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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 13946 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Echo Show 5 Smart Display with Alexa as having excellent sound quality and ease of use, along with a convenient screen size. Many appreciate its functionality as an alarm clock and its reasonable price. While some users mention occasional challenges with Alexa's responsiveness and setup, the positive feedback on its core features is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 697 Showing 13,921-13,940 of 13,946 reviews
  • Rated 5 out of 5 stars

    Great smart home add

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little unit. Good screen quality and decent audio.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best Christmas gift.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo show 5 was amazing and easy to use. The only reason I bought this device from Best Buy was because the Target version of the echo malfunctioned. The product worked well and met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gen 1 has headphone jack.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gen 1. I bought it specifically for the head phone jack (removed in Gen 2). Sounds great they my vintage Sansui stereo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice addition to Echo family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 inch new echo show is a great addition to echo family. I own all echo devices like new echo 10 inch show, echo spot, echo dot, original echo, ecobee switch with echo and thought of giving it a try since my echo spot had limited screen size to view my front door on my desk. Purchased on sale and it was pretty cool. Same user functions like the big brother echo show in a small factor. Only issue I have with this is I need to yell with to understand when my desk fan is switched on. Its microphone has issues compared to other echo devices(dot is better than this) and other than that this one performs well as advertised. My home is fully on amazon/alexa ecosystem and its a great device if you are looking for you nightstand or desk. One good feature amazon added in this is the shutter for camera(yes manual shutter) for privacy which I love it. Works well and can be shut when not needed. Overall good but not excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pairs well with the other devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen quality is perfect along with sound for music. Interactive calling is fun with family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for what we use it for considering there was a promotion. Kinda lags.

    I would recommend this to a friend
  • Pros mentioned:
    Alarm clock

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my Amazon Echo. I use it for all kinds of different things and really enjoy the alarm clock.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Alexia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fun to use. I would get the larger screen but this will be ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price, got it as a bundle, so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the echo dot did a beautiful up grade. Love the echo 5.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    It's ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice. I feel Alexa is getting worse and worse over time... but if you are good with that, it's a nice device.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    Bye Bye Alexa and Amazon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought 2 and they are an ok product. When you get these devices you basically are entering into a marriage with Amazon. She’s Fickle too. The fact there’s no access to YouTube or Google makes her kinda always say “I don’t know about that” Then I have to use my iPhone to answer the question. If your internet goes out then it’s a useless touch screen begging for you to find it some WiFi. You can’t control your lights, nothing. There’s no offline mode or a SD card to store your own media. Amazon got rid of your ability to upload your own music to Amazon music, last year, I’m now forced to move to the Google Home because Google lets you do that. All the devices bulbs, switches can still be connected to a router and you can see them but without internet connection to that router none can talk to each other to do even the basics (on and off). Someday perhaps they will learn that ignoring what services a customer wants adds frustration and loses the trust that we give and no matter the marketing strategy ultimately they are seen as fake, greedy and out dated. Bye Alexa it was fun but I need a better solution, basically I need a Laptop or tablet that sits upright to watch YouTube DIY videos, Netflix, to search on an engine that has the answers I need and all the things that make fast speed internet the reason to pay the high prices and not be limited to a pipe dream of keeping all the money into an infrastructure that is 5th rate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great night stand clock

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes a great night stand clock. A lot of features to customize and the fact it works with ring products. The screen was a bit unresponsive at times. Not sure if it was the way I was tapping the screen. Overall, I would only get it part of the ring bundle deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great convenience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Good sound for its size. Very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exellent clock and smart device from amazon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Device is an excellent Streaming and clock and speaker device from amazon keep up the excellent work amazon I would recommend this product to others I would purchase more of these excellent devices I am giving it a 5 stars rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBestBuy

    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than brand name products in our Elizabethtown store (I haven't had the privilege of shopping other Best Buy stores) I like that someone is always there to help. And they're friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Garbage and ads

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm returning it after not being able to stop ads and suggestions or tips from always appearing on the display. Even after going to "home content" and disabling everything the ads and suggestions continued. After emailing amazon about this issue they responded saying at this time there isn't an option to disable this, contrary to what some online commentators posted. I want my clock always on display. Not on the corner and shrunk 9 times like it does. This is my biggest issue with this item. Also, day one after purchase and connecting successfully, alexa did respond to my 3 requests. Day 2, alexa no longer would respond. It did respond, however, after resetting it to factory settings. Why is this? Last, weather is off by a few degrees. After experiencing with it, I was unable to have my local weather be displayed. There are a few other items that did bug me but the above are my biggest gripes. I will give the next generation a try and hope they improve. Pros: unit construction, can hear me all the way from my bed (echo on dresser), nice backgrounds

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted one to use for a smart clock and works great for everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to talk to, and do tasks or ask questions to get answers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat Alexa yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best alarm clock ever! The display is the perfect size!

    I would recommend this to a friend