ring products, otherwise it is just a clock. My wife and kids use it much more listening to music, news feed and Amazon Prime video. I got it on promotion with my Ring camera, so excellent value for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great way to get current information.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times I think I talk to my echo more often than my wife. I am just kidding but I do enjoy finding out information I can use and enjoy on a daily basis. I really do enjoy features like whisper mode and weather forecasts and of course music and drop in. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for upstairs or basement apartment

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is very Easy to set up. The display has a great visual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Touch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Show 5 was a great addition to the family of Echo Dots we already have. It's clear display is great for photos and seeing who's at the front door. Very user friendly and enjoyable features. Definitely recommending to friends and family.

    I would recommend this to a friend