Customer Ratings & Reviews

Hi! Thank you for your feedback about the Fire HD 8 Kids Edition. I'm sorry to hear you feel the tablet isn't well-suited for children who are advanced or fast learners. The Fire HD 8 Kids Edition comes with Amazon Kids+, which offers age-appropriate content, but you can customize the experience to better match your child's abilities. Access Parent Dashboard through the Amazon Parent Dashboard website or app to adjust age filters upward, allowing access to more advanced content that matches your child's learning level. Add educational apps and games designed for older age groups by browsing the Amazon Appstore and manually adding challenging content to your child's profile. Set up multiple child profiles with different age settings if you have children at various learning levels, and utilize the Learn First feature to prioritize educational content before entertainment. You can also supplement the built-in content by sideloading educational apps or using web browser access for advanced learning websites, and consider pairing the tablet with external educational subscriptions like Khan Academy Kids, ABCmouse, or other advanced learning platforms that offer apps compatible with Fire tablets.

If the content limitations remain a concern for your advanced learner, you might explore the standard Fire HD 8 (non-Kids Edition) with parental controls manually configured, which provides more flexibility in app selection and content access while still maintaining appropriate supervision. If you need further assistance customizing the tablet for advanced learners, contact Amazon Customer Support at 1-888-280-4331 (available 24/7). Thank you for sharing your experience.

Hello, JasmineG. Thank you for taking the time to leave a review on the Fire HD 8 Kids tablet. While YouTube is not a downloadable app within the Amazon Appstore, you can still use YouTube via the installed web browser called Silk. If you have any questions or need further assistance with the device, I recommend contacting Amazon Customer Support at 888-280-4331. Thank you again, have a great day!

Hi Keishaw325! Thank you for your feedback on the Fire HD 8 Kids tablet. I'm sorry to hear about the freezing and slow performance issues you're experiencing. To help improve the tablet's performance, start by ensuring your device has a strong and stable internet connection, as connectivity issues can cause freezing and slow response times. Power off the device completely, wait 30 seconds, then power it back on to clear temporary memory. Make sure the tablet is fully charged, as low battery can affect processing speed. Check what apps are currently running and close any that are not in use, since multiple apps running simultaneously can cause freezing and slowdowns. Go to Settings > Apps & Notifications > Manage All Applications, select problematic apps, and clear their cache to free up memory. Check your available storage by going to Settings > Storage, and if storage is nearly full, remove unused apps, photos, or videos, or add an SD card for additional storage, as low storage is a common cause of freezing. Ensure your Fire tablet is running the latest software version by going to Settings > Device Options > System Updates. If the freezing persists, you can perform a factory reset to restore the tablet to its original state, though this will erase all data. If these troubleshooting steps don't resolve the performance issues, Amazon Customer Service is available 24/7 for assistance at 1-888-280-4331 for additional assistance. I hope this information helps improve your tablet's performance, and thank you for bringing this to our attention. Hope you have a great rest of your day!

Hi there, RichardL! Thank you for your feedback about the Fire HD 8 Kids tablet. I’m sorry, but with the information you’ve given, I can't provide detailed troubleshooting or help. If you're facing any problems with your device, please reach out to Amazon's customer support directly at 1-888-280-4331. They are ready to assist you and ensure you enjoy using the tablet. Your satisfaction is important, and they can help solve any issues you might have. Thank you for understanding!

Hi! Thank you for your feedback on the Fire HD 8 Kids tablet. I'm sorry to hear you're disappointed with your experience. If you encountered functionality issues, here are some troubleshooting steps that might help: ensure the device has a strong internet connection, restart the tablet by holding the power button, make sure the tablet is fully charged, and close any apps running in the background. If performance issues persist, you can check for software updates by going to Settings, then Device Options, and selecting System Updates, or reset the device to factory settings if needed. If you're still experiencing problems with the tablet, Amazon Customer Support is available 24/7 at 1-888-280-4331. I appreciate you taking the time to share your experience with us.

Hello Lacey,

Thank you for taking the time to share your feedback about the Fire HD 8 Kids tablet. I'm sorry to hear that you're experiencing issues with the speaker volume.

For the best audio experience, I recommend checking these quick solutions:

Make sure the volume is turned up using both the physical buttons and in-device settings
Check if any case or cover might be blocking the speaker
Verify that no debris is blocking the speaker openings

If you're still experiencing issues after trying these steps, please contact Amazon Customer Service at 1 888 280-4331 as this may not be typical performance for this tablet. They can help troubleshoot the sound quality.

Your feedback helps us improve our products for all customers.

Hello, DoraE. Thank you for taking the time to leave a review on the Fire HD 8 Kids Tablet. Unfortunately, I don’t have enough information to offer helpful troubleshooting advice. Please feel free to contact Amazon customer support directly at 888-280-4331. Again, thank you for taking the time to leave a review and have a great day!