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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 13944 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers recognize the Echo Show 5 Smart Display with Alexa as having excellent sound quality and ease of use, along with a convenient screen size. Many appreciate its functionality as an alarm clock and its reasonable price. While some users mention occasional challenges with Alexa's responsiveness and setup, the positive feedback on its core features is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 13,944 reviews
  • Rated 5 out of 5 stars

    I always feel like, someone is watching me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually never used this product. It came as a free throw in when we purchased our RING setup and I refuse to let the spies into my house so we gave it to a friend. They enjoy the spies!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size and look!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is good quality and looks nice on the kitchen counter. Easy setup. Only downside is it does not connect to the APP like the other Alexa Echo products. That was disappointing. I guess they figure with the screen it is not needed. Additionally, it does not pick up your voice as well as the Echo dot we have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart display

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 3rd floor office. It works great and allows me to communicate with people at the front door without having to go downstairs and open the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free is always nice.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this bad boy as a gift for getting a ring camera. Been playing around with it for a week. I can tell you it has lots of options to configure. Definitely a must have in today’s technological world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa, is this a good gift?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother and she has put it to good use. She loves asking Alexa different questions and is able to look at different pictures she has uploaded to her Amazon account.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit disappointed...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first “show” Echo device, although I have 4 other Echo dots in my home. It met most of my expectations based on the research I’ve read and watched, but my biggest disappointment is the sensitivity of its microphone. It is installed in the exact same place where previously an Echo Dot 3 was sitting, and the Show 5 cannot seem to pick up my voice from the same place the Dot 3 can. In some cases, a Dot in another room will pick up my command before this one does. I tried moving it around but the cabinet it is sitting on is rather small. I may have to relocate it to a totally different place. The other thing I wished it had was a simple constant display of time, temperature and date, ALL in same size font readable from about 15-20 feet (3/4 to 1 inch size would be nice). I like the lyrics shown on some songs (although just from Amazon music), wished it did that too for Spotify.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expands the Alexa World

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to be used in my kitchen. I had an Echo Dot in the kitchen but when I saw this product on sale I decided to give it a try. Access to videos and recipes made it a perfect fit for my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to Echo line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is very easy to read from across the room. Auto dimming screen at night is fantastic. I use my Echo Show 5 with my Ring doorbell 2 and to turn on/off many smart lights around the house. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have in the kitchen for 10 bucks. Buy it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Want to love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as the title says, I want to love it… but I keep having issues with the screen going to an ugly blue-white screen and only displaying the time even though I have it set up for photo display. I end up having to unplug or reset for it to go back to showing our photos. It has been exhausting. I’m not sure why this glitch is happening, but it’s a big drawback for me. Besides that, I love it. It links up with our Ring system beautifully and is so seamless. Can see people at the front door live on the screen and it even announces someone at the front door. You can also turn off your alarm just by saying your password to Alexa when you enter. Another thing I love is that she displays on the screen when you have Amazon packages arriving and in our house, that’s a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this has worked just the way I expected. Learned a lot about it. Have it to talk with my wife long distance and it is great. Also, use it for routines to get me up in the mornings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted a Amazon Echo when I saw this one was on sale and had a touch screen I decided to give it a try. This is a very good product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my family. We can ask Alexa questions. Get news and ring notifications. It's a nice way to have a digital clock up so kids can tell time. We also use it to set timers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple skills that are quite useful. Best in kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the Alexa Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something I could put on the night stand to be able to view my security cameras which it is a great match to the Arlo System. Also a great clock, info screen and streaming device for Sirius/XM and Amazon Music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the normal...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t got to play with it too much so I know it does more. It’s nice to see actual recipes that Alexa tells you about. Still want to figure out how to FaceTime on it. Overall I have nothing negative so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eco show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa eco works excellent. Its my third one. I have cut cable cords and put in smart lighting. I save over 40 dollars a month on electricity and 120 on cable. Alexa works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Im just having a bit of a hard time setting up a smart home that can be controlled by alexa. Plus, alexa is really terrible with spotify. Kinda like forcing you to get amazon music prime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for free so what can I say. The screen is small. I also bought a show 8 and love that one better. So I us this on in my bedroom. For when I need to see my camera or ring. It does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The addition to the family keeps everyone entertained. Once she learns your habits, you tend to naturally communicate with ease as if talking to someone else. Keeps my mom entertained.

    I would recommend this to a friend