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Customer reviews

Rating 4.8 out of 5 stars with 29846 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the Fire TV Stick 4K, frequently praising its ease of use, picture quality, and streaming capabilities. Many also appreciate the remote control and the device's 4K performance. However, some customers expressed concerns regarding the limited memory and storage, and a few mentioned issues with the interface. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1430 Showing 28,581-28,600 of 29,846 reviews
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value and functionality for the price range here

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Movie lovers Dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my Husband To Firestick 4K. His new LOVE lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs about the same as the last iteration. Works great but if you wMt speed apparently the Max version is the way to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a tech expert but had no problem with setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but it doesnt search properly in youtube

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazon Fire TV stick

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it is supposed to do. Alexa feature is useful. Not very durable. Be careful not dropping it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Stopped working!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 2 weeks. I can't find my receipt. When it worked, it was 5 stars. Maybe order directly from Amazon. The one I ordered directly from Amazon still works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great streaming tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative if you don't want to pay for cable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Firestick 4k

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this item last may and now its not working.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Peas, I'm sorry to see that your Fire Stick has stopped working. I can imagine how frustrating that must be. I am going to give you 10 steps to check to confirm the device is not working. Be sure your TV is turned on. ...
      Restart your Fire Stick. ...
      Check your TV's HDMI input. ...
      Use a direct power source. ...
      Wait 10 minutes. ...
      Check the Fire Stick remote's batteries. ...
      Test your internet connection. ...
      Open a different app. If this information does not help, you can reach Amazon Customer service 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, thank you! AmazonDevices

  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're debating your television, get a firestick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice I made and easy to assets and run

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No HBO and lip synch issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote control and the user interface is great. However, there are a couple things with the fire stick 4K that are not good. 1) HBO and Amazon are not playing well with each other and this means you will not be able to enjoy any HBO apps on the firestick after the HBO Max app transition. 2) If you use a sound bar, or a receiver to supply your sound you should know that there are lip-synch issues (meaning there is a delay between the picture and the sound). I have 3 amazon 4K fire sticks on different devices (Sonos, Denon receiver, Pioneer receiver). No amount of googling and configuration will permanently fix this situation.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but remote is little sluggish. Latency

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too much hassle... Not what I expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His looked like a great way to stream shows and movies and was easy to set up. The first movie we tried to watch, on the Hallmark Channel, had multiple “playback errors” requiring me to log back in each time. The final time it completely reset and took me back to the beginning of the movie. I tried to get back to where it reset but while it allowed me to fast forward through the movie it did NOT allow fast forwarding through the multitude of commercials. We spent nearlym 3 hours trying to watch an 87 minute movie and never did see the ending because we gave up. Maybe it was a bad day for the Hallmark Channel but I don’t know if my wife will give this device another chance. At this point I would definitely not recommend it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my 1080p tv...just until I get a 4k

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do... which is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overpriced…Lacked Customer Value/Price Considerat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased firestick for 40.00, day before it was 25.99, I was very disappointed since I purchased 4 firesticks each at the high price, Best Buy should have given me an overall customer discount, based on all my purchases within the past 2 weeks…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use a Fire Stick with a Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a Fire Stick even with a smart TV because it provides more apps than some TVs provide. Purchased this one while to take while traveling. That way I can access all my streaming services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cool item.. and pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my fire TV stick from best buy..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the Android TV OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that it had the Android TV OS. But had to return because it had a issue. Every time it went to sleep and wanted to use it again no picture would show up. Had to go through the display detecting format. Wasn’t detecting the correct screen format.

    No, I would not recommend this to a friend