Customer Ratings & Reviews

The product seems OK but I can't be sure because I don't know anything about it. I asked if it came with instructions (I am 79 and computers, etc, used to come with them). They said yes however that isn't so. Everything has gone downhill from that time on. I realize I am backwards "techwise" now that I have retired so it must be my fault. However, it still sits unused on the table.

I have had a few Amazon Fire tablets over the years, back to their very first HDX model. Today, most tablets, while they vary in power and resources, are capable of many of the same functions as a laptop, with the added addition of a touch screen and a bit more portable and lightweight, and you can use them while holding them in your hand. Amazon’s tablets are designed to be more affordable, but also more limited. They are sometimes underpowered and are limited in software, but are easy to use and kid-friendly. The point to remember when considering an Amazon Fire Tablet is that it is made by Amazon and designed to consume Amazon resources. If you live in Amazon’s service universe, meaning Amazon Prime Video, Amazon Music, Amazon Alexa, Kindle, Audible, and Amazon’s own app for shopping, the Fire Tablet line is made for you. Everything you need is available on the device from the start, you are automatically signed into it just by signing into the device. In addition to these services, Amazon does have an app store, and it does have apps that may be exactly what you are looking for, or similar. The store has grown over the years, and while it is not on par with the selection of the Google Play Store or Apple’s App Store, there are usable apps to meet your needs if you are willing to be flexible. You won’t find YouTube, Google Docs, or Microsoft Office apps here. You WILL find Netflix, TikTok, Disney+, Hulu, HBO Max, Paramount Plus, and even Philo. You will also find alternatives, MobiSystems Office Suite, a competitor to the Microsoft Office suite, which has both a paid and free version. In other words, if you are flexible about the exact version of an app, Amazon’s Appstore has some useful apps to make your device more usable to you. --HARDWARE EXPERIENCE-- I have had all sizes of Amazon’s Fire tablets over the years. They are generally lightweight, but a bit bulkier than Apple’s iPads and even a lot of Samsung tablets. They also had a lower quality feel with plastic backs and thick bezels. The Fire Max 11 is the thinnest Fire model I can remember. The metal back adds a little weight, but barely, and it feels sturdy and of much higher quality. The bezels are thicker than the competition, but a lot better than older Fire tablet models. This tablet also includes a fingerprint reader on the power button which worked well for me, a nice addition for an Amazon tablet. Having a micro SD card slot means I don’t have to worry about the amount of storage this tablet has since I can easily expand it. The speakers on this tablet are not that great. In listening to music, they lack bass and have a limited range. They are sufficient for watching some videos, but your music experience will be much better with a Bluetooth earpiece (because there is no headphone jack either). The Fire Max 11 also has a keyboard and stylus designed to make it a more productive device. These really help to set it apart from its usual “media consumption device” reputation of Fire tablets. Because of its larger size, combining it with these tools makes it feel a little more like using a laptop, but without the weight and bulk. --SOFTWARE EXPERIENCE-- It is a widely known fact that Amazon tablets can have the Google Play Store and Google Services added to them. Amazon’s Fire OS is based on Android, so if you are accustomed to Android, you will have no problem getting used to a Fire tablet. Adding Google Play and Google Services will allow you to add the “real” YouTube app, along with full access to the Google Play Store. You will also be able to download the more familiar Microsoft Office apps from the Play Store, along with design apps, including those from Adobe and Affinity. The ability to do this is easily found by searching the internet. Regardless, for the purposes of this review, and because Amazon does not advertise or promote this ability, I will not be basing my review on this usage. I am focusing on the usability of this tablet as Amazon designed it, and for those not comfortable with technical changes necessary to add these services. Upon turning the Fire 11 Max tablet on, setup was quick and easy. I already have an account with Amazon and it offered to setup my tablet according to the most recent one on my account. I opted not to do this to experience the tablet in the stock form. After a device update, I was able to immediately go to Prime Video, Amazon Music, and my Kindle account – nothing more to do. At some point, the tablet did offer to set up Microsoft 365. I set this up and signed in. However, this is more of an online/browser-like experience of the Office apps, with limited toolbars. It was sufficient to type up a Word document or a quick basic spreadsheet, but limited in many ways. I had previously purchased MobiSystems Office Suite from the Amazon App Store, a competing product to Office but with a more familiar interface, and I found this to be a much better experience and an app I would recommend. The lack of Affinity or Adobe software products means a limit on some creative work. There are numerous apps for photos editing in the App Store, but most have few features and just don’t have the quality that a professional designer is looking for. There are some familiar games in the App Store, everything from Minecraft, old guilty pleasures like Candy Crush, and many others. However, the Amazon App Store is still very limited, so you will find similar games to some of those you may be looking for, but they may not be exactly what you want. If ever there was an argument to put Google Services onto an Amazon device, the web browser would be the number one reason. The Silk Browser is not terrible in performance, but it is extremely limited. For one, it does not support browser extensions. This is a major turnoff for me, as an avid user of a password manager and certain security extensions like Ublock Origin. If you need to do a quick search on the internet, the Silk Browser will do, but if you like to customize your web browser even a little bit, this one will disappoint. There are currently no other web browser options in the App Store. The overall experience I had with the tablet was excellent. No major slowdowns or lag. Like most devices, I’m sure this will develop over time, but for now, the performance of the hardware met everything I tried to do on it with no trouble at all. --OVERALL OPINION-- The Amazon Fire 11 Max is a step up for Fire Tablets, especially combined with the keyboard and stylus. This is a lightweight, portable device that can get work done, in addition to the normal activities of these tablets - watching a movie, reading a book, or playing a game. Its display is large enough to be combined with the matching keyboard and used comfortably at your desk or the coffee shop, but small enough to fit on an airplane tray table. Unfortunately, Amazon’s App Store is very limited, so you must be flexible with the apps you’re willing to use, unless you want to go sideways with it and install the Google Play Store. If you use Amazon services, however, this is a clean and easy device to use that will meet your entertainment and productivity needs.

This is an awesome tablet. I love all of the features about it.

This product is straightforward and easily utilizable. The screen display is excellent.

Love it, perfect size. Good quality. Works perfect.

Great product for reading books as well as using apps.

Much better sound and graphics than earlier versions.

Great tablet for media consumption and a gateway into the amazon ecosystem!

It’s amazing! My daughter enjoy it! It’s a great tablet for kids!

Great tablet no issues with it at all very pleased

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Great product. Great graphics and features. Fast shipping

Nice display and can carry lots of my reading material.

The Amazon Fire Max 11 is best tablet Amazon has ever released, with a better design, more power, more RAM, and a nicer screen than any previous Fire device. It is polished in ways that other Fire devices are not, and it has the potential to be an exellent tablet, even replacing a laptop for most modern work tasks. It is also endlessly frustrating if you don't know how to get around the roadblocks Amazon sets up that make the device nearly unusable. Specifically, the giant mega retailer has released an Android tablet that uses almost none of Google's excellent Android features, instead pushing its own half-baked apps, laughably barren app store, and confusing UI. And then there are the ads. Back to the beginning, though. Out of the box, the Fire Max 11 impresses with its design. The tablet is covered in dark grey aluminum which looks really good, with volume and power buttons along the right side of the screen, a magnetic landing pad for Amazon's new stylus on the right side, two speakers along the top, and magnetic mounts for the keyboard case on the bottom. The fit and finish of the button and speakers is impressive, but I would have preferred them to be just a little more "clicky." Inside the box along with the tablet are a USB-A to USB-C cable, a charger, and litle else. The early user experience is fine. You sign into wi-fi, add your Amazon account, perform some updates, and select some apps. There is a short welcome video and then you're off to the races! You might head over to the app store and start looking for your favorite Android apps to download, and... you'll be lucky if you find more than a handful. There is no YouTube app, no YouTube music, no Chrome browser, no Gmail, and the list goes on and on. Of course, you could always access these services through Amazon's own Silk web browser, perhaps setting up dozens of new bookmarks for sites that correspond with the apps you can just go download on your phone. But it's 2023, and you shouldn't have to do all these workarounds to deal with Amazon's travesty of an app store. There is another way, but it isn't for the faint of heart: sideloading apps. By finding the appropriate files online (from a trusted source), you can install the Google Play store onto the Fire Max 11. Once that's done, you can have all your favorite Google apps and get them all to almost work just right. Don't expect the Chrome browser to work for you if like to sync your bookmarks and passwords to the same email address you used to log in to your Amazon account on the Fire, but you can get most everything else you need working, and Microsoft's Edge browser (which does work and sync with your Google account) is bascially just a Chrome skin these days anyway. Oh but of course, this is an Amazon product, so it should handle integration with other Amazon devices just fine, right? Not so fast. You cannot download the Amazon Fire TV app from Amazon's app store, so if you have one of the company's streaming sticks and hope to use your new Amazon tablet to control it, or maybe watch Fire TV Recast DVR recordings (which I did want to do), you'll be out of luck unless you get the Play store and perform the workarounds described above. Without going out of you way to circument Amazon's limitations, the Fire Max 11 is little more than a video streaming and book reading device that happens to also have a web browser. It is not a productivity machine (unless you download Google's apps and add the Amazon keyboard case), and it certainly isn't a very full-featured tablet. When the Fire Max 11 is actually doing things people want to do, it does a pretty good job. I was not able to get it to connect to my Wi-Fi 6 router, even in the same room, but 5 GHz wi-fi is fine. The speakers are a bit anemic, but they get the job done for watching TV shows. The screen is fine, but not remarkable, and is noticeably grainy when it should be smooth. But for most people, most of the time, it is absolutely fine. I would recommond this tablet to the following groups: --People who aren't tech-savvy and only want a tablet to take advantage of Amazon offerings like Kindle Books and Prime Video --People who want a nice tablet and can deal with the sometimes frustrating task of manually installing apps, troubleshooting compatibility issues, and futzing with settings menus Everyone else, look elsewhere

just bought this item check bck with me i a couple of months

Nice screen and decent speakers held back by Amazon flavor of Android. Had to pay to turn off Amazon advertisements.

Great product good quality i brought a tablet maybe in 2013

Really helped me with viewing things as im legally blind

Very happy with this purchase and it's replacing my old iPad.

New sleek look and a clear resolution. Money well spent