Customer Ratings & Reviews

Out of the box this is a fantastic device, very high quality streaming, snappy menus, very quick app loading, and fairly easy to set up even the more complicated options. However, device is getting 2 stars simply for the fact that after 4 weeks (return window at Best Buy is only 2 weeks), it has decided to begin randomly restarting itself and then beginning a bootloop cycle that can last anywhere from a minute to half a hour or more where it crashes as it tries to load the home screen. I don't believe it's the product itself as I had bought this stick to replace my old one that had recently begun to do the same thing; I'm assuming it is a bad update, along with probable other factors. I've tried everything from placement of the stick, changing power blocks, cords, and location (different breaker) of the plug in site, with and without the hdmi extender, to no avail. Fortunately it falls under warranty, however, that takes anywhere from 10-15 days after you send it out, or the expedite option where it is just simply replaced for a $15 fee and you get it within 2-3 days. For myself I will just simply upgrade to the cube and hope it doesn't have the same issue

I loves this product. Didnt know much about it, the sales representative explained everything to me. Work better than even he explained. No cable (too high,,pricey) i cable stream free,or make a small purchase. BETTER THAN REGULAR CABLE!! I'm winning..so,i purchased 2. Now...I'm cooking with GAS!!!

Awesome!really works great. Super fast and great picture

What can I say these things are awesome-always a hit

Firesticks are amazing. We have them on every tv in the house. I got the MAX firestick for my new living room TV. I am not sure if I have noticed any real differences for my needs, but I liked the idea of having a better firestick for my better tv.

Not sure what I would do without the Firestick 4K Max. Very fast. Could use a bit more memory.

4K Firestick is the best one out, it’s the fastest plus it looks and sounds amazing and the internet works better on it loading all your apps and shows very quickly. I have used Firestick for years but waited on this one and integrate not buying sooner it’s amazing

Excellent, Enjoyable product to have in my new sunroom

Great product. Definitely recommend. Easy to use and fast.

The Amazon Fire TV Stick was easy to setup and provided all the applications I wanted to use. The one con is that when searching for channels on live TV it's necessary to scan through all the channels to get to the one i want. Although, it does allow for favorite channels to be designated.

Very fast, good picture quality, easy to use remote

After doing research on both the Roku and Fire Stick - I came to realize that there was no clear cut winner but rather personal preference. I ended up purchasing the fire stick as it was on sale ! Excellent purchase and would definitely recommend to friends and family.

Best version yet. My previous one worked fine, but the Max 4K was on sale and I couldn't pass up on the offer. This was the smoothest one yet. I didn't need to upgrade, but definitely glad I did. The 4k is worth the extra money, but If you can find it on sale, do it!!!

Good value, easy set up and use. No regrets buy one

The associate who helped me, did a really good job. I came in for the Roku remote. She told me the Amazon fire stick was better and it was on sale. I ended up getting it for 50% off and very happy with the decision. Also, kudos to the Best Buy associate for helping me.

Excellent product and a great price it works excellent

Works great, easy to install, good value for the price

This product was a saving grace. My husband and I did not have smart TVs so we purchased 2 of these and it’s a smart TV in a little remote. They are the best and now that we do have smart TVs I almost miss these little guys and the ease of use.

Good for older TVs, works great and connects easily,I use it on my 2010 Sony 52 inch Bravia , no issues, only downside maybe if you use ALL AVAILABLE apps as there is memory capacity However, for the person that uses about 15 apps, it’s GREAT!

I can genuinely say this is one of the best purchases I have made, along with buying a new LG TV. The wifi wasn't working on the smart TV app, so I set up the Firestick, which improved everything. It comes in handy and provides great quality with streaming apps.