Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 29846 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the Fire TV Stick 4K, frequently praising its ease of use, picture quality, and streaming capabilities. Many also appreciate the remote control and the device's 4K performance. However, some customers expressed concerns regarding the limited memory and storage, and a few mentioned issues with the interface. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1431 Showing 28,601-28,620 of 29,846 reviews
  • Rated 3 out of 5 stars

    Love the Android TV OS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that it had the Android TV OS. But had to return because it had a issue. Every time it went to sleep and wanted to use it again no picture would show up. Had to go through the display detecting format. Wasn’t detecting the correct screen format.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very cool item.. and pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my fire TV stick from best buy..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had had high hopes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it had all the features I wanted, I couldn't get it to wirelessly connect to any of my devices. So I switched to Chromecast which worked seamlessly. I only wish Comcast would allow me to cast from my Xfinity streaming service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I guess it's Ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't do many movies and not thrilled that I need a TV service provider to watch what I want to see. No guide to find what you want with voice remote and lag time to pull in the shows are disturbing slow. I'll get Dish again soon

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Won't stay logged in to channels.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's starting to mess up. I had my last Fire stick for 3 years before it started to have issues. I've had this one less than 60 days. It's already giving me problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Remote overheated

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if this was an anomaly but after 10 months the remote stopped working and the batteries were getting over 100F. As for the stick it is simple to use and works ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get the regular one

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my 4K TV and really can't tell much of a difference between this one and the regular Firestick as far as screen resolution. Definitely not a difference worth paying and extra $10.00 for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The King is Dead

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are better choices. Sorry but the King has fallen. Amazon is too intrusive, and the interface is stale. For the same mone TIVO is the new choice. More storage, more memory, and more features.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Definitely an Amazon product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Firestick, but definitely an Amazon product as it is heavily geared toward Amazon Prime users. Too many Amazon ads in movies and not as user friendly interface as Roku +.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not the best with Xfinity or older TV's

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have a Roku and the Roku is a lot easier to use. Both are fine fir access but when trying to access Xfinity, it is very hard to use. Went on line for help and they said it was because I have an older TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great video quality and App Store selection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was useful to have because of its big library of available streaming services and apps, but the bulk of ads and promotion for Amazon services is overkill

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good stick but No Playstore

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stick functions well, is nice visually. No real complaints except that it is very difficult to install many apps. The stick will only download apps from the Amazon Store. If an app is only on Google Play forget it.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    4k Firestick is very nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to add to my older TVs. Allows access to the Google Store so I can stream the newer services.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't do what we thought it would do

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were under the impression that a Fire TV Stick would allow us to access DirecTV service remotely when used in conjunction with a Smart TV. Disappointed that it did not do that, but suspect DirecTV misled us, not Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can't win them all

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying product, it was no longer needed due to situation with cable company resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 2 out of 5 stars

    Losing the spark

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot this to jail break so I can steam movies and tv shows. They have cracked down on those downloadable apps that let you do just that. Glad I have prime also

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works okay

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard FireTV stick. Had some connection issues when using in the same room within 6' of the TV. Thought it was the batteries, but was not the case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    firestick vs roku

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My firestick works great for my TV in my front room. It was not stronge enough to recieve a signal downstairs in my rec. room. I do have barn like walls, though.My Roku works downstairs though

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Batteries drained too fast!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote almost went dead immediately after the batteries were installed. We purchased new batteries and they were dead less than 24 hours after installing them. I have never had this issue before and hope they figure out what is going on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy set up, harder to figure out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with plugging into tv. Needs to come with more information and set up. Su subscriptions become expensive and might as well go back to cable. My device already is malfunctioned and the Alexa part isnt working now.

    I would recommend this to a friend