Customer Ratings & Reviews
- Model:
- B0BFCBKXWL
- SKU:
- 6587897
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Echo Spot's sound quality, ease of use, and attractive design. Many appreciate its convenient size and the helpful display, especially for use as a smart alarm clock. While some users experienced minor connectivity issues, the positive feedback on its functionality and features outweighs the negative. The smart home integration capabilities also received praise.
This summary was generated by AI based on customer reviews.
Dis appointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like it its not accesable i want new one that works good
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, CHRISTOPHERS. Thank you for taking the time to leave a review on the Echo Spot. We would love the opportunity to troubleshoot your specific concerns further so that we can improve your experience with your Echo Spot. Please contact Amazon Customer Support at 888-280-4331 for further assistance. Again, thank you for taking the time to leave a review and have a great day!
Sorry - could not use it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good I returned it because I was unable to install it in place of my old one
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback ColetteL.
- Cons mentioned:Connectivity
Bad alarm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It never shuts off by telling it to have to unplug it would live to return it
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi DeniseB,
Thank you for taking the time to share your experience with the Amazon Echo Spot (2024 release). We're sorry to hear that you're having difficulties with your device not shutting off as expected.
This is not the typical behavior for the Echo Spot, and we'd like to help resolve this issue for you. Before resorting to unplugging the device, here are a few troubleshooting steps you can try:
Ensure your Echo Spot's software is up to date.
Try restarting the device by saying "Alexa, restart."
Check if the issue persists in different power outlets.
If these steps don't resolve the problem, our customer service team would be happy to assist you further. Please contact us at 1-888-280-4331 so we can help you troubleshoot.
We want you to have a positive experience with your Amazon Echo Spot and appreciate your feedback as it helps us improve our products.
Echo spot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The echo spot does not obey my commands. I have reset it and still doesn’t work correctly.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, Teacher. Thank you for taking the time to leave a review on the Echo Spot. I am sorry to hear about the command issues you are having with the device. Here are troubleshooting steps that may help resolve the voice command issues: 1. Check your internet connection—ensure the Echo Spot has a strong and stable Wi-Fi connection, as weak connectivity can prevent commands from processing properly. 2. Verify the wake word is set correctly by going to Settings > Device Options > Wake Word and confirming it's set to your preferred option. 3. Ensure the microphone is not muted—check that the red light bar is not showing and press the microphone button to unmute if needed. 4. Move the Echo Spot away from sources of interference such as other speakers or appliances that might block the microphone. 5. Check for software updates by saying "Check for software updates" or going to Settings > Device Options > Check for Software Updates to ensure you have the latest firmware. If these steps don't resolve the command recognition issues, Amazon Customer Support is available 24/7 at 1-888-280-4331 and can provide advanced technical assistance. Again, thank you for taking the time to share your experience. Have a great day!
Not worth the cost
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is subpar. Screen is useless other than telling the time.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear Green,
Thank you for taking the time to share your thoughts on the Amazon Echo Spot (2024 release). We appreciate your honest feedback and are sorry to hear that the device didn't meet your expectations.
Sound quality: The Echo Spot is designed to provide clear audio in a compact form factor. However, we understand that audio preferences can vary.
Screen functionality: While the Echo Spot's primary function is indeed to serve as a smart alarm clock, it's designed to offer additional features beyond displaying the time. These include video calling, watching news briefings, and displaying song lyrics..
Thank you again for your review. Your input helps us continually improve our products and services.
Big for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Alexa screen is tiny and has a glare It would not work for a clock in bedroom I returned
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear Jack,
Thank you for sharing your feedback about the Echo Spot. We're sorry to hear that the device's screen size and glare issues didn't meet your needs for a bedroom clock.
You raise important points about the display characteristics that other customers might want to consider when making their purchase decision. If you're still looking for an Alexa-enabled device with a larger, more visible display, our Echo Show series might be a better fit.
We appreciate your honest review and hope you find a device that better suits your needs.
Bad product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Alexa does not worked good. Did not responde commands unless I’m very close to it
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello AlaideS,
Thank you for sharing your experience with the Amazon Echo Spot (2024 release). I'm sorry to hear that you're having issues with the device's responsiveness.
Your feedback about the Echo Spot not responding to commands unless you're very close to it is concerning, as these devices are designed to work across a room. This kind of problem can significantly impact the usefulness of a smart speaker.
The sensitivity might need adjusting, you can adjust this in the Alexa app settings.
If you haven't already, it might be worth contacting Amazon's customer support as this is not typical behavior for an Echo device. You can reach them 24/7 at 1 888-280-4331
Thank you again for your candid review.
set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cant get it to work!~ to any variables which make set up difficult for me!
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello GKPOKER! Thank you for your time and review on your Echo Spot. I am sorry to hear that you are having trouble getting it set up. We would love the opportunity to troubleshoot your specific concerns further so that we can improve your experience with your Echo Spot. Please contact us at Amazon Customer Support at 888.280.4331 for further assistance. I do hope this gets you the assistance you require and that you have a great day!
Horrible Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We will never shop at Best Buy again!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi there,
We are sorry you had a negative experience with Best Buy. We hope you are enjoying Echo Spot this review is based on. Echo Spot offers a sleek smart alarm clock with Alexa and big vibrant sound. Ready to help you wake up, wind down, and so much more. Enjoy rich sound with clear vocals and deep bass. Just ask Alexa to play music, podcasts, and audiobooks. See song titles and touch to control your music. Subscription rates may apply.
If you have any trouble with set up we are happy to help you troubleshoot with the device. You can call Amazon customer service, available 24/7 for assistance! You can reach us at 1-888-280-4331!
Hope that helps!
- Pros mentioned:Sound quality
Perfect for your bedroom as an alarm and music
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Echo Spot is the perfect device for my bedroom. Its music quality is good, and it has replaced my old alarm clock. There is no need to change time zones anymore; Alexa does it for you. Well worth the investment.
I would recommend this to a friend It's nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed being able to ask it what the weather is supposed to do and it talks back to me!
I would recommend this to a friendAwesome.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Trendy alarm look, loud, and has nice integration with Amazon devices.
I would recommend this to a friendBirthday
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my brother n. Law’s birthday. He loves music and he can create playlists
I would recommend this to a friend- Pros mentioned:Sound quality
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can go wrong with the Amazon Echo Spot. The sound quality is amazing for its size. Phone calls from it works very well! And having the ability to set the alarm see the weather and play music from it is a plus for me.
I would recommend this to a friend