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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 13946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Echo Show 5 Smart Display with Alexa as having excellent sound quality and ease of use, along with a convenient screen size. Many appreciate its functionality as an alarm clock and its reasonable price. While some users mention occasional challenges with Alexa's responsiveness and setup, the positive feedback on its core features is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 672 Showing 13,421-13,440 of 13,946 reviews
  • Rated 3 out of 5 stars

    Chaplain DOV Cohen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot complete set up; have called three times and been to store three times. TV continues to turn off every 5 minutes - sleep timer cannot be turned off. I have asked for help and received none that is effective.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap, but make sure it fits your use case.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are alexa household and want to talk to other amazon users it is a great product, but outside of that. It seems like applications can be more flexible and easier with non amazon alexa user. Not bad, just not amazing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good little echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good, this isnthe 2nd one, the first one would not work with the ring doorbell and then2ndnone works right out of the box. Only complaint is it takes too long to display the person at the door when doorbell is rang.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just OK! Not as nicely designed as the previous round one. Instead of improving the old globe design and fix the flickering display Amazon went for generic rectangular design with the identical software and capability.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Smart screen display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great SMart Display. I am able to connect this technological device to my cellular device and to my security system as well as my ring service and I am able to see who is at my front door without going to the door.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Annoying

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an echo dot and a regular echo, and I prefer them to this one. It struggles to listen and understand what you mean. The angle of the camera is weird. And the sound quality is not very good. Maybe they'll get better in time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 2 out of 5 stars

    There are better options out there

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. It came free with our Eero wifi system. So I can't complain too much. It can be slow and unresponsive. Also, the sound is fairly low quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't switch accounts!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but you cannot switch accounts on it or it will be useless. I upgraded and gave mine to my son and he could not use it at all and now that I try to log back in like I used to it doesn't let me either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nice to see the information

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so, not the easiest to set up with the Ring door bell, had it working, now it's not. don't like having to let it set things up and trying to figure it out. like being able to ask questions and it displays the answers, like weather, etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alarm don't always work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo has been great for me to talk and see my family since Covid19. Cons: The Echo is connected to my Ring but never alert me that someone is at the door and the alarm don't always go off. Woke up late several time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great, but too small

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a pretty good price during the holidays and it was pretty well worth what I paid for it. The screen is just too small for my liking, though. If you can afforded just get one of the bigger ones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better. i have it linked to my Ring cameras. would be nice if it would just show the live feed when a notification pops up, you have to ask it to show you the live view..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh good but not as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than I expected. I have used it a couple times for voice queries and as a Bluetooth speaker but it uses as limited if you and your acquaintances do not own smart home devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its great...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it the first day but after a while my ring doorbell no longer connects to it. I checked the app and everything is fine. It just no longer work with ring, but I do like it. It works very well and I'm happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 2 out of 5 stars

    Came with Ring purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for a month and have only used to view front door with Ring. I have not tried to use any other options, do not see the need for these unit other than viewing front door.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but not that useful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get a deal on it, it an interesting device. But it does not do much more than the Echo does. The video content it displays is limited. I would not pay full price for it, but if you find a deal it might be worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Speakers distort when playing music

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this, but when streaming music it sometimes works and plays back fine and then sometimes distorts the music from the speakers. Very strange. Seems there are others having same issue after doing a search on the issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn’t necessarily recommend it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t have gone out of my way to get it if it hadn’t already been included in a bundle with the Ring system camera. It’s pretty nice to have although, it’s pretty annoying how slow it is.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 2 out of 5 stars

    Show set-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up is difficult, trying to connect to others, there is supposed to be a toggle switch for Contacts for requesting/allowing Drop-in. But there isn’t.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Woh the mic was as good as echo dot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. While it’s nice to have the video feed for checking on outdoor camera and nursery, it seems that this echo does not hear/understand as well as our echo dots which is annoying at times.

    I would recommend this to a friend