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Customer Ratings & Reviews

$189.99

Customer reviews

Rating 4.8 out of 5 stars with 757 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers appreciate the Fire HD 10 Kids Pro for its durability and great screen size, making it a favorite among kids. The tablet also boasts good battery life and excellent parental controls. While the speed is satisfactory, some customers have expressed concerns about the storage capacity and the thinness of the case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 757 reviews
  • Rated 3 out of 5 stars

    Tablet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet for my 5yr old son but shell(blue) siding is coming apart.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what we were looking for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on the tablet but our kids love youtube kids. Couldn't download the app for some reason but had access to random youtube kids videos. Gave them to family members to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The future I like the least

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device for my 5 year old because I thought I will have more control of it, however it don't seem that way. i set up daily screen time on the device but it appears my son can continue playing games on the tablet after the screen time comes. what is the purpose of screen time if it don't stop the kid from being able to access the device completely. Unless I am not doing it right and someone needs to show me how to do it

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, EMMANUELG. Thank you for taking the time to leave a review on the Fire HD 10 Kids Pro tablet. On Desktop,
      Go to Parent Dashboard and select a child profile.
      Select Set Up Screen Time.
      Toggle to activate Daily Time Limits. This step lets you control how long your child can use their device each day.
      Under Schedule, add screen time limits.
      Select Next and choose the days the limits should be applied.
      Select Apply Changes.
      If you have any questions or need further assistance with the device, I recommend contacting Amazon Customer Support at 888-280-4331. Thank you again, have a great day! AmazonDevices

  • Rated 3 out of 5 stars

    Good for few weeks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good for a while. Then after a month of having it she can no long make or receive calls from the Alexa app and it starts play videos in the middle of my daughter math games.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amzon for Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it didn't turn out as we expected this product to help our kid.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi user594998,

      Thank you for taking the time to share your feedback about the Fire HD 10 Kids Pro. We're sorry to hear that the tablet didn't turn out as you expected to help your child.

      We understand that choosing the right device for kids can be challenging, and it's disappointing when a product doesn't meet your family's needs or expectations. We'd love to better understand what aspects didn't work out for you - whether it was the parental controls, the content available, the device performance, or something else entirely. Your feedback would help us improve and also assist other families making similar decisions.

      If the Fire HD 10 Kids Pro isn't the right fit for your family, you're welcome to return it to Best Buy within their return window for a full refund. Alternatively, if there are specific features or settings you'd like help with, we'd be happy to provide guidance to see if we can make it work better for your child's needs.

      We appreciate you giving the Fire HD 10 Kids Pro a try, and we're here to help if you need any assistance. AmazonDevices

  • Rated 1 out of 5 stars

    This was the first bad product I have gotten from

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the product home and it absolutely did not work!!

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello StacyB,
      I am sorry to hear your Fire HD Kids Pro 10 was having issues. To fix setup issues on your Fire HD 10, try restarting the device, updating the software, verifying the Wi-Fi connection, and ensuring the correct Amazon account is being used. If problems persist, a factory reset might be necessary. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Hope this helps, have a nice day. AmazonDevices

  • Rated 1 out of 5 stars

    Scam

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tablet for my son for Christmas and payed over a hundred dollars for the protection plan. The tablet stopped charging after only two months now and Best Buy only gave me the price of the tablet back on a Best Buy card. Don’t buy this tablet and don’t get scammed for a protection plan either because they don’t fix it at all. I will never shop Best Buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need to learn how to package items better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box came damaged due to VERY heavy items being put on TOP of this! Very poor packaging...just praying it works come Christmas day

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok inguess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product but needs a tougher case dripped once by my 3 yo onbthe carpet and broke. Used the ins program 1 and done

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Angelom! Thank you for your feedback on the experience you had with your Fire HD 10 Kids Pro. I am glad they were able to replace your device for you so that you can be back to enjoying your device. As for the insurance, I do not know if you are referring to Best Buy's service or Amazon's warranty. If you did in fact mean Best Buy's I did want to point out that in addition to that, you do also have a 2 year worry free guarantee on our Amazon Fire Kid's tablet lineup. So if you do experience any other breaks like this one, feel free to contact Amazon Customer Support at 888.280.4331 for the options available to you. Thanks so much for your feedback and I hope you have a phenomenal day! AmazonDevices

  • Rated 1 out of 5 stars

    Amazon tablets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like the product . We can t chage anything .never again . Samsung are better

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, DoraE. Thank you for taking the time to leave a review on the Fire HD 10 Kids Pro Tablet. Unfortunately, I don’t have enough information to offer helpful troubleshooting advice. Please feel free to contact Amazon customer support directly at 888-280-4331. Again, thank you for taking the time to leave a review and have a great day! AmazonDevices

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage! We haven’t even had this a month and it’s not working. The screen will not switch between profiles and will not reset. What a waste of $150

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello ColleenQ! I am sorry you are having issues with your Kids HD10. Anytime your device freezes, you can press and hold the power button for 10-30 seconds and it will power down and then you can try powering it back up. Many times, this resolves any issues of freezing. You can check your software updates as well by going to Settings>Device Options>System Updates. This can sometimes be the cause of a device not working correctly. Lastly, you do have a 2 year free guarantee with this device that you can get assistance with as well as further troubleshooting by contacting Amazon Customer Support at 888.280.4331. I hope this helps improve your experience with your tablet and that you have an awesome day! AmazonDevices

  • Rated 1 out of 5 stars

    Terrible experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the worst experience in receiving this product.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi RosaA,

      We are so sorry to hear you are not happy with your Fire Kids Pro 10.1 Tablet. You can call Amazon customer service, available 24/7 for assistance on the device. You can reach them at 1-888-280-4331.

      Hope that helps! AmazonDevices

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kids Tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect device for children to explore and learn on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grand babies loved it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for kids to use. Big enough it share put up on the table or back seat when traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice for best parental controls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent this is my 4th one I got I can control all setting from my phone set times to shut off an turn on set age limits and best of all they don’t do homework they see me pull out my phone an freak out because they know with a touch of the button I can shut it off instantly from my phone only down side is the memory but adding a memory chip solves that I would get alerts to approve a game and they send like 10 games at a time so getting a bigger memory chip is a must they don’t like the screen that says more space needed but over the years they only cracked one screen so it’s very durable they drop them all the time an I’m getting the newest model today I got the wrong one for Xmas I thought it was the PRO like her old one but my mistake but overall great setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my littles! I like being in control of their content.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little tablet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought ir for my 6 year old grandson for Christmas and he just loves it! Does everything as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet came very quickly. It was a gift for my granddaughter who I think hasnt put it down since Christmas. There have been no issues with it at all. It is very durable also. Great buy all the way around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 2 year old she really seems to like it on car rides

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kid rugged. Kid proof.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our grandson absolutely loves this tablet. It’s good and sturdy and kid proof. Very kid friendly. Very easy to use and carry around. Best Christmas buy.

    I would recommend this to a friend