Customer Ratings & Reviews

It's okay, it does what it should but it does it slowly. It also goes off randomly, which is lovely. Half the skills are buggy as hell.

it has a hard time understanding and I hate that it changes screens all the time. I understand that it needs to not to mess up display but is ignoring.

If you play something for hours, say, any news station. It makes this device stall, when you tell Alexa to stop, it wont listen. You have to unplug it.

We have not used this much. We have a louder Alexa speaker and you have to pay extra to listen to Amazon music on a second device.

The 5 inch is still too limited compared to the bigger versions. Was hoping to be able to watch Hulu, but it's not allowed on this device.

Not the easiest to use. Very confusing. Not sure how to get the most out of this device and still don’t know how to video chat people.

I don’t really use it that much beyond playing music. Know what you want to do with it before you buy it. You may not really need it.

Biggest issue we have with this is that it’s microphone isn’t as good as the Alexa dots. I definitely need to speak up more when using it

In conjunction with the Ring set-up, Echo Show 5 is a good match, though i suspect the price will have to come down some for more broad adaptation.

This works for pretty much basic things. It takes forever to load videos and even for the ring camera. It is okay for basic things like playing music.

We already have an echo, so I was looking forward to having the visual. It works ok, but the screen is too small to be viewed from decent distances.

I cant really say too much. I really only use it to play music and as an alarm. It listens well and responds . I haven't really tried much with it.

We have had this for a couple years now, started randomly talking by itself and have to reboot it frequently.

I cannot use the device since I cannot remember my last zip code I used at Amazon. It came free with a tv purchase so I guess I cannot complain.

Tried this for a smart hub feature but was not easy. Also tried the Google hub and seems like the better option for a smart home.

This is a good device but there are couple of things that can be improved like wireless without buying additional equipment better voice set-up.

Luckily came as a freebie with a Ring Doorbell on Black Friday as that is all it's worth: nothing. Front door view at night is not clear at all and I get much better resolution on my phone. I thought that I'd be able to Face Time with my family but it doesn't even support that! I have to keep the mic muted as it picks up commands intended for other Echo's in my house even though it's in another room. Would not recommend this product to anyone.

I do not like the fact I cannot control the volume. I can tell it to mute but it doesn't stay muted until I say unmute.

I'm 100% bias towards google so this review will strictly be on build quality of this device. It didn't break when I dropped it. 8D

My device had to be factory reset one month after purchase for what reason i don't know but overall the device is very good.