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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 13946 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers recognize the Echo Show 5 Smart Display with Alexa as having excellent sound quality and ease of use, along with a convenient screen size. Many appreciate its functionality as an alarm clock and its reasonable price. While some users mention occasional challenges with Alexa's responsiveness and setup, the positive feedback on its core features is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 674 Showing 13,461-13,480 of 13,946 reviews
  • Rated 3 out of 5 stars

    not that useful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little small and the voice recognition is sub par. As an in-between type of device, it's not that useful. it did come free as part of a deal, so that's one thing going for it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I prefer the dot or echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an Alexa with a clock display, the echo dot with clock display was out of stock so I bought this. It’s fine as far as Alexa capability but the display dims at night and clock can’t be seen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    And I swear it’s always listening to us.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, but honestly we probably don’t use it as much as we could. And I swear it’s always listening to us. We bought my mother-in-law the bigger version and she loves it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. However, voice recognition seems to not work at some points. Have to repeat myself alot of times. But for the price it is worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT REALLY MY BEST PURCHASE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its kind of hard to use it. I really til know after viewing several videos in YouTube cannot make it work with my Ring cameras. Its sort of complicated to use. Would not purchased again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s alright. Not really needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t use it much. Mostly for weather for the day and maybe a corny joke. It can be responsive but sometimes will pick up things when I don’t say “Alexa”.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't hear well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an average item from Amazon. Needs better microphones/doesn't hear well or respond immediately. Screen is also pretty small for a bulky item taking up precious counter space.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Echo 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased for our father for a Christmas gift. He plugged it in and it worked for one hour. Then the screen went blank. Return the product to Best Buy with no hassle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Echo show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay, it does what it is supposed to, but I find that it doesn’t understand what I say have the time. I have reset the voice settings a few times, nothing changes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second show 5 i own as pleased as the first one. Couple minutes to setup and alexa is ready to go. Integrates well with ring cameras amd other vpice assitance features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inferior to Google Home devices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an OK product. I mainly got it for its connectivity to Ring. The search function is very weak compared to Google devices. The constant ads are also annoying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fancy alarm clock, but not much else

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good concept and great size for a "smart" alarm clock. However, microphone function is questionable over time and littered with ads at every turn.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Echo 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa responds but does not perform commands half the time - have it paired with ring phone - cannot keep- display (camera) more than 2 minutes before returning to home.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product. I use mine mainly to turn off my smart lamp. I rather use the monitor to look at. Too small but it’s a cool tech item to have. Wouldn’t pay full price for one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Echo show

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Show is a little to small for me. Most of the time it does not respond to your voice. You have to keep on trying to wake it up. They need an update on it .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slideshow of information

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I can figure out how to make it so that just the clock shows up and information that is no use to me doesn’t keep scrolling by, I’ll give it 5 stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen is too small

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well but I should have waited and bought one with a bigger screen. Also the speakers need to be improved so it can be used as a bluetooth speaker.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried to set this up to my cameras but can’t figure it out. I’m waiting on daughter to help me. I do use it for music and clock right now . I enjoy these things.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for an office not so much a home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to watch shows in the kitchen while cooking big meals and watch recipe videos. I can't Netflix or Hulu. Hard to locate browser for Pinterest. Its just hard to navigate.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good smart device, poor sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good combo device with Ring doorbell. This is an upgrade from regular echo dot for us so we can see the video from Ring doorbell. Unfortunately the sound is not so good.

    I would recommend this to a friend