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Customer Ratings & Reviews

Model:
DEVICE DW
SKU:
5588528
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Customer reviews

Rating 4.7 out of 5 stars with 7570 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Echo (1st generation) for its sound quality and ease of use, frequently citing these as top features. Many also appreciate its home automation capabilities and the convenience of accessing weather information and managing shopping lists. However, some customers expressed concerns about the price point and occasional issues with battery life, response time, connectivity, and setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 7,570 reviews
  • Rated 5 out of 5 stars

    Best of what's currently available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is not a review of the device as much as my opinion on which product to choose when trying to decide between this and Google home. Google home is the closest competition in this landscape and its still lacking in comparison to Alexa. All of the interesting features of Google home are non existent or slowly being released. Using these features as a selling point is disingenuous. More than that Google home constantly has trouble detecting my voice and doing any of the assistant commands. In the same environment the echo dot with budget hardware had better success rate. When it did detect it the time to action was x2 as long as Google home is much more "chatty".

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, i am enjoying my Echo. I have used it so far to play songs from Pandora, wake me up in the morning. tell me the weather and as a timer. Looking forward to learning lots more things it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprising as to what it can do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa wakes me up every morning and with out having to turn light on to see clock can just ask, Alexa what time is it, plus can do so much more, such as play songs from play list etc. worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound quality with deep bass and loudness, excellent voice recognition with noise cancelling. Lot of Alexa apps with integration with Logitech remote, Philips Hue home automation devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Welcome Alexa! Great addition to the Family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music (great sound), news, sports updates, commute condition and a whole lot more! The nice thing is more available content is consistently coming out. What a versatile, fun piece of electronics!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is larger than the dot but it provides a nice built-in speaker. I use it in my bedroom, where there are no external receiver/speakers and leave the dot downstairs connected to a larger speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    someone to talk to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is great. It provides useful information when it is properly set up in the app. It can control lighting, music etc. We have either the Echo or the Dot in each of our homes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the elderly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 81 yo mothers loves to be able to adjust lighting levels with voice commands through integration with Philips Hue devices, and my 84 yo dad laughs every time Alexa does as she is told and says "OK"

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Life changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a short term memory problem....going from the kitchen to find my phone to add something to my shopping list...I can forget that easy...being able to speak and add things to a list and have that list on my phone where ever I go...AMAZING...and that is just one perk...I love this item!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Amazind Alexa!! Hands down one of the best products I’ve ever purchased. Easy to register and set up. My 3 year old grandson loves to ask her to play his music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun and very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's fun and easy to listen to music, get weather updates, etc. On the useful side it makes operating your lights, garage door, and other items in your household; working them is very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smash hit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, the family's been going crazy with Alexa. Having her calculate math problems, asking about the weather, setting timers, playing our favorite songs on command - it's been great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Echo! Alexa,Xa,Xa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo is a nice addition to my ahem becoming automated home (not close). What I like with it are easy to use and setup, there still a lot of improvement to do but overall it's nice to have it as long the maker of it will continue to update Alexa to keep up with.this fast paced technology of us.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Much more than I expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you are looking for Alexa or a speaker for listening to music. Sleek design, great features, but I was pleasantly surprised with the sound quality this unit provides as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for a small speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Alexa, it's so convenient, I have it in my kitchen so its readily accessible for music and trivia! The sound is great, love the music choices and the shopping list is a fantastic option.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool offering from Amazon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Echo. This is actually the second one I purchased. I use it to set timers and alarms. We also use it to play music for our son and when family comes over to provide some background music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Future Today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have decided to buy a digital assistant this is the one to choose. Google home is good but not nearly as refined as Alexa. I have used both extensively and the Echo is the hands down winner.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is way better! I would recommend this product to someone that is going to use it to listen to music. I also have echo dot and those work nice too but Alexa seems more reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    outstanding buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, still getting the hang of all the features and really enjoying this - far more than I even imagined. If you're into sports and are looking for schedules, scores, etc. this is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    so much fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product, and are having so much fun with it. I can make a shopping list with it, get news, weather forecast , play our favorite music and so many other things that I have yet to discover.

    I would recommend this to a friend