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Customer reviews

Rating 4.8 out of 5 stars with 5713 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Fire TV Stick 4K Max's ease of use, excellent picture quality, and fast performance. Many appreciate its affordable price and seamless streaming capabilities, along with the improved remote control. While some users mention storage limitations and occasional battery drain issues with the remote, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 5,713 reviews
  • Rated 1 out of 5 stars

    They denied me the return before 30 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device never worked, I went to return it and now it turns out that the warranty is not 30 days but 26 days, very bad service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    4K or 4K Max? Are they any different?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same UI. The speed of the stick compared to the older 4K version is not noticeable. But it is overall a good experience.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fire TV Stick 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was good finding this item in the store. It did have to be ordered because of none in inventory. It was received within 3 days of purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Firestick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to begin operation, and later connecting to the free channels. Also, remote control operates very slow.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    only if you use wifi 6

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little stick love the wifi 6 but the price is getting steep should probably just get the $25 one instead

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better then it's earlier version....but I still Have to weekly reboot it and at times I get loading messages .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No UHD on VUDU!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to believe they have some major apps are not UHD supported (ie Vudu). Only reason to purchase this was to use Echo's as TV speakers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for about 3 weeks then stopped. I’m going to try to get it replaced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better off getting NEW TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better to buy a new TV. While upgrading the old TV to a smart TV is great. It's still the same old TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The Remote Ruins Everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote doesn't hold a charge and it's a fiasco trying all the "options" to navigate it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Puppy enjoyed it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot give a review as our puppy got ahold of the package and chewed it up before we got a chance to install and try it out! :(

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get ins or you’ll be buying one every few months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote tends to die after a few months and I do not mean the batteries. It will eventually not connect to the tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fire tv stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work well …………………came defective!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product but don’t misplace the remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but I cannot give it 5 stars for the simple fact that it doesn’t have any features to find a misplaced remote like the Roku.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roku stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote worked good initially. But the power and volume buttons stopped working dor few days and then started working again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked great for a while

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, but one day stopped turning on did not last 2 years

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Needs lots of batteries every week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality video streaming but kills brand new batteries almost every 2 hours. I won’t recommend if you don’t stuck dozens of batteries every week. Hoping to swap to another product if possible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broken control, I bought new batteries and it only works for a few days, the problem persists

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Discounted for a reason

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No apple AirPlay. Not worth the original price but bought it because it was on sale.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Firesticks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ther Firesticks tend to freeze up. Eventually they quit working. I have (5) tv's and have had to replace (2) stcks

    No, I would not recommend this to a friend