Customer Ratings & Reviews

It made a great gift for a family member they really enjoy it!

Best family entertainment for long trips and keeping the peace on the road! Connecting is a breeze and is very user friendly

He loved the tablet so much. It’s basically a bigger phone and very user-friendly.

Product is very well made, easy to set up and easy to use. I love it.

The tablet cost is excellent, and the interface is simple and not cluttered. It has much storage space for what I use it for. This is the third fire tablet that I have purchased.

Awesome device for multitasks and reading comics ♡ glad to see Amazon making high end tablets again!

I've used multiple Amazon Fire tablets over the years. Generally serving as capable and cost-effective content consumption devices oriented around Amazon's digital offerings, they've never been head turning devices, usually sticking to unassuming black plastic designs. The Fire Max 11 eschews this trend for a more premium look, with a large and vibrant 11" screen and a metal chassis that features a fingerprint reader in the power button. The Fire Max 11 is capable of being used with separately sold keyboard case and pen, and this combination marks Amazon's foray into the productivity tablet market. Alas, it is software--specifically, the aging fork of Android that Fire OS is based on, and the accompanying, anemic Amazon app store--that mainly serves to hold this device back. The Fire Max 11 is a nice looking, and feeling, tablet. With 64GB of internal storage plus an available microSD card slot, there's plentiful potential storage. The fingerprint reader resides in the power button on the side, and I found it reasonably fast and accurate, although in many configurations you might well find it much quicker to simply use a passcode. The screen is a 1200x2000, 11" screen that's bright and appealing. While making some gestures towards being a productivity tablet with its size, storage, and available accessories, the aspect ratio here again lends itself more towards content consumption--for productivity, I'd prefer more vertical height when in landscape mode. Still, with the nice screen and stereo speakers (but alas, like so many other devices, no headphone jack, so Bluetooth only) it's a compelling content consumption device, especially if you're invested in the Amazon digital ecosystem for music, movies, and books. Battery life is good, and performance is zippy and responsive. Going around the device you'll find the connectors for the keyboard accessory, volume controls and power, the SD card slot, and the stereo speakers. On the back is a single 8MP camera, while another camera resides at the top (when in landscape mode) on the front. Thankfully, the Fire Max uses a Type C port for charging. Wireless connectivity consists of WIFI 6 (I got 422Mbps download speeds during testing off my Netgear Orbi router system and 1Gbps fiber connection, typical for my WIFI 6 devices) and Bluetooth. The ultimate problem with this device--and if I were reviewing solely on it being a productivity tablet I would be much more negative--is that the OS, which is a fork of Android a few versions behind, is outdated and very busy, and the app selection far too limited. What productivity software is available is largely limited to Microsoft Office offerings, so if you're a Google Workspace user, you're somewhat out of luck unless you want to attempt running everything through the Silk browser. Likewise with any AI services--there are basically no apps available. Given the evident partnership with Microsoft to supply productivity software, allowing Microsoft's very good Chromium-based Edge browser on the platform would seem an obvious improvement, which would also give better access to Bing AI. Things aren't so dire on the content side, with the obvious exception of Google's Youtube, which exists as a browser shortcut only. Netflix, Spotify, Max, and Disney+ are available alongside Amazon's own robust offerings for Prime members, so finding things to watch, read, or listen to is no problem. Ultimately, because of the nicer hardware, snappy processor, and large, inviting screen, I would recommend this as the best possible Amazon Fire tablet for content consumption. For that purpose, the limitations of the software do not hold the tablet back from being a very satisfying alternative to an iPad or another Android tablet. However, the software is just not there for this to be a really useful productivity tablet, for which I'd probably look elsewhere. This is, without doubt, the best hardware I've seen Amazon release as a tablet. They just need to bring the software up to the same level.

overall works ok, but every once in awhile it freezes up and I have to restart it. I never had that problem with the HD Kindle Fire 10s

that was quickly to pick up! this product was so convinient gift for my brother. He loved it. I am so happy for it! This tablet was good deal also I love Best Buy Store as always Thanks ;)

The girl at the door said all were sold out, so she took me to the register to order one. She was very helpful. I got one delivered to me in 2 days..She made one happy customer

Love my kindle..i mostly use it for church..with my bible app..love it..easy to find what i need with my kindle..absolutely love it...

Wanted something to read on, and this is perfect for me.

Great product and great price made a great Christmas gift

It’s a nice tablet. A bit hard to find things and figure out how to use it. So not really user friendly. My son likes it.

Screen will freeze regularly. Holding it upright precludes it from operating. Very disappointing tablet. My older model functioned much better.

Great little tablet for kids, size is great and meets needs

Great place to buy electronics! They help was great I felt like a kid in a candy store

Love it. Quality tablet charges a little slower than most tablets but that's okay

Service was friendly, efficient and excellent in every way.

Awesome device. My mom loves to take it to church with the keyboard attached to it. And good for reading books too!