Customer Ratings & Reviews
- Model:
- B0BHZT5S12
- SKU:
- 10765107
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
to a friend
Sluggish and limited apps
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super disappointed with how sluggish this was for a current gen device. The one app I needed wasn’t in the store. Finally got Google play store enabled and downloaded the app, but Bluetooth didn’t work so still couldn’t use it. Returned and got iPad instead.
No, I would not recommend this to a friendVery, very slow to do anything.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is firstly very, very slow to do anything. Secondly, you must login with your Amazon account otherwise it is useless. Once you login the device turns into an Amazon billboard with various ads appearing on screens like the Lock Screen and when the device is just in standby.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi John,
We are sorry to hear that you are not enjoying your Fire 10.1 Tablet. Upon set up of the device, you are prompted to log in with your Amazon Account so that the device can be registered under your name and account. This is for ease of use and if you choose to purchase any applications or games from the Amazon App store. From there, you do have the option to not see advertisements by going to settings on Amazon.com, not on the tablet. From there, you will click on to 'manage your devices. Then, tap devices and then select your Kindle e-reader or Fire tablet. Under Special Offers, click Remove offers. A pop-up window then displays the price to remove ads that you can choose to pay. This is up to your discretion.
Hope that helps!
So so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't my first choice. But I make do with it for now
No, I would not recommend this to a friendHD fire
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The display screen went out after using just a few times.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello RichardB,
Thank you for your feedback on the Amazon Fire HD 10. I am sorry to hear the screen display is not working. The Fire HD 10 has a standard one year warranty with Amazon. Amazon Customer service is available 24/7, you can reach them at 1-888-280-4331. I hope this information is helpful to get your device working properly for you. Thank you!
Lock screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tablet itself is fine but you can’t change the lock screen image
No, I would not recommend this to a friendFire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for some things. My daughter uses it for school.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi JustineS, thank you for your feedback. I'm sorry to see that you are less than completely satisfied with the Fire HD 10. I agree that the device is a great solution for students. Additionally, the Fire 10 HD has 25% faster performance than the previous generation and 3 GB RAM are ideal for seamless streaming, reading, and gaming. A 10.1" 1080p Full HD display brings brilliant color to all your shows and games. Binge watch longer with 13-hour battery, 32 or 64 GB of storage, and up to 1 TB expandable storage with micro-SD card (sold separately). Use the 5 MP front-facing camera to Zoom with family and friends, or create content for social apps like Instagram and TikTok. I hope this information is useful. Have a wonderful day!
Send me the product first
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product first..,..,...... ......,............
No, I would not recommend this to a friendDied after a few hours
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife to load some videos for a long flight. Worked fine on the way. Sadly, it died in Mexico before our return flight. Returned it to Best Buy and they replaced it. Set up the replacement, hopefully it will last more than 4 hours.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi RobertM,
We are happy to hear you had a positive experience with Best Buy. Should you need further assistance, or have questions about battery life and the tablets functions, please call us! The Fire HD 10 offers 25% faster performance than the previous generation and 3 GB RAM is ideal for seamless streaming, reading, and gaming. The 10.1" 1080p Full HD display brings brilliant color to all your shows and games. Binge watch longer with 13-hour battery, 32 or 64 GB of storage, and up to 1 TB expandable storage with micro-SD card (sold separately).
You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
Amazon ad made physical
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not get for school or adult purpose. A physical amazon ad that doesnt stop. Good for games.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi ChelseaM,
Thank you for your feedback on the Amazon Fire HD. I am sorry to hear the Amazon ads pop up and do not stop. There is a way to stop pop ups from your devices, To stop pop-up ads on a Fire tablet, first uninstall recently downloaded apps that may contain adware, and then clear the browser cache and disable notifications from unknown sources. For lock screen ads, you can either pay a fee on Amazon's website to remove them permanently, or for in-app pop-ups, you can identify and remove the adware-infected apps. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331.
maybe I got a lemon.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old Amazon Fire finally quit charging so I bought this one to replace it. It keeps freezing up. Thought it might be the internet connection, but I have another Amazon fire that I started using, and it works fine. Will be taking this one back.
No, I would not recommend this to a friendAmazon Fire tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second week I had it went really slow, randomly didn’t let me touch anything on the screen
No, I would not recommend this to a friendNot YouTube App
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not YouTube App for this tablet, and I just bought it because of the app, and I realized that YouTube is not compatible with this
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi EverG, thanks for taking the time to review the Amazon Fire HD 10 Tablet! I’m really sorry to hear it hasn’t met your expectations. I wanted to share that you can still access YouTube on your Fire tablet! You can do this by using the YouTube website through the Silk browser or by downloading a compatible third-party YouTube app from the Amazon Appstore. I hope this information helps you get more out of your device. Thanks again for your feedback!
Low Price, Low Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet maybe for kids, but it runs very slow and feels the price you pay.
No, I would not recommend this to a friendAmazon tablets are trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet is a piece of crap. I only replaced it because i paid for a warranty. If it breaks again or software glitches its going straight to the trash.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello JBoston1973. I am so sorry you are dissatisfied with your Fire tablet. We do appreciate any and all feedback that we can get on our products so that we can continue to iterate on them in software updates and future releases in order to be an excellent option between price and value for our customers. While we cannot troubleshoot with you through this forum, we would love the opportunity to assist in rectifying or enhancing your experience with your device by contacting Amazon Customer Support at 888.280.4331. Thanks again for your valued feedback and I hope you have a terrific day!
Slow
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet is slow, roblox makes it crash. If you are just using it to stream it would be okay. Not duriable at all.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello JoshuaR! Thank you so much for taking the time to provide feedback on your experience with your tablet. A couple of things you can do to ensure you are running the latest version of the device's software as well as of Roblox are as follows: 1. Search for Roblox in the Appstore and see if there is an update for it as this may cause it to crash if not. 2. Go to Settings, Device Options, System Updates to see if you are running the latest version. There will be an option to Update or Download Update if not. Lastly, you may also be running multiple apps in the background using up processing power making it run slower or even crash if you run a game like Roblox. You can tap the Multitask icon in the lower right of the screen to see what apps are still running and you can swipe up the ones you are not using to free up processing power before launching Roblox. I do hope that these tips help improve your experience and that you have a terrific day!
Sucks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a charge on our credit card. Trying to find out what the charge is. There is no wheres on this site to find it.
No, I would not recommend this to a friendNo ethernet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Ethernet compatible....so I returned it! Wi fi can be sporadic in some places.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi PeterC,
We are sorry about your experience. Amazon Fire 10 tablets are not directly compatible with Ethernet connections. They are designed to connect to the internet exclusively via Wi-Fi. You cannot use an Ethernet cable with a Fire tablet, even with an adapter.
We hope you found a solution that works for you!
Defective tablet.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tablet was defective. I was very disappointed because I live two hours away from the closest store so I haven’t been able to return it yet.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Ivygrey23! I am terribly sorry that you received a defective tablet. I would recommend reaching out to Amazon Customer Support at 888.280.4331 to troubleshoot further and explore what options are available to you. This may assist in resolving your problem with your tablet and save you that trip to the store potentially. I hope this helps so you can enjoy your purchase and I hope that you have an amazing day!
Amazon iPad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very slow and even when using wifi it is still very slow
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello RehemaM,
I am sorry to hear your Amazon Fire 10 is working slowly. There are a few things to try to get it work faster. A slow Amazon Fire HD 10 can often be improved by clearing app cache, uninstalling unused apps, and ensuring the device has enough free storage space. Restarting the device and keeping Fire OS updated are also important steps to take. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331.
Screen cracked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good quality screen cracked not even a month in
No, I would not recommend this to a friend