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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 13946 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Echo Show 5 Smart Display with Alexa as having excellent sound quality and ease of use, along with a convenient screen size. Many appreciate its functionality as an alarm clock and its reasonable price. While some users mention occasional challenges with Alexa's responsiveness and setup, the positive feedback on its core features is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 673 Showing 13,441-13,460 of 13,946 reviews
  • Cons mentioned:
    Alexa

    Rated 2 out of 5 stars

    Unreliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a great product if all the features would work constantly. Alexa picks and chooses what she wants to abey. Google Home is sooooooo much better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing outstanding about this. It works fine. Main reason was the ability to use it with my ring doorbell and the use of it is a little clunky. By the time everything loads I could have just gone to the door

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blah

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the design is nice and the intentions to. I think it’s to complicated to get it running. It will not work unless you download an app on your phone. It was bough for seniors. Not my favorite. Returned

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rarely works properly. When asked to play a specific song, one day Alexa understands me the next day she doesn’t. Links my cell phone when I haven’t asked it to be linked..I don’t like that.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job... the interface on this sucks. Sometimes it acts as if it's not connected to wifi and will sit there for a few minutes "thinking". I have to unplug it and then plug it back in. Super annoying. I bought this as a glorified alarm clock so that I could wake up to my favorite radio station (I live in a rural area where radio attenas suck). It does the job most days (or until it forgets it is connected to wifi...) I will be switching to Google in the future.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Alexa...

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was looking good and good sound, very interesting because shows me everything but start having troubles to connect to wifi so I decide to return it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Echo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use this thing much, but find it useful for looking at the time and weather. I will say that playing music for my dog when I’m not home is much easier with this little gadget.

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 2 out of 5 stars

    read my review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped responding after about a week! I returned it! I bought another and that stopped responding to wake word but then responded one day!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does work with ring

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would be able to connect to ring for viewing my front door. Connection issues and it does not work. Other than that it’s great. Have 3 stars because it doesn’t do what I purchased it for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great, but if you have an Echo already...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but not sure it adds anything if you already have a Echo. It is ok when used with the Ring doorbell, but since most of your alerts come on your phone, it doesn't add much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to like this but it wasn’t user friendly at all and it can’t even come close to google when asking for directions or information. I ended up returning it since I knew I would not use this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Compact device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping I could stream shows from my Xfinity account to the device like I do my phone, but it does not have the capability. Otherwise it is just like all the other Amazon Alexa products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as user friendly as Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty cool gadget, but it has a hard time understanding what I ask compared to my google home. I had to get an echo to be able to control my FireTV, which isn't compatible with Google.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too Many Limitations

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was a bit small (I should have gotten the 8), but the bigger issue was the limitations on what you can do. No Netflix or other video services really hamper what could be a great device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not overly impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well on the commands given. However the Audio is very hard to understand. Always sounds muffled and cannot change to a different voice. I found the Google mini to have better audio quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for first timers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First step in setting up a smart home. Unable to setup a second smart home on device. I wish it were more user friendly. Display isn't bad for first timers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a Fan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this a Free item when I purchased a Ring Doorbell. I chose not to set it up for fear this thing would listen to Too much and send Too much info to the Cloud.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This is okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downfall I feel with this item is I have to yell even when I’m right beside the echo show for it to respond. I use it mainly as a bedside clock and to check the weather.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fist Alexa device and I’m Disappointed. I’ve been running google home For years and it works flawlessly. Alexa seems to have a hard time with anything I ask her to do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's nothing special.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It goes on sale so much it cheapens the product. It makes you feel some type of way when you have something in your home you paid ninety bucks for, and then they offer it for half that price a week later....smh

    No, I would not recommend this to a friend