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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3257 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers highly value the sound quality, ease of use, and screen size of the Echo Show 8 (2nd Gen). Many appreciate the camera functionality and find the device to be a good value for its price. While some users experienced minor challenges with the initial setup process, the overall user experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,257 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just buy 2nd show 8 for my friend. Must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improvement Over Last Gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great improvement over the last gen Echo Show.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    More confused than hormonal teenager

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thing, as one of the latest trends, but it works (more like doesn't work as supposed to) as something you don't wish you ever brought. Videos and camera it activates are at random and not when needed. Commands are always confused and not executed as supposed to. - it cannot tell between Fire TV/Firestick or playing anything on itself. I almost chucked this thing put of the window as how frustrating it is. - returned it for full refund and got 100% more reliable Echo Dot with clock.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Great! Great! Great! Great! Great! Great! Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALEXA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent item great visibility and volume control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    echo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super cute! also love that i can use Netflix on this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    VERY DISSATISFIED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am VERY UNHAPPY with the 2nd generation Echo Show 8. Terrible, terrible speaker & I don’t even use it for music … if I did, I would return it at once. Alexa’s whisper is almost inaudible & 99% of the times I ask her something, the Echo Show 8 doesn’t hear my question but the 4th generation Echo Dot in the next room hears me & responds. I am VERY UNHAPPY with the 4th generation Echo Show 8.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Kind of regret this purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping it would be wireless, but it’s not. Bought it for my mom because she’s always wanted it. She’s not using it because it isn’t wireless though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nonstop ads for Jeopardy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nonstop billboard of ads for products/"skills" you dont want or need...and the process to disable them is a nightmare

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Dissapointed

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my echo fron the 5th to this one and the speaker is blown after only 2 weeks of been purchased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended for any age group!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of limitations to use this product! I wouldn’t recommend it for anyone! You can’t login to your Netflix account, the YouTube interface over the browser isn’t good, to have a video call with someone it should be through zoom which most people don’t use at all!

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Chandu! Thank you so much for your feedback as we value an any and all feedback we can get on our devices. I am not sure why the system is not allowing you to log in to your Netflix account as that is definitely a supported feature. I would recommend maybe power cycling by holding down the Mute button and tapping Power Off. Then when it powers down, press it again until the Amazon logo comes on. Then launch Netflix again. If it does not let you log in, tap the Need Help link under the log in. There is not an official YouTube Skill as of yet but it does let you watch YouTube videos via the browser as you mentioned while there are also a wide range of other videos Alexa can access through simply asking for it by voice. As for video calling, Zoom is just one of the options available (and still a widely used platform) as well as Skype amongst others. The best way to do video calls is either from Echo to Echo (anyone else who has an Echo or a Fire Tablet that has Show Mode), or you can even contact someone via their smartphone by simply having them have the Alexa Smartphone app on their downloaded and logged in to their Amazon account. This allows you to use your voice or touch screen to contact anyone in your list of contacts and allow them to answer your call request through their Alexa app. I hope this helps give you some more options to utilize the many features of your new Echo Show 8. Thanks again for your feedback and I hope you have a nice day! AmazonDevices

  • Rated 2 out of 5 stars

    Adice to review functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay connected despite Verizon Gigabyte with new WiFi equipment. Functionality isn't what we expected so review the features.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Echo 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish video chat was compatible with google duo video.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless Gadget

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does not function as described. I purchased this device to sync with my Ring Video Pro doorbell. However, I could not set up live view to automatically work nor would it function as a security camera allowing me to view an area remotely. These two features was the reason I purchased this item. Even though I have a strong Internet signal (wifi) throughout my home after 3 days dealing with the same issues I returned the item for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy don't take responsibility for offers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo is not he problem, works perfect but they offer a smart led bulb included in the purchase, i bought 2 echos for Christmas presents , and they sent just one, wheni make a complain in the store and online and no one take the responsability

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    It is what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty nice, I like it more than the google homes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product. Could be smoother.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for monitoring our kids in their playroom. It does lag a little bit overall does what it says.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Now what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still having a hard time setting it up it's not even close to what I thought I was getting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Echo Show 2

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is garbage. It's a glorified alarm clock, that gives you all the information you did not ask for. Get a tablet or a laptop, and Use your Phone as the alarm clock, and ask Google

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Echo show 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the job done my 6 years old nephew loves it,lots of children programs.

    I would recommend this to a friend