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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 13944 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers recognize the Echo Show 5 Smart Display with Alexa as having excellent sound quality and ease of use, along with a convenient screen size. Many appreciate its functionality as an alarm clock and its reasonable price. While some users mention occasional challenges with Alexa's responsiveness and setup, the positive feedback on its core features is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 13,944 reviews
  • Rated 5 out of 5 stars

    It’s worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I am not quite sure how I managed without Alexa before but this thing does so much and it’s worth the money. It’s very cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Show 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was given as a gift to be used for video calling and it works great. The family loves to use and talk to their siblings and Grand parents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, just fit our living room with ability to communicate both audio and video plus Alexa is a great gift to Us. R

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice edition to a smart home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this works with the ring camera.. as soon as someone rings the bell, it shows me who it is.. I can also communicated through the echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stays connected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that with ring doorbell it stays connected and don’t need to hit live to see who is at door. Can also view photos or recipes on it. Multiple uses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Breaks easy, but it was fun while it lasted.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It already broke:( While it worked it was easy to use and easy to navigate. Alexa is smarter than Siri...though Siri disagrees. Apple products are built to last. One little bump and Alexa died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing little clock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a give for a 9 year old to teach him to wake up for school it also allows mom to check in on him or for him to video call family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to kitchen/living area

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this in our open kitchen. Both my wife and kids love it as they can not only listen to live streams/music but also check the weather, look up recipes, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice as an alarm clock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and great alarm clock. Only drawback is sound quality, but its a small speaker, so to be expected. Functioning is similar to other larger echo show devices. I like the fact that you can close the camera with a manual sliding cover.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with Ring door bell.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo show can integrate with Ring doorbell and you can see live view of the outdoors using the ring camera which is very helpful. Also it acts as a digit clock. You can also view few live tv channels with relevant alexa skills. Overall a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from the dot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this as a gift to upgrade from our echo dot. The sound quality is much better and I like the info that displays on the screen. It’s a nice product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Communication

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it gave as a bday gift especially now with distance communication. He loves to talk with his friends from school. Great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mother's birthday. I set it up and played around with it a bit and was impressed. She seemed to love it and uses it everyday. Seems great to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product!!!! I have the Blink mini camera to go along with it and it helps me keep my home safe by being able to watch my cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received through a promotion and have really enjoyed it. I have been using it and in my kitchen, which has been a great alternative to my phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An decent update from Echo Dots.. BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Browsing Prime Videos is a let down - it's very basic and limited toward manual use - after locating a video or series touching the icon for it immediately starts playing the series without displaying information about the show, AND, does not allow you to select a season or episode. - after watching for a while and leaving, upon returning touching the icon to begin playback does not return to the last played point, it starts the series entirely Over again - Pausing playback for more than a minute or two causes the display to go back to the home screen, "Alexa" resume OR going back and searching/touching again RESTARTS the series rather than picking up at the last played point.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good to be Grateful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time receiving a gift from bestbuy after so many years of purchasing about time even tho it was cheap and outdated but still counts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home alexa for busy parents

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect addition for a busy family. displays weather and times in a busy kitchen and can ask alexa to help with endless tasks and topics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun little gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My opinion hi, this echo show v is a great value. However, it is a little bit limited in its functionality. It's great for a desktop in the office to answer random questions, or on your bed stand. I love the shutter feature to turn off the camera when not in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size and fits great in space!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to match our new kitchen and wanted something with a display but a small footprint. It worked out well and the quality is great.

    I would recommend this to a friend