Customer Ratings & Reviews
- Model:
- B0BLS3QJTX
- SKU:
- 11422806
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great, doesn’t explain how it functions as easily as a google device
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello JONNY! Thank you so much for your feedback and review on your Echo Show 8! I am sorry to hear that your experience with the device is not what you wanted it to be. We usually pride ourselves on our intuitive design and ease of use along with the number of Suggestions that Alexa offers on your setup and on your Home Screen. These tips offer a variety of ways you can use the device. There is also a Help menu directly on the device under Settings where you can find a number of FAQs and tips and tricks. If none of these provide you with what you are lookin for, I recommend reaching out to us directly at Amazon Customer Support at 888.280.4331 for any additional specific needs or questions you may have. I hope these tips help get you the assistance you need to improve your experience and I hope you have a tremendous day!
Advertisements!! Beware!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Echo Show devices will no longer allow you to turn off the advertisements. Dont like having to fight technology for corporate profit. Throwing mine in the trash.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for bringing this concern to our attention about the Echo Show 8's advertisements. We understand your frustration with the recent changes to the display settings. While some content suggestions and recommendations are part of the Echo Show experience, we want our customers to have a satisfactory experience with their devices. Rather than disposing of your Echo Show, please contact our customer support team at 1 888 280-4331 they may be able to help adjust your settings or provide other solutions to better meet your preferences. Your feedback about the advertisement experience is valuable and will be shared with our product team.
Not sure why I bought this now
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is slow and a talking advert for Amazon. Even when you ask Alexa to tell a joke she will try and up sale some cereal. Amazon could do so much better than this. We already bought the device and not everything needs to sell us something.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi RichardF,
I am sorry to hear about the reservations you have on the Echo Show 8 advertisements. Alexa uses your voice interaction data to personalize shopping recommendations and ads based on your interests. You can adjust these settings in the Alexa app to control how many shopping suggestions you receive. Go to the Alexa app, navigate to "Settings" > "Notifications" and adjust the settings related to shopping recommendations, including turning off "deal recommendations" and "reorder recommendations". Hope this is helpful, have a nice day!
Doesnt do all it states
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased because it stated you could view blink camera, you arent able to view them.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Chris,
The Echo Show 8 3rd Generation has many features and options you can utilize to enhance your experience with the device. We are sorry to hear that you are not having an optimal experience. If you have questions or want more information about your device, we can be reached at 1-888-280-4331!
Hope that helps!
Not worth it at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have went with Nest! When cameras trigger motion no matter any setting it only displays for a minute. Cameras freeze constantly on Show, are slow to load. We have a baby camera. The purpose is to continuously monitor our child. Immposible when ever other minute it will also completely go back to home screen.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi DakotaW, thank you for providing feedback on your experience with the Echo Show 8. I can certainly understand the frustration this is causing you. The amount of time that a particular camera will display on your device will vary depending on the manufacturer and their specifications, and in general, they are not designed for continuous live view. If there is anything else we can help with, Amazon Customer service is available 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, have a great day!
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product I received arrived completely broken..
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback YailenF. I am sorry the product arrived broken. Your Echo Show 8 comes with a One-Year Limited Warranty from Amazon, covering hardware defects, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. I hope this information is helpful.
Disappointed. ☹️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this item. It had a defect very disappointed.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi MichelleB,
Thank you for your feedback on the Echo Show 8. I am sorry to hear it was defective. Apart from retailer return exchange policies the Echo Show 8 also comes with a one-year limited warranty that covers defects in materials and workmanship under normal use. I hope this information is helpful.
Echo 8
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s finicky, will not work at times and touch sensor off
No, I would not recommend this to a friendAwful. Didnt do what it claimed !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was so difficult to get it to work. Didnt have what it was supposed to have on it ! No netflex, amazon prime. Etc Alexa wouldn't even answer any questions. I dent one to my son in Connecticut. He returned it too !@
No, I would not recommend this to a friendHorrible customer experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered online from Best Buy 5 Jan 2024. It has been 11 days since and haven’t received my item. All they mentioned when I made contact was that the shipment was delayed. Why was there no communication from them prior to me making contact. This was supposed to be a gift for someone. They really let me down on this one.
No, I would not recommend this to a friendThe other version was better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the screen display. I keeps showing different advertisements. When I just want to show my pictures or just the clock. I don't want to see advertisements.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Steven, thank you for your feedback on the Echo Show 8. Please try the following steps on the Echo Show 8 to turn off ads and suggestions: Swipe down on your screen, click Settings > Home and Clock > Home Content. Disable the content that you no longer wish to see rotating on your home screen. If these steps do not help and your are still disappointed with the device you can reach Amazon Customer service 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, have a great day!
Screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble setting up. Unable to reboot. But was able to return.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Kimber,
Thank you for your feedback on the Echo Show 8. I’m sorry to hear you experienced issues with setup and rebooting the device. If you need assistance in the future, Amazon offers 24/7 customer support and can help with setup or troubleshooting. You can reach them at 1-888-280-4331.
Have a great day!
Awful piece of equipment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was returned. It was awful. Didn't work with swiping or any other way. Couldn't program easily or change anything easily.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello CarolR,
I am sorry to hear you were not satisfied with your Echo Show 8. The Echo Show 8 is primarily designed for both touch and voice interaction. While it features a touch screen for navigating and interacting with content, it also relies heavily on voice commands through Alexa for tasks like playing music, controlling smart home devices, and accessing information. hope this helps explain the device, have a nice day!
Love it, but where are the lyrics?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t have lyrics for the screen and can’t figure it out!
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi HazelenH,
Thanks for sharing your feedback. We're sorry you're having trouble getting lyrics to display on your Echo Show 8. With limited details, it’s a bit tough to pinpoint the specific issue, but in general, lyrics should appear when playing supported songs through Amazon Music. Make sure your device is updated and you're using a compatible service. If you're still having trouble, our support team would be happy to walk you through some steps — feel free to reach out at 1-888-280-4331. Thanks again, have a good day!
Thiefs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy and ups thief. They delivered wrong adress and never paid back return or refund. Never shop anything from Best Buy
No, I would not recommend this to a friendEcho 8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume keeps going down automatically which makes it hard to hear announcements from my outside cameras.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback on the Echo Show 8. I am sorry to hear of the issues you are having with the functionality of the device. Here are a few troubleshooting tips for you to try to resolve the issues: 1. Check that your device has a strong internet connection. 2. If your device set up uses the Alexa app, please check that you have the latest version of the app. 3. Restart your Echo device-Unplug it from power, wait 30 seconds, and then plug it back in. 4. If none of these steps help or if you are having problems registering the device, reset your Echo device to clear up most issues. If you are still having issues with the functionality of the Echo Show, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you!
Could not find my receipt to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Alexa for almost $200 not worth the purchase
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi DwayneJ,
We are sorry you are not enjoying the Echo Show 8! It has many features, and and are happy to explain them further to you! With the Echo 3rd Generation, entertainment is more immersive with spatial audio and an 8" HD touchscreen. Video calling is crisper with high-quality sound and a 13 MP camera. And your home is more connected than ever with the built-in smart home hub! You can enjoy content on Prime Video, Netflix, Fire TV Channels, and more comes to life with an HD display and room-filling spatial audio. You can "Ask Alexa" to stream Amazon Music, Apple Music, or Spotify. Subscriptions for some services required. If you have further questions or need help utilizing your device, please call us!
You can reach Amazon customer service at 1-888-280-4331! Hope that helps!
Dead in less than 24h...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit died 24h after it was turned on. Several other users are reporting the same issue. I left the country (it was a gift), and Amazon didn't honor the warranty. So I brought it back and returned to Best Buy. I've been using Google Hub devices for years without a single issue...
No, I would not recommend this to a friendNOPE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No action button but fully connected to wifi- and following instructions (volume up/down hold) would not connect to app. There are adds that randomly swing though display. Speaker is fully pushed out to the back, not forward. Going back to my Dot.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Scruff! Thank you so much for providing feedback on your device. I am so sorry to hear of the trouble you are having with getting it connected to your app. Before you return it, I would recommend contacting Amazon Customer Support at 888.280.4331 to troubleshoot your specific issue. As for the ads looping through, you can always navigate to Settings>Home Content and there you can toggle off any selections listed that you do not want Alexa to recommend for you. Lastly, for the speakers, while the speakers are in the back of the device, it is equipped with spatial audio and room filling bass and acoustics that make the audio vastly superior to an Echo Dot. I would recommend giving it a listen and you can tweak the audio experience through the Equalizer in the Settings as well. I do hope you give the above a try before returning to see if you can enjoy your Show 8 to your expectations. Thanks again for your valued feedback and I do hope you have an awesome day!
Get a google one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i expected. It never responds right. The screen almost seems pointless because it doesn't do much. Google would have been better I think.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello GinaM,
We’re sorry to hear the Echo Show 8 (3rd Generation) 8-inch Smart Display with Alexa didn’t meet your expectations. The device is designed to offer a blend of visual and voice-based features, but we understand it may not suit everyone’s needs. If it’s not responding correctly, it could be due to settings or connectivity issues. Regarding functionality, the Echo Show 8 offers features like video calls, smart home control, and streaming content, but we understand preferences differ. Have an amazing day!