Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.8 out of 5 stars with 833 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's exceptional sound quality and its overall ease of use. Users also frequently praise the device for its attractive, compact design and clear, vibrant display. While the setup process is noted for being quick and hassle-free, some users have expressed a desire for additional features like an integrated camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 833 reviews
  • Rated 4 out of 5 stars

    I wish I got it for me!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really wanted this for Christmas and she was so excited to receive one. I like that it has the clock feature, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa clock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, time, alarm , just ask Alexa Connects to wifi

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its useful for what you pay.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice but sometimes the screen will shut down even after trying to wake it up. I would have to unplug and plug it back it.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Customer! Thank you for your feedback on the Amazon Echo Spot. I appreciate you sharing your experience with the screen shutdown issue. I understand your frustration with the screen shutting down and not responding to wake attempts, requiring you to unplug and replug the device to restore functionality. Here are troubleshooting steps that may help resolve this issue: ensure the device has the latest software updates by checking in the Alexa app under Device Settings > About, adjust the screen timeout settings in the Alexa app under Device Settings > Display, verify the device is plugged directly into a wall outlet with the original power adapter, check that your Wi-Fi connection is strong and stable as connectivity issues can cause display problems, disable any Do Not Disturb or Sleep Mode settings that might be interfering with the display, and perform a soft reset by unplugging the device for 60 seconds before plugging it back in. If the screen continues to shut down unexpectedly after these steps, try performing a factory reset through Device Settings in the Alexa app or by holding the Action button for 25 seconds until the light ring turns orange. This issue may be related to a software glitch or power management settings that can often be resolved through these troubleshooting steps. Thank you for your feedback, have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Echo

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product may buy another one no problem's volume is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality is good and will suggest for my friends...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok for a clock.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one has very limited access and is heavily Alexa-dependent. However, Alexa is more focused on selling stuff than getting your tasks done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Bedside Clock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little unit - purchased primarily for a bedside clock and alarm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product quality price, I have been using it and I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Sport

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Echo with everything at my fingertips!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it sooo good great for this price recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Godfrey

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product I always make my purchases at Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexia

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better than my old Alexa, I love the digital clock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My son loves it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves Alexa since we bought one. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Hello

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product the only thing you need to talk loud

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Serves the purpose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice echo device however it doesnt seem to be as responsive as the older echo devices. Gotta talk louder for this onc to pick up your voice.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello John! Thank you so much for taking the time to provide feedback on your experience. I am so glad you are enjoying your Echo Spot. The far reaching microphone in the device should be functioning similar to your previous models. I would advise visibly checking for any obstructions in the mics that may be muffling it and then I would also suggest checking for updates. Sometimes a software update is held up and just needs your permission to go through. You can do this by simply asking "Alexa, can you check for updates?" This will ensure you have the latest version. If you still continue to see further issues with your mic, you can contact Amazon Customer Support at 888.280.4331 for further troubleshooting or to explore your options. Thanks again for your time and I hope you have great day! AmazonDevices

  • Rated 4 out of 5 stars

    Echo spot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth was difficult to connect to. but overall it is a nice alarm

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for Simple Commands

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to add in our bed room for simple commands; however, we bought to go with the blink doorbell and the video is very slow to load if it will load at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing offer and great product. I really recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy and Unhappy customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but Best Buy did NOT give me a credit when device went on sale 19 days after I purchased it. Dissatisfied with BB’s attitude

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo spot with alarm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift so I can't review at this time. Gave four stars based on the price paid versus value

    I would recommend this to a friend