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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2453 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Fire Kids Edition tablet for its durability, ease of use, and educational value. Parents appreciate the parental control features and kid-friendly design. Some customers have concerns about battery life and storage space, while others find the screen and memory to be lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,453 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    It’s a NO for me

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this product for less than a year and it cannot charge anymore. I don’t know what happened, I tried charging it one day and it won’t charge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good till when we first got it for my son. After a month of non-heavy usage, the tab stop holding charge. Battery dies fast. Looking to getting ours replaced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet is very slow and it takes time for something to response. Like sometime I have to wait for the keyboard to appeared. Other then that its OK for my 2yrs old to use it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    love the case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love I there is more then one color for the case. Love the protection it gives, didn't like that I had to put a credit card on it to be able to use it. other then that we like them lots

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice and compact great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is space. It always saying no space with a 64 gigabit sd card... Go figure. Has its ups and down. But definitely great to keep the younger children occupied...

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Absolutely Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could rate this tablet a 0 star I would. I traded it in the the latest generation iPad they had on sale for my 4.5 year old. We had this tablet less than a week and it would freeze, lag and just turn off randomly. I called to ask about exchanging it and the Best Buy associate let me know that it has one of the worst processors in the device and he would never recommend that tablet to anyone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WAS A PURCHASE MADE FOR A FAMILY FRIEND WHO HAD A DAUGHTER TURNING 7. SHE GOT THE DEVICE HOME AND WAS REQUIRED BY AMAZON TO PUT A CC ON FILE IN ORDER TO SET IT UP.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Bought 2

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough memory or ability to stop kids from downloading and to much 3rd part software

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working within 1st month.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this tablet for my 7 year old daughter for Christmas through Best Buy online. It stopped turning on within 3 weeks of opening. Luckily we made the last day possible to exchange the tablet at Best Buy but it had to be mailed to us because Best Buy were sold out. Unfortunately, if this happens again (there is a 1 year no questions asked warranty) Best Buy will not do the exchange. We will have to go through Amazon and pay the shipping charges.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes you add a payment method and advertises paid games to kids and makes it easy for them to buy them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily accessible by kids with camera access. Would have loved to see more kids application to help intellectually such reading or math solving apps.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for about a month, now can’t do anything. Won’t charge, won’t turn on, and to late to return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Too slow

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything on this tablet works good but as soon as you download things it becomes slow.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is not easy to use....ipad blows this away....broke down after a few months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best for all around use

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were fun for more of an educational purpose. But no YouTube for kids which is a letdown.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good tablet but I was very disappointed that I couldn't download apps and games from Google play store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my niece, she is 2 years old. You need to buy a amazon card for download it the games. I returned back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grand daughter like the fire HD 10 better. But it stopped working and when I took it back I ended up with the fire HD 7

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tablet for little ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed the power cord was defective, and hard to find a new one, you pay $100 for a tablet and can't be used

    I would recommend this to a friend
  • Pros mentioned:
    Case

    Rated 2 out of 5 stars

    Nothing Special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a basic Amazon tablet with a heavy duty protector case already attached.

    No, I would not recommend this to a friend