Customer Ratings & Reviews
- Model:
- B0BFCBKXWL
- SKU:
- 6587897
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's exceptional sound quality and its overall ease of use. Users also frequently praise the device for its attractive, compact design and clear, vibrant display. While the setup process is noted for being quick and hassle-free, some users have expressed a desire for additional features like an integrated camera.
This summary was generated by AI based on customer reviews.
Bad product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Alexa does not worked good. Did not responde commands unless I’m very close to it
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello AlaideS,
Thank you for sharing your experience with the Amazon Echo Spot (2024 release). I'm sorry to hear that you're having issues with the device's responsiveness.
Your feedback about the Echo Spot not responding to commands unless you're very close to it is concerning, as these devices are designed to work across a room. This kind of problem can significantly impact the usefulness of a smart speaker.
The sensitivity might need adjusting, you can adjust this in the Alexa app settings.
If you haven't already, it might be worth contacting Amazon's customer support as this is not typical behavior for an Echo device. You can reach them 24/7 at 1 888-280-4331
Thank you again for your candid review.
Echo Spot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The echo spot does not show the video doorbell like its supposed to. A waste of money!
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Purchase,
Thank you for your feedback about the Echo Spot. We appreciate you taking the time to share your experience and understand your frustration with the screen not displaying your doorbell. The Echo Spot is designed as a Smart Alarm clock and is not designed to display a video doorbell due to its small 2.5 inch screen size. We appreciate the feedback and apologize for any confusion surrounding this product.
set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cant get it to work!~ to any variables which make set up difficult for me!
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello GKPOKER! Thank you for your time and review on your Echo Spot. I am sorry to hear that you are having trouble getting it set up. We would love the opportunity to troubleshoot your specific concerns further so that we can improve your experience with your Echo Spot. Please contact us at Amazon Customer Support at 888.280.4331 for further assistance. I do hope this gets you the assistance you require and that you have a great day!
Bad alarm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It never shuts off by telling it to have to unplug it would live to return it
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi DeniseB,
Thank you for taking the time to share your experience with the Amazon Echo Spot (2024 release). We're sorry to hear that you're having difficulties with your device not shutting off as expected.
This is not the typical behavior for the Echo Spot, and we'd like to help resolve this issue for you. Before resorting to unplugging the device, here are a few troubleshooting steps you can try:
Ensure your Echo Spot's software is up to date.
Try restarting the device by saying "Alexa, restart."
Check if the issue persists in different power outlets.
If these steps don't resolve the problem, our customer service team would be happy to assist you further. Please contact us at 1-888-280-4331 so we can help you troubleshoot.
We want you to have a positive experience with your Amazon Echo Spot and appreciate your feedback as it helps us improve our products.
Horrible Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We will never shop at Best Buy again!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi there,
We are sorry you had a negative experience with Best Buy. We hope you are enjoying Echo Spot this review is based on. Echo Spot offers a sleek smart alarm clock with Alexa and big vibrant sound. Ready to help you wake up, wind down, and so much more. Enjoy rich sound with clear vocals and deep bass. Just ask Alexa to play music, podcasts, and audiobooks. See song titles and touch to control your music. Subscription rates may apply.
If you have any trouble with set up we are happy to help you troubleshoot with the device. You can call Amazon customer service, available 24/7 for assistance! You can reach us at 1-888-280-4331!
Hope that helps!
- Pros mentioned:Sound quality
alexa user
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great sound and use options- works well when connected to other alexa systems for surround sound through your home
I would recommend this to a friend - Pros mentioned:Design, Sound quality
Awesome.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Trendy alarm look, loud, and has nice integration with Amazon devices.
I would recommend this to a friend - Pros mentioned:Sound quality
Happy upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the older version of this. This one has way better sound. And alexia listens better.
I would recommend this to a friend - Pros mentioned:Sound quality
It's nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed being able to ask it what the weather is supposed to do and it talks back to me!
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect for your bedroom as an alarm and music
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Echo Spot is the perfect device for my bedroom. Its music quality is good, and it has replaced my old alarm clock. There is no need to change time zones anymore; Alexa does it for you. Well worth the investment.
I would recommend this to a friend Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest product ever my son uses it as his personal secretary my husband for research and I use it for everything even my grandchildren enjoy it
I would recommend this to a friend- Pros mentioned:Sound quality
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can go wrong with the Amazon Echo Spot. The sound quality is amazing for its size. Phone calls from it works very well! And having the ability to set the alarm see the weather and play music from it is a plus for me.
I would recommend this to a friend Birthday
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my brother n. Law’s birthday. He loves music and he can create playlists
I would recommend this to a friend