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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3258 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the sound quality, ease of use, and screen size of the Echo Show 8 (2nd Gen). Many appreciate the camera functionality and find the device to be a good value for its price. While some users experienced minor challenges with the initial setup process, the overall user experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,258 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid, consider upgrading to the movable screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. A little clunky overall but a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa had the capability of recognizing different voices and screens responses appropriately for the kiddos. And the ability to control other smart devices at home has been great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Music cuts short

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My unit keeps cutting music short. It never plays a whole song. I have tried troubleshooting with no success. Really frustrating. I had an Echo Show 5 before and had no issues but it quit unexpectedly and I had to get a new one.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello MichelleW! I am so sorry for the trouble you are having with your Show 8. This is not only an upgrade in size from your old Show 5 but a tremendous upgrade in features and functionality. So it does pain us to hear that is not the experience you are receiving. Without more details, it is difficult to troubleshoot with you on what may be causing this since it could be different steps needed based on the music service you are using. I can give you a couple pointers to ensure you are up to date, however, and to see if you can fix the problem yourself before contacting Amazon Customer Support. One thing you can do is you can see if your device is up to date. This can sometimes cause software problems if it is running an older software program. You can fix this by swiping down from the top of the screen and going to Settings. Then go to Device Options and then finally go to Check for Software Update. If there is a pending update, you can download and install it from there. If that doesn't work, then you can try power cycling your device by pressing and holding the Mute button. You can turn it back on with this same button. Lastly, you can try to reset it to factory settings and reset it back up to see if it stops the issue you are having. If none of that works, then I would highly recommend to contact Customer Support for Amazon by calling 888.280.4331. I hope this helps you have a better experience and that you have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Great Alexa product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this Alexa purchase. Great screen, works great on all voice commands. It’s like having your smartphone but using your voice for everything. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!We use it everyday, especially when im upstairs and want to call everyone from downstairs to come up and eat, etc.When we want the weather for the day, week is nice to hear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazon echo show 8

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I love the camera. It is great for monitoring

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa has her quirks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System easy to get installed but it really has a hard time connecting completely with the Ring doorbell that we got together in a bundle package. Had the worst time getting the doorbell to ring through the Alexa. Once we got it synced up to the Ring doorbell all is working as it should at least for the moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A for Alexa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very intelligent, able to make smart suggestions as Alexa learns from your commands for a custom tailored AI experience, limit is one's imagination only

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a gift for someone else, so I really do not know enough about it yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked fine, but didn’t suit my purpose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work remote and thought this would be useful have on my desk, but the screen was way to distracting.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed..doesn't work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want Alexa in my house. Wasn't told she was included in the door bell package. She will not say connected to the WiFi, so she is totally useless to me. The Goon who installed it took all the instructions back with him and the boxes. I have NO instructions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Echo show 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, not real great for viewing more than a few feet away because of screen size

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Idiotic Design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to use as a smart home hub for Arlo security cameras and some other hardware. Requires the download of an app on your phone to set up and manage a stand alone device. Can’t adjust anything from the device. Idiotic design. Defeats entire purpose of a stand alone device.. Could also never get it to work with Arlo cameras.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Echo 8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the products was really good, i can used it everywhere I go. The staff was amazing and respectful, he knows well about the service to the customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Show and Echo Dot everywhere in my home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I have other Echo show in my house. I heard my music all over the house. Also I use this for my security cameras and as a picture frame.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't use it in a bedroom and to many suggestions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to use it in my bedroom. Even with turning every option off and telling it to go "dark" it still would light up at times with suggestions. It works well with the commands that I want to use and the main reason I got it, my Ring doorbell. (Faster than using my phone) Gave it to a friend and put the puck back in the bedroom.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    bill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we use our alexa for many reasons, music, video phone calls,you tube, weather report, jokes, recipes, answers to about any question, and quizes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love my Echo show 8 so much we bought one for the entire family. now we can video chat with each of our kids and they can video chat with each other as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely worth the purchase. It does everything that is advertised. It’s a very big help for organization and useful information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for ring doorbell.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente screen resolution for a small screen. Use it for my ring doorbell and a bunch of other stuff. Got it on sales so that was a plus.

    I would recommend this to a friend