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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 13946 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Echo Show 5 Smart Display with Alexa as having excellent sound quality and ease of use, along with a convenient screen size. Many appreciate its functionality as an alarm clock and its reasonable price. While some users mention occasional challenges with Alexa's responsiveness and setup, the positive feedback on its core features is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 694 Showing 13,861-13,880 of 13,946 reviews
  • Rated 1 out of 5 stars

    Mostly junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has basically no configuration options. It works the way someone at amazon thought it should and is basically a paperweight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    John Doe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen not working anymore, start having problems in February and now not working at all now, wish I can take it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Negative

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel if I have to yell at this machine as if it’s my kids! I have to scream Alexa! For it to hear me. I absolutely hate it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    MsLove

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two one for me and one for my sister, it’s no longer fun video chatting we can only text

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never works. Never works, never works This is why they give them away to you now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would never buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one should have a device like this when you have smartphones. Only got it because it came for free with other stuff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Microphone, extremely poor.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely poor microphone. My other Echo devices answer from other rooms and this device doesn't work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Echo show

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free with a ring flood light. It works but displays ads as a screen saver. Okay if it’s free but wouldn’t buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO BUY A DOT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy this. it is horrible. I have 2 dots and they work great. this stuipid thing cannot ever hear you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I ask Alexa a question she ignores me or can never help me with nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work with Vivint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be good...but, does not work with our Vivint Smart home. Sales people didn't know if it would, either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing this device do that your simple smart phone can’t do. I couldn’t find anything special about it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not connect!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought four & they would not connect. After calling customer service it still wouldn’t connect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short Life

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 1/2 years later and the Alexa feature no longer works!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It rarely connects to the WiFi and it is not user friendly. Apple products are easier to navigate. Don’t purchase!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. I need it for a clock and it turns off randomly. I think it’s a software problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real piece of crap I think it’s deaf. The small round echos are the best.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work can’t even return it I’m not near any Best Buy’s it was a gift and it didn’t work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Boo Amazon

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used this. Hate Amazon and everything about it. Could not waste my time setting it up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not that great you have to pay for everything you ad on it.

    No, I would not recommend this to a friend