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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2149 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the Echo Studio's exceptional sound quality. Many comments praise its rich, clear audio and immersive listening experience. The crisp sound and surround sound-like effect are frequently highlighted. Overall, the audio performance is a major selling point for this smart speaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,149 reviews
  • Rated 5 out of 5 stars

    Outstanding smart speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my wife to use in her home office after returning a Sonos 1 (which didn't work with our Orbi mesh router), and it was remarkably easy to set up and sounds great. Highly recommended,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for everyday use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Christmas gift from my boyfriend and at first it worked great for my music and 1 light. Around April/May time frame we had to take it back because the music of some songs sounded like it was being sang through a tunnel and it was having a hard time turning on/off my light. Took it back and exchanged it for another one. And again at first it worked great even got a second light. Now about 3 months ago when I was listening to my music it play one song just fine then when the second one come on it sounded like it was being played and sang through a tunnel and the next few songs were fine then the next one same thing, I ended up shutting it off because of how annoying it was. Also started not recognizing my lights. So I unplugged it for about 20 minutes and then it started working again then a few weeks later wouldn't recogniz my bedroom light. So I gave it break and the next morning tried getting it to turn on the light all day and it wouldn't so at 3 I unplugged it again and at 9 plugged it back in let it load and tried my light again and still wouldn't work so I deleted my light and went to reinstall the light and that was a nightmare! Took over an hr to get it reinstalled but now the stupid thing says I have 2 lights for the bedroom. Then yesterday again had to unplug the stupid thing because again it wouldn't recognize my light. I told my boyfriend that this was a waste of money! My eco dot worked a whole lot better than this and lasted longer. Only reason it got replaced was because it sounded like the speaker was blown and I lived in a 1000 sq ft home. So we got this since it is supposed to be for a bigger place. Now I'm looking for something else, might have to give Google home a try. If your going to use this for every day use or for your smart home I wouldn't recommend this but if your going to hardly use it then this might work for you otherwise don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Thank you for your feedback on the Echo Studio Denise. I am sorry to hear of the issues you are having with the functionality of the device. Here are a few troubleshooting tips for you to try to resolve the issues: 1. Check that your device has a strong internet connection. 2. If your device set up uses the Alexa app, please check that you have the latest version of the app. 3. Restart your Echo device-Unplug it from power, wait 30 seconds, and then plug it back in. 4. If none of these steps help or if you are having problems registering the device, reset your Echo device to clear up most issues. If you are still having issues with the functionality of the Echo Studio, Amazon Customer service is available 24/7 for assistance on the device. You can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you! AmazonDevices

  • Rated 5 out of 5 stars

    Echo Studio Rocks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best Alexa we have! Very rich and room filling sound and our number one choice for listening to music with the convenience of Alexa and Amazon music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product good value for money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All at home in love with this product, specially my husband. Great size, not too big not too small. Clear sound, wide range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use. Seems the sound output is diminished when you stream non Amazon music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the bunch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is perfect,alexa understands your request perfectly. Had no problem finding songs. I love my speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality for the price. Overall like the speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Music , strong musical presence

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this!!! This speaker gives a presence that gives very good height and width for its imaging which is expansive. Beats even more expensive smart/multi-room speakers made by other top companies. You can't go wrong with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item! So pleased with this and gave recommended to others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the kitchen! Easy to setup and even with loud music still hears your commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine bought it for a gift for someone they love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the service at the store was exceptional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos competition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy listening to my Echo Studio. Have a couple of Sonos 1's and this sounds just as good. Its not magic but you will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the quality sound clear and has great bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great sound, (like a true stereo). I am extremely happy with this purchase. You won’t regret the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FUNNY AND FUNCTIONAL!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products. It help anytime and is very funny en my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding, very functional. Superb product and all worth purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Alexa. Does her job nothing much more to say.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    frustrated when moved to different outlet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. The problem happened when we unplugged it and moved the Echo to a different outlet and location in the room. Now the device will not respond to voice commands. We are still trying to correct the issue. We tried uninstalling the app and installing it back on our phone. Also, using YouTube and nothing is working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Echo Studio is set up in my shop for music.

    I would recommend this to a friend