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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 13944 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Echo Show 5 Smart Display with Alexa as having excellent sound quality and ease of use, along with a convenient screen size. Many appreciate its functionality as an alarm clock and its reasonable price. While some users mention occasional challenges with Alexa's responsiveness and setup, the positive feedback on its core features is significant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 13,944 reviews
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a good price, love this size and works good as an alarm clock

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great device. I strongly recommend It.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased echo show 5. It has Reasonable smart display with decent audio, a nice screen and many features. It has physical camera shutter and excellent video-call quality. Door bell integration is an added advantage. It has all the functions I dreamed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Much more than expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Echo 5. Would’ve rated higher but it comes with very little instruction. We were able to figure most of it out by searching you tube. Great picture quality & sound. Love all the things it can do. Lots of functions both practical and fun. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little gadget. Everything you love about your echos but with a screen. When your music is playing the lyrics are scrolling on the screen. I also love watching the morning news update as I get ready without the hassle of turning tv on and finding channels.

    I would recommend this to a friend
  • Pros mentioned:
    Alarm clock

    Rated 4 out of 5 stars

    Good, but not sure I know all it offers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is easy to set up. it came with the Ring doorbell I purchased and i like that it can show me the front door or any other cameras I have in the house. it would be nice to be able to use with facetime but it is not a feature. You can add pictures and change the face. it can be used as an alarm clock, which I did not think of until I read about it. Otherwise it is the same as any other alexa device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So glad we got this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this thing! We bought one a little while back, and when they went on sale at Best Buy, we knew it was too good of a deal to pass up. It’s easy to use, and can control many of the things in our house. We especially love the games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I managed before this purchase. Alexa is always there, ready and waiting to help keep me organized, make my phone calls, provide reminders, and entertain me. It is a life changer I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, sound, and price. The things I didn’t like...the screen is pretty small. Not a dealbreaker for the price but looks pretty tiny sitting on our bar. The biggest con is it doesn’t pick up your voice as easily. I can be a few feet away and ask it to play a song...and my Alexa dot(upstairs)will start playing. Even with the cons it’s still a pretty awesome and I don’t regret the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device. I can communicate and see my family without using my celphone. Great sound for a small room and I can even watch movies. I recommended this to my friends and family... they got their own now. Very Satisfactory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up. Great product.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is a breeze on this one...especially if you already are on amazon. Alexa can be a little fickle on things outside the basics but once you get used to how to talk to her to not get some weird answers but this little echo is a Jack of all trades...alarms clock, music player, photos frame, research assistant etc...a nice item to add to your amazon family and wireless family of devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a bundle with the ring and have not played much with it. The kids took over and love that it can play their music when they ask. The sound is good and it responds and understands well to the different tone of voices, from the youngest to the oldest.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Free with Ring Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t quite sure what I would use this for when I got it as a free gift with the Ring Security system. I’ve really enjoying using the echo to listen to music without having to touch the device while I’m cooking or washing dishes.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Super cool device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the echo show 5 I watch my ring cams and door bell on the screen Really cool. It seems pretty quick and the screen is very clear I love you can play Apple Music on it Alexa is fun and I am glad I have her and Siri in my everyday life!

    I would recommend this to a friend
  • Pros mentioned:
    Alarm clock

    Rated 5 out of 5 stars

    Nice!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for a few weeks now. I have several Echo devices, and use this one next to my bed. Great as an alarm clock with all the standard Echo features. (This is how I use mine.) I am thinking of getting more of these to replace a couple of Echo Dots.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Show

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Alexa products. I have three devices in my home controlling many things. If you have WiFi in your home you should consider one of these. If nothing else they make the best alarm clock radio you can buy at any price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well as an alarm clock.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use as an alarm clock and to play sleep sounds. Works as expected for this purpose. Nice that you can talk to it rather than have to hit buttons. I did upload photo's to use as a background. Nice complement to the Echo Dot's I have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy peasy echo show

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our echo show 5 as a night stand alarm clock. Easy to use and voice commands make it easy to get daily weather reports and news. Works well with ring door bell. Allows you to see who is at the door without going to the door.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Has optional camera lens cover! LOVE IT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that this allows you to see what Alexa is playing or showing you. Has a camera so you can video call and block the camera when you don't want to have it accessible. On'y downfall is Alexa can't always "hear" me and I have to say ALEXA several times.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent speaker and picture but missing features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the picture and sounds quality are pretty good for a screen this size and price. Unfortunately, you still need to use your phone for certain Alexa and Amazon features like purchasing, and doesn't work very well for video playback. Both seem like issues that Amazon can rectify with a software update, but as of this review they have not added either feature. Until they do I can't give it a 5 star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Alarm clock

    Rated 4 out of 5 stars

    Very nice device, speaker ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as an alarm clock. It has some really nice features and puts up touch controls based on voice commands. For example, if you use alexa to turn on your lights it gives controls to shut them off too. Produces nice charts of weather, air quality, etc. The only downside is the speaker is not as good as my other echo so get a better model if you want to play music a lot.

    I would recommend this to a friend