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Customer reviews

Rating 4.8 out of 5 stars with 5713 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Fire TV Stick 4K Max's ease of use, excellent picture quality, and fast performance. Many appreciate its affordable price and seamless streaming capabilities, along with the improved remote control. While some users mention storage limitations and occasional battery drain issues with the remote, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 5,713 reviews
  • Cons mentioned:
    Interface

    Rated 2 out of 5 stars

    Amazon Fire TV Stick 4K notworking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't been working that well, User interface is not good and the overall performance and streaming is quite bad despite having very good internet connection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4k Max = Unauthorized Charges to the Max!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k Max will charge you for premium channels the second you log in!!! Amazon reps will claim that you clicked on a movie but look at your watch history and NOTHING will have initiated the charges.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I prefer Roku over the fire stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try the fire stick, being i only used Roku before, I wish I had bought the Roku instead. I found it more confusing to use and seems to have less apps. The fire stick works fine but for ease of use i pick the Roku

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new out the box, tried to update and the screen froze. I need to replace with one that works or refund please

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery doesn’t last long

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why the control remote battery doesn’t last long. I haven’t had issues with my old ones . Except for this one . One day last long

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivered to the wrong address

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent to the wrong address and so I qhad to do without. Better to buyq in the store rather than have it delivered to the wrong address.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not my favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to sync to remediate.. even had employee try in the store had to buy a different version

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fire stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Theo fire stick in Feb 2022 am happy with stick but remote is having issues I had to change batteries every alternate days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the wifi signal was strong the stick never connected to amazon to update the software. Tried a number of time to no avail

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Razer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because i didn't want to pay $99 to install a $45 by the Geek squad onto my TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t notice much of an improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but didn’t notice much of an improvement from the previous 4k model. It would still freeze and be buggy. Ended up returning and keeping my old fire stick.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is yet another Amazon product , however the remote doesn’t consistently work. Brand new out of the box , fresh batteries, and can’t pause a streaming video.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor, doesn't work well for streaming, I'm very disappointed i would like a REFUND, it's nowhere near the 4k.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good device for strong WiFi signal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably a great streaming device if you have a strong WiFi signal, which is not the case in my house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    For sound quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was poor that's why I returned it. Respectfully

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This version sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps telling me i need to delete apps, so i can get updates to programs. I will not let me delete any amazon apps i don’t want. BS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote stopped working after 45 days

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote stopped working after few days. Won’t recommend best buy electronics

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing remotes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These remotes are awful!! Love the Fire tv but I always end up putting the remote app on my phone because the remote drains the battery within minutes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good device poor hardware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device but remote is of poor quality.This is the third time I am buying and Everytime remote stops working after 1 year

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, it was missing the remote! When I tried to return it, I was told I couldn’t return it with out the remote. Lol

    No, I would not recommend this to a friend