Customer Ratings & Reviews

Its okay so far. Don’t know if I have a bad one or not still trying out. I have to yell several times sometimes in order for it to follow commands. Just moved it to a different spot in the kitchen to see if that makes a difference!

We got the entire family these and every person had difficulty setup them up for a video call. Several of us even called the help desk with little to no improvement. This is not Amazon’s best step forward (and we normally like their products and services).

The speaker quality for sound on this product is horrible the size of the screen I thought I could get by with seeing it but I am older and maybe for a young person it would be okay overall I would not buy again unfortunately!

This thing kind of sucks for the price you pay. It freezes all the time. I got the blink mini and the app just force closes. This thing is kind of useless in my opinion. Though playing music on this thing is surprisingly decent.

Terrible product, always has issues staying connected. You’ll ask it things and then will have to unplug and restart to get it to work. Only good thing is that it was free & works 30% of the time.

Setup was fine. Connecting to my Ring took a lot of work. After a few days of having it live in my house I decided that it was not what I wanted or needed so it is sitting unplugged in the corner now.....just glad it was "free" with my Ring.

It has great picture quality but it ends there. Half the time the audio doesn't work and when it does it sounds like the station is out of tune. Sorry not impressed and will return this item.

5 Echo Dots and 4 Alexa enabled devices at home work great; but the 2 Echo Shows are the worst. Even on requesting to show something based on on-screen prompts provide useless results, example - it'll prompt on screen saying "Ask Alex about ABC", when asked, it'll say there isn't anything available about ABC. It didn't work with Apple music at all, even after multiple resets and customer service requests the device doesn't work well. Watching you-tube is a hassle, touch screen options doesn't work and screen doesn't fit. If it wasn't for the Ring devices, would have chosen a Google hub. These are so frustrating!

I have echo dot and fire tv so I decided to upgrade my 1st generation Alexa. However this one doesn’t surprise me a lot. Only have a screen (smaller than google’s) and cannot show the photo slides writhing showing the ads together.

Its absolute garbage. Avoid at all costs. Does whatever it wants. Had to unplug it. Camera kept opening. Almost smashed it because it doesn't listen.

The screen is much smaller than your average phone display at this point. If you want a tiny smart display hidden away somewhere, this might be it. But in our kitchen it just looked silly, and was really unnecessary.

Kinda useless unless you need an average speaker. Takes forever to connect to my ring devices and does not go into sleep mode. So it is always on repeating the same news on the screen

This device responds slower to touch than other Alexa devices with a touchscreen. It seems inferior in performance to all other models we use. It was on sale for 49.99 for a reason.

Was very disappointed received item was in black took back to the store to exchange for white was told could not do it because it was a package did not make good sense to me so li learned

This was not the most friendly thing to set up and we already upgraded to another one. This one the speaker was muffled at times and had trouble staying connected to wifi.

Echo show 5 is very disappointing, it turns on by itself. Plays music not requested.You call out Alexa, it doesn't respond. Need I say more!!!

This was purchased as a gift. The recipient lives to talk about the benefit of the gift I’ve chosen for him. Zero mentioned about this Amazon Edge. Was happier with Alexa without the display.

Hi, I brought it, but low sound and no proper response. It's automatically off.

While I use it for a glorified alarm clock I find that it’s not as responsive to voice commands as any of my other devices! I have to speak very loud and sometimes twice

I got this as a freebie with my ring device and I find it pretty pointless. I think it is too small to see/do anything on