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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 13946 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Echo Show 5 Smart Display with Alexa as having excellent sound quality and ease of use, along with a convenient screen size. Many appreciate its functionality as an alarm clock and its reasonable price. While some users mention occasional challenges with Alexa's responsiveness and setup, the positive feedback on its core features is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 693 Showing 13,841-13,860 of 13,946 reviews
  • Rated 1 out of 5 stars

    I didn’t receive this device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with a purchase as a gift but the store didn’t have it at that time so i decided to receive it through the mail, but the webpage canceled automatically and I didn’t get to receive it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just can't get on with this device, doesn't understand my accent and is basically a pain to setup. Purchased it with the ring camera and it's just a waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ok while it lasted

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen turns green with lines after unit is on for a couple of hours can be reset for a couple more hours i have had this for less than 4 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    0

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning We're sorry, but this item is no longer available for same-day shipping. You still might be able to pick it up today at a Best Buy store. or you can choose a new shipping speed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy this inferior crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Google Home for years but I heard Alexa was better so I bought one for my mom (and 1 for myself too) WOW what a piece of crap. I want my money back! My mom hates hers too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible sound - Limited Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so low quality and doesnt integrate well with other Alexa devices. No Netflix. Even limited access to Amazon Prime. Horrible!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Monroe NY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing changed since last review. Employees not on the floor approaching or helping customers, matter of fact they ignore customers. Morale seems to be poor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth.the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after 5 months. The screen is just a black void you have to turn it off and back on to get it to work last about 5 mins and then it blacks out again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a few weeks. It keeps turning itself on and off. Tried changing the power source and it is still having the same issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stoped working a month after purchase. It has not been able to connect to my wifi. It's just been gathering dust.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont like it...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i should give cero stars because the screen is not working fine. when i touch the display can't see the image and appear only lines on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of my money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The constant pop ups are so annoying, and you cant turn them off. Then you ask alexa something and she has no answer. Google has an answer everytime

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow and bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this the 1st day I got it. The performance is terrible and it did not integrate well with my ring doorbell. Btw, I also returned the ring doorbell

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not connect to pandora or my ring cameras. I looked it up and says it’s internal problem idk why even give or sell if it’s not able to fix

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Echo show is listening in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small screen, Amazon spying on you, I am not a fan. I unhooked it 2 minutes after setting it up. I got this free when I bought the Ring system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not at all satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came defective she overheated she malfunctioned constantly she would not recognize my voice she was accurate at all she is horrible I have to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    point of urine drop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is hard to work and easier to relive one's bladder on. played the piano man and because it was free commenced urination on said device. dumb

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does Not Work with Ring Pro Video

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless to view my Ring Pro Video (to see who is at my door) after I was told by a BestBuy agent that it would.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen small, speaker muffled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of this particular Amazon device. The screen is small and the speaker sounds muffled. I would prefer a tablet and stand over this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unnecessary item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really needed to i returned it. Not sure why I would need it if i already have Echo Dot but there was nothing wrong with it. Just another gadget.

    No, I would not recommend this to a friend