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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 13946 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers recognize the Echo Show 5 Smart Display with Alexa as having excellent sound quality and ease of use, along with a convenient screen size. Many appreciate its functionality as an alarm clock and its reasonable price. While some users mention occasional challenges with Alexa's responsiveness and setup, the positive feedback on its core features is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 689 Showing 13,761-13,780 of 13,946 reviews
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not good with apps. The Alexa app is horrible. Netflix, Spotify, and Hulu does not work despite being downloaded. The only thing that decently works is YouTube. Do not get this!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love echo products, but this is my least favorite child of them all. I bought this for an alarm in my bedroom and other than the pretty display, I regret this purchase. The mic is garbage. I find myself standing directly in front of this unit and screaming just for it to respond. Other amazon devices will hear me screaming at this device and do the command way in the other room. Not worth the retail price at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to restart this thing a lot! And I feel like I can get a few recipes or tasks done before she starts ignoring me :// but when it works it works..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa doesn't seem to know a lot of the answers to some basic questions and I'm not sure if its just me or the app or the item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buggy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulties linking Arlo Video doorbell (which was the primary reason for purchase). Screen response lagged at times.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not work with ring doorbell.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of this Echo show. Try everything, but it did not connect to ring doorbell. I am not a super tech guy, but setup a smart device I know I can.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My Amazon dot works better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept but the speaker is not great and Alexa can hardly hear. I always get a response from my Echo Dot that is in an entirely different room.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    had to return

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to returned this because we couldn't do video call. Maybe because this is more compatible with apple than it is with android.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The WORST Amazon product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 month using this I can say that is the WORST Amazon product I've ever tried. I don´t know if I get a bad one or what but it´s always freezing, it didn´t understand anything, it´s imposible to make it work with my Fire Stick (it shows everything I ask in the little screen instead of in my TV), THE WORST! My old Echo NO SHOW is infinite better than this one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I got this for free with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine if you don't mind giving Amazon data, this came free with a purchase. Wouldn't have bought otherwise.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy for a clock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it would make a good bedside clock. The clock displays for a few seconds and then scrolls through all the things “Alexa” can do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work well with Arlo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the Show so we can have the arlo baby camera on it at night. It connected to the camera at first but it would time out, which defeated the purpose. Also there was a 20-30 sec delay. Then after a week it would not connect to the camera at all. Super frustrating! Went back to using our phones. Now it’s used just like the dot, so basically a waste of money for us.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GV - Sent it back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this, but after a couple of days returned it. I did not find any real functionality to this piece of equipment. I thought i could use it as a monitor for my Ring Cameras, but it turns out you still have to hit the bittons to get to the picture. It will not stay showing the picture. :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Performance has deteriorated over time

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Show 5" was great when I got it. Over time it no longer will recognize a wakeup command and will give answers or replies not related to the question or command asked. I have disposed of it and have gone back to using my Amazon Echo which still works without a flaw.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    have not learned how to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when we had the door bell and cameras installed the man told me he didn't work on the alexa so we have been trying on our own so far no luck

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Rather echo dot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not like echo dot at all, Alexa can’t sing most music like my ole echo dot, my daughter still like echo than this one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Amazon Spy Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you want Jeff Bezos to know everything about you and your family's habits, it's just an overpriced digital clock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of smart devices and some of them include smart displays, this one was the only one giving me hard time to configure it, giving me error and saying the can’t connect to my WiFi, I know it wasn’t a WiFi problem since I have it next to my router I I have a speed of 200 mps after installed it doesn’t understand often what you said and it turns off by it self. First and last thing from amazon I bought

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not compatible with YouTube

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson thinking he can see youtube on it but you can’t ..reason why I returned the product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Factory Reset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful device, but the fact that I had to factor reset it TWICE kills me. I couldn't video chat without doing so...

    I would recommend this to a friend