Customer Ratings & Reviews
- Model:
- B0BL6DCNGR
- SKU:
- 6562291
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.8 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers have good things to say about the overall performance, durability, and ease of use of this tablet. Users also frequently praise the generous screen size, reliable battery life, and effective parental controls. While the device is highly regarded for its speed and functionality, some users have expressed minor concerns regarding the thinness of the case and the limited storage capacity.
This summary was generated by AI based on customer reviews.
kids tablet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good kids tablet sometimes hard to get around things so the kids can do what they wanted it for.
I would recommend this to a friendIt’s ok
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No the best tablet I’ve bought but also not the worst kids have fun play games and watch videos but other than that it’s meh
No, I would not recommend this to a friendTablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter. It met my expectations, and she’s happy… so it's a win.
I would recommend this to a friendNice improvement!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They just keep getting bigger and better! Nice improvement on the camera too.
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 10 year old granddaughter loves it. I personally have not used it.
I would recommend this to a friendChilds tablet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics, storage and streaming is pretty great. Screen is very iffy though. Even with the case, 4 yr old dropped it once and it shattered the one corner.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, CharitybethJ. Thank you for taking the time to leave a review on the Fire HD 10 Kids Pro tablet. The Fire HD 10 Kids Pro tablet comes with a 2-year worry-free guarantee. If it breaks, return it, and we’ll replace it for free. Here is the link to contact Amazon about your Amazon Fire HD 10 Kids Pro: https://www.amazon.com/gp/help/customer/display.html?nodeId=G201606410. We recommend you open the link using a computer. There is a "Contact Us" button on the left side of the page, in the "Quick solutions" box. This will open a chat with your registered devices on your Amazon account, so make sure you are signed into the account your Fire HD 10 Kids Pro is attached to. Once you have the chat open, the bot will ask which device you want help with. After a few questions, you can access the device warranty details and receive instructions on how to redeem it. You can also contact Amazon customer service 24/7 for assistance with the device. You can reach us at 1-888-280-4331. I truly hope this helps resolve your concerns. Have a great day!
- Cons mentioned:Storage
Very little storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the very limited storage.Had I known I would not have bought it.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi DavidV,
We are sorry you are not enjoying the Fire HD 10 Kids Pro. The device offers 32 GB of storage and up to 1 TB of expandable storage (sold separately) which leaves space for books, movies, games, and more.
If you have further questions on this, call us! You can call Amazon customer service, available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
Great, but takes forever to charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for kids, however it does not come with a charger box (only a cord), also takes a long time to charge.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Babigurl069,
We are happy to hear you are enjoying the Kids 10 Pro Tablet. Fire Kids Tablets typically takes 3-5 hours to fully charge from empty. Newer models with fast charging capabilities may charge in 2-3 hours. If the tablet has some battery life remaining, the charge time will be less.
If you have further questions, please call us. Amazon customer service is available 24/7 for assistance on the device. You can reach us at 1-888-280-4331!
Hope that helps!
Kids Pro tablet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't love youtube and you can only play Amazon story. Games
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi FraciscoC, thank you for your feedback about the Fire HD Kids 10 Pro tablet. I am sorry that you have had a negative experience with the device thus far. Unfortunately, the YouTube app is not available for Fire Tablets at this time. However, you can download a web browser version of the app by searching for YOUTUBE in the Amazon App store while logged in to the Adult Profile. Then, you can approve it for use the same way you do other apps for the Child Profile. Hopefully this information is useful. Thank you again, wishing you a Happy Holidays!
Ok for toddlers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rather get the kids iPads. To clunky to operate and the user interface could use some help.
No, I would not recommend this to a friendYouve been warned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing overheats and keeps restarting you get what you pay for
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello lyte44,
Thank you for sharing your feedback on the Fire HD 10 Kids Pro. I'm sorry to hear that you're experiencing overheating issues and constant restarting with the tablet. These are serious hardware problems that prevent the device from functioning properly and create a frustrating experience for both you and your child.
Overheating and continuous restarts are not normal behavior for the Fire HD 10 Kids Pro and suggest there may be a defect with your specific unit. Here are a few troubleshooting steps that might help:
Ensure proper ventilation by removing any cases temporarily and using the tablet in a cooler environment
Check for system updates in Settings > Device Options > System Updates
Perform a factory reset if the device is accessible enough to do so
Avoid resource-intensive apps to see if specific apps trigger the overheating
However, given the severity of the overheating and restart issues, I strongly recommend contacting Amazon Customer Service at 1-888-280-4331 or through your Amazon account. They can run diagnostics and arrange a replacement, as these symptoms indicate a likely hardware defect that won't be resolved through software fixes alone.
Your feedback helps us identify when products aren't meeting quality and safety standards, and I appreciate you taking the time to warn other customers about your experience.
Tablet
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tablet for my 5yr old son but shell(blue) siding is coming apart.
I would recommend this to a friendNot what we were looking for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great deal on the tablet but our kids love youtube kids. Couldn't download the app for some reason but had access to random youtube kids videos. Gave them to family members to use
No, I would not recommend this to a friendGood for few weeks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good for a while. Then after a month of having it she can no long make or receive calls from the Alexa app and it starts play videos in the middle of my daughter math games.
No, I would not recommend this to a friendThe future I like the least
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this device for my 5 year old because I thought I will have more control of it, however it don't seem that way. i set up daily screen time on the device but it appears my son can continue playing games on the tablet after the screen time comes. what is the purpose of screen time if it don't stop the kid from being able to access the device completely. Unless I am not doing it right and someone needs to show me how to do it
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, EMMANUELG. Thank you for taking the time to leave a review on the Fire HD 10 Kids Pro tablet. On Desktop,
Go to Parent Dashboard and select a child profile.
Select Set Up Screen Time.
Toggle to activate Daily Time Limits. This step lets you control how long your child can use their device each day.
Under Schedule, add screen time limits.
Select Next and choose the days the limits should be applied.
Select Apply Changes.
If you have any questions or need further assistance with the device, I recommend contacting Amazon Customer Support at 888-280-4331. Thank you again, have a great day!
This was the first bad product I have gotten from
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the product home and it absolutely did not work!!
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello StacyB,
I am sorry to hear your Fire HD Kids Pro 10 was having issues. To fix setup issues on your Fire HD 10, try restarting the device, updating the software, verifying the Wi-Fi connection, and ensuring the correct Amazon account is being used. If problems persist, a factory reset might be necessary. If these steps do not help and you are still experiencing issues, you can reach out to Amazon Customer Support 24/7 at 1-888-280-4331. Hope this helps, have a nice day.
Scam
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tablet for my son for Christmas and payed over a hundred dollars for the protection plan. The tablet stopped charging after only two months now and Best Buy only gave me the price of the tablet back on a Best Buy card. Don’t buy this tablet and don’t get scammed for a protection plan either because they don’t fix it at all. I will never shop Best Buy again.
No, I would not recommend this to a friendNeed to learn how to package items better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box came damaged due to VERY heavy items being put on TOP of this! Very poor packaging...just praying it works come Christmas day
No, I would not recommend this to a friendOk inguess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good product but needs a tougher case dripped once by my 3 yo onbthe carpet and broke. Used the ins program 1 and done
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello Angelom! Thank you for your feedback on the experience you had with your Fire HD 10 Kids Pro. I am glad they were able to replace your device for you so that you can be back to enjoying your device. As for the insurance, I do not know if you are referring to Best Buy's service or Amazon's warranty. If you did in fact mean Best Buy's I did want to point out that in addition to that, you do also have a 2 year worry free guarantee on our Amazon Fire Kid's tablet lineup. So if you do experience any other breaks like this one, feel free to contact Amazon Customer Support at 888.280.4331 for the options available to you. Thanks so much for your feedback and I hope you have a phenomenal day!
Amzon for Kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it didn't turn out as we expected this product to help our kid.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi user594998,
Thank you for taking the time to share your feedback about the Fire HD 10 Kids Pro. We're sorry to hear that the tablet didn't turn out as you expected to help your child.
We understand that choosing the right device for kids can be challenging, and it's disappointing when a product doesn't meet your family's needs or expectations. We'd love to better understand what aspects didn't work out for you - whether it was the parental controls, the content available, the device performance, or something else entirely. Your feedback would help us improve and also assist other families making similar decisions.
If the Fire HD 10 Kids Pro isn't the right fit for your family, you're welcome to return it to Best Buy within their return window for a full refund. Alternatively, if there are specific features or settings you'd like help with, we'd be happy to provide guidance to see if we can make it work better for your child's needs.
We appreciate you giving the Fire HD 10 Kids Pro a try, and we're here to help if you need any assistance.