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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 13946 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers recognize the Echo Show 5 Smart Display with Alexa as having excellent sound quality and ease of use, along with a convenient screen size. Many appreciate its functionality as an alarm clock and its reasonable price. While some users mention occasional challenges with Alexa's responsiveness and setup, the positive feedback on its core features is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 675 Showing 13,481-13,500 of 13,946 reviews
  • Rated 3 out of 5 stars

    Screen is too small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it was similar to my Google Home, but screen is too small. Youtube opens in the browser instead of an app, making it difficult to control the videos in the small screen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Small and useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the ring 2. It works well and connects. The screen is small but works when it needs. I think the mic has some issues. I have to scream alexa to make it work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    an echo dot with a screen and a camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is ok. the sound is just ok. but it is just an echo dot with a screen and a camera. i use it to control my home automation products but i can do that with my echo dot as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Scratchy pics but at least Alexas there for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ummmm I love all the Alexa products but this one has been challenging I have been seeing someone else’s pictures on it and I have tried many times to data reset it and can not I would recommend the other echos without the camera I have other ones this is the only one that I have had a bad experience with and unfortunately I’m stuck with it ... upside is the Alexa feature works.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would be perfect if you could disable suggestions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this thing. It looked great on YouTube reviews and truly resembled a modern clock on your desk. But it was impossible to keep the clock face on the screen the entire time. It would constantly be interrupted with "Try this" and "Try that" messages. I attempted to disable it in the settings but nothing worked. It's not worth the $70 I paid for just to get a message board with a small clock in the corner. I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    An okay device with pretty nice speakers

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    + speakers + great for kids with lyrics showing for Amazon music + animated photo displayer + Alexa - if you have a phone, this is not as useful or necessary.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the echo show in black the device sometimes doesn’t do what you ask it to do just like Siri annoying when you ask Alexa to lower the sound or raise it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit smaller than I thought and the speaker is ok, I have had a Show for 3 years and it has begun to skip so I had hope to replace it with a newer upgraded mode.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad main screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very annoying screen keep tell me what to do with daily new, and teach me how to use it. I couldnt find a place in settings to turn this off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's kinda cool

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is kind of cool. The video is small so you cant be too far away when you are watching it. Sometimes we cant get it to stop and have to u plug it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Interesting but limited device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool device but a bit limited, can only really use amazon apps. Great if you love alexa and want something with even more capabilities with the screen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Confusef

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product - still trying to figure out how to I use Alexa phone option. Seems like a great product not a lot of instruction on the how to use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Over Hyped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot get the video phone to work properly. I followed directions and it still does not work. Other than that it is a high priced Alexa device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good replacement for nightstand alarm

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for nightstand alarm but not a very good alexa device. Has a harder time picking up voice commands than other alexa devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alexa occasionally doesn't respond and we have to ask multiple times. not sure I would recommend this version of alexa to a friend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not older people friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my parents and the instructions aren't very direct. The screen continues to turn on all day long. Not what expected but I'll see what comes of it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo is always listening and still trying to see if it can turn on automatically when someone is at the door without me telling it to show

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good bedroom alarm clock for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good screen, but too difficult to set and clear alarms, I generally wake before the alarm and arise earlier than my wife. I do not need to talk to the clock to keep the clock from waking my wife. It was difficult to find and set the alarms manually as I might do if I come to bed and my wife is asleep. I do not need to be talking to the clock then either. Switched to the Lenovo Smart Clock that was cheaper (though smaller) and acts like a regular alarm clock as to snooze, off and set.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disable Sidewalk before Using!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thinking of buying another one so I can communicate seamlessly with others. But before doing so, will want to Disable Sidewalk!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for beginners

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was an awesome guft for the room and the kitchen, too bad that you cant customize it as much as you want. I do feel that the google one is better.

    I would recommend this to a friend