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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5713 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Fire TV Stick 4K Max's ease of use, excellent picture quality, and fast performance. Many appreciate its affordable price and seamless streaming capabilities, along with the improved remote control. While some users mention storage limitations and occasional battery drain issues with the remote, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 5,713 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect Upgrade from my other Fire Stick

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lower model for an older tv but it kept freezing. I kept have to unplug it to restart it. But not this one, works great and I never have to reboot it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with Fiber Optic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess my LG 75 inch TV lost it's wifi processor and so I got this. Streams Vudu, Hulu, AppleTV and obviously Prime Videos. Works great with Frontier Fiber Optic Gigabit speeds :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The firestick is awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love firesticks but the remote controls malfunction and stop working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    If you have an old TV and like to stream….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Brings my 10 year old TV back to life. Wanted to get an Apple TV but I needed the Xfinity App which the Apple TV doesn’t support and this was easy and includes AppleTV too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Another great Fire Product.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max, makes the stick about as fast as the cube, at 1/3 the cost. Used this remote to upgrade the one we used for our Cube.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good firestick but issue with short cut buttons.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The firestick part worked just fine. The problem I have with it are the short cut buttons. I wanted one that had Hulu and Disney+ but there's no way of knowing what the short cut buttons are configured to until you unpackage it. This is more of an issue with Amazon (the manufacturer) than Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for streaming with Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with streaming on a Sony TV once I switched from Sling to Hulu. With the fire stick Hulu, Netflix, Prime all stream great and love the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung - 86” Class TU9000 LED 4K UHD Smart Tizen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 86in samsung tv the pictour jumps out at you. The colors are pervict its a Samsung - 86” Class TU9000 LED 4K UHD Smart Tizen TV

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Firestick 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Streaming Devices .. for the cost you can't go wrong .. Only real downside is low internal storage will eventually be an issue for all user's

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No more cable for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we needed so we could cut the cord to cable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Firestick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was most definitely needed you can’t go wrong with this I have them in each room cut the cable and get you one of these I love it and I’ll recommend that you get one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worth the saving.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, easy to add additional viewing options/apps, better than cable as you only pay for what you want. Now only pay for internet and save $120 a month vs cable. Only issue have to reboot router occasionally due to connection issues, no big deal takes less than 5 min.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgrade of Firestick was definitely warranted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Firestick was extremely easy to install plus, a lot more features and it’s in high def—great price and you’ll notice the difference immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I have a fabulous Sony TV from Best Buy and with the Fire TV Stick I have soooo many options! I can always find and watch what I want, without many extra to my TV provider.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    WiFi 6 makes this better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as good as the previous gen. The addition of WiFi 6 made a difference in my room. I no longer get any buffering which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    it rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like this better than the basic firestick. Enjoy quickly going to Netflix etc with just a push of the button. The wife and I are going to upgrade our other firesticks to this one

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fire Stick Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fire Stick Max really improved our streaming capabilities by speed and by access to additional channels. We were previously using the Fire Stick to stream.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the item and what a deal I got. I can always count on Best Buy for the lowest price ,convenience and great employees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay, it works and does what it needs to do. Just a little laggy at times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon fire stick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire stick is very useful. Simple and easy to use. It's a great all-around product

    I would recommend this to a friend