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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 13946 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Echo Show 5 Smart Display with Alexa as having excellent sound quality and ease of use, along with a convenient screen size. Many appreciate its functionality as an alarm clock and its reasonable price. While some users mention occasional challenges with Alexa's responsiveness and setup, the positive feedback on its core features is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 13,946 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fun to use!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to integrate with my smart lights and security system. Makes things easy to use! Also fun to interact with Alexa to play music on Amazon!

    I would recommend this to a friend
  • Pros mentioned:
    Alarm clock, Ease of use

    Rated 5 out of 5 stars

    Christmas gift for my daughter she loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my daughter she loves it, Has many features and alarm clock and photo display large so it can easily be seen easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I’m able to drop in on other people who have the echo show and I can FaceTime them. The speaker quality is amazing and the screen is the perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Adds another dimension to Alexa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Echo Show 5" we bought. Actually gifted it to a friend, since we liked ours so much. Then we bought another one (third purchase) for another room in our house. The first one is in our kitchen. Convenient for the central point of the house. Can see recipes, play music (even shows the lyrics), videos, etc. Not to mention video calls. When I saw a trailer in the theater (when they were still open) that I liked and wanted to show it with my wife, I just asked Alexa to play it while we were cooking dinner. Very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Soild alexa device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound than expected, easy to use. Nice to have a cover for the camera. Came as an add-on for another purchase, so extra points for value.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love it. Definitely better than the smaller echo. It even sounds pretty decent. Make sure you spend the extra money and get the stand

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great sound quality and easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great sound and nice screen! I bought two and can check in on my family and have a quick video call with nice sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    absolutely love this echo show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just love this alexa... i love that i can give her voice commands to almost everything i need.... it is in the kitchen and often hands are busy cooking or dishes so the voice is so helpful... i absolutely love the shopping list, or things to do... and it automatically sinc's to your phone so shopping list always with me... i love voice request for music... i had the speaker alexa, but the screen is so helpful for recipes and so much more... have raved about this little device since my daughter bought it for me for xmas...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Everyone should have it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Great sound clear pictures and videos. Easy to use voice searches. Amazing device I am super surprised and satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Brilliant amazon product. one of my favorite

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short our home has had Alexa devices from the Gen one dots and large cylinder Echo. Then we upgrade to multiple 8in Echo shows and new Dots. I bought a Show 5 around Christmas when they were on sale and after a day of owning we went out and bother another one for the kid's room. The screen is large enough to see vs other smaller screens like the echo spot. Its video camera makes chatting with family easy. Overall it is not easily one of my favorite Echo devices and we have 2 autos, the Echo glasses etc.. so we have a lot of Echo and this is easily in my top 3

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    will do for the nightstand

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating between this and the 10" 2nd Generation but for my bedside, this will do. I do wish it was faster when asking Alexa for websites as my Echo Dots seem to reply a lot faster. I understand this integrates with it's own browser or WikiHow so that may be something that can improve in the future. For controlling my devices (lights, Ring Doorbell 2, etc.), it works fine and the screen seems surprisingly good for a lower resolution. It will not be my go-to for Prime movies but nice to know that feature. I do like the fact there is a physical camera cover as it does make me feel a little more secure. All in all, a good product and priced correctly. Sound is nothing to brag about as I think my Echo Dot sound better but good enough.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    Bought as a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I like the video quality and that I can view My cameras from this device. I also like that when I play music the lyrics will scroll on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Alarm clock, Screen size

    Rated 5 out of 5 stars

    Secure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for the bedroom. Use as alarm clock and monitor the house. Auto dims itself at night.

    I would recommend this to a friend
  • Pros mentioned:
    Alarm clock

    Rated 5 out of 5 stars

    Love my Echo Show 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd (1st is a Fire TV Cube) Amazon Alexa device sits by my bed as an alarm clock and so much more. Each morning it speaks amazing and profound information at my bidding. I use it for shopping lists. Thank you to the Sales Associate who convinced me not to purchase the Amazon Spot which is evidently being discontinued and instead recommended the Echo Show 5 device. I will probably purchase another for my kitchen. One concern that I have is that the unique id, MAC address, is pre-printed on the box. I blocked it out before I through the box away. Purchased on 8/14/2019. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice but.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in the market for a new alarm clock. On sale for 45.00 this has more features than just a clock. I'm happy with the sound and usability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my 87 year old mother-in-law for video calls. It is so simple - we use the Amazon Alexa Echo "drop-in" feature. All she has to do is sit in front of it. When we had Zoom video calls with before,we spent 10-15 min with her on the house phone getting her logged into Zoom on her cell phone because she'd hit something wrong on the screen. I was also able to set it up for her prior to giving it to her so she didn't have to do much. It's very easy to use and I now have frequent video calls with her how. Bought when on sale for $45. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great little gadget.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not wifi savvy but found this unit easy to set up. Music is clear and picture quality is very good, Very pleased with this fun addition to the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Nice addition to wireless home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Echo show for it's smaller size. We are able to see our home camera system, music information. e have it displaying the weather. Easy to link and use.

    I would recommend this to a friend
  • Pros mentioned:
    Alarm clock

    Rated 5 out of 5 stars

    Awesome! My new bedside alarm clock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this next to my bed. I just say "Echo wake me up to TK99 at 5:30 am" and my alarm is set! To snooze either wave your hand along the top of the Echo or say "Echo snooze". The screen automatically darkens when the lights in the room are turned off. When the alarm goes off the screen slowly gets brighter and the music starts low and gradually gets louder. This is the best alarm clock I have ever had. Plus it has all the perks of Amazon Alexa. It's a win win!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy to operate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sharp picture and as I said it is easy to operate. Got two for gifts for our parents and we know with the ease of operation that they are going to love them.

    I would recommend this to a friend