Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 13944 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Echo Show 5 Smart Display with Alexa as having excellent sound quality and ease of use, along with a convenient screen size. Many appreciate its functionality as an alarm clock and its reasonable price. While some users mention occasional challenges with Alexa's responsiveness and setup, the positive feedback on its core features is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 13,944 reviews
  • Rated 5 out of 5 stars

    I lobe this product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. You can use it to call other people that have Alexa. I great way to stay updated with family and friends. Im planning on purchasing this as a gift to family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart screen

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is more than just a smart screen to chat with people. It also acts as a smart display that allows you to use the touch screen to control your smart home devices paired with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is a blast!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the Echo Show 5. It even shows the words to the songs it is playing. I use it in conjunction with the Ring Doorbell to see who is at the door. I use it all day long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SCREEN SIZE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course, the screen is small. If you have a place where you are satisfied with the small screen, this will work well. If not, buy one of the larger Echo Show models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Ring Doorbell and easy to setup. My first one I had to return because it wouldn’t stay connected to the Wifi but they exchanged it no problem and the new one works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do I hear an Echo?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this beauty up on a Black Friday sale and have been happy with it. It is attractive and easy to set up. It has a lot of capability that I yet to understand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size for a nite stand

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson, hoping to get him away frm his gaming 24/7. I wanted him to expand his horizons, load up his pictures, create skills, to do lists, video calling and more. I have the Show 8 and love it, hope he does also. A great way for him and I to keep in tough on a more personal way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to see my sister who lives far away. The video and sound quality is excellent. I bought one for my brother so I can not only hear him but see that he is doing well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo product works great in my household. Upgraded from a regular echo dot to an Echo Show. Great investment and Upgrade. Love the visual component of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad as a Christmas gift to make things easier for him. It was easy to set up and to change the language. He definitely has a blast having conversations with Alex.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Alarm Clock I've Ever Had

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a bit obsessed with the Alexa Ecosystem and this was a perfect edition. The best part is being able to easily block the camera as it is a bit creepy keeping a camera next to my bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa, Nuff Said

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple of my coworkers also have these in their offices. We like using them as video conference intercoms. I also use them with family across the country.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa with video

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t really taken advantage of the video aspect of this Alexa device, but for the price and making my room a “smart” room it is worth it. I use it as an alarm and can ask what the whether will be in the morning and get to see a list of headlines. Worth the cost in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! such a fun and useful item to have in the house! We like using our Furbo and Ring through it. We also like connecting smart plus and using the routine feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have during social distancing times.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased do we can communicate with mom during this covid era. Mom can now video chat with the family. We love the drop-in feature. We also use her echo to send photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this we keep it in the kitchen and can check on the kids when they get gome from school through the alexa app on my phone. Love to look up recipes also and listen to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Alexa

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Alexa, she works well. I got this as a present for my mom and brother and they love it. They are not utilizing everything that it does, but it works well and there are no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves our Alexa Echo Show. We use it every day to play music, news and games. It’s super easy to set up and if you have Amazon prime, it’s a game changer. The voice recognition can be sensitive at times but other than that, it’s great.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Just okay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to possibly replace my google home. I wound up returning it. The commercial showed it working really fast with the ring doorbell and that was not the case. I still got a faster notification on my cellphone than the Amazon echo.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon echo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon echo is much better than the Google hub. Google has now become horrible with absolutely no customer support. The Amazon echo quality is far superior!

    I would recommend this to a friend